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Associate Director, Seminars Programs
The Aspen Institute
Washington, DC
…Individuals, Programs for Organizations, Emerging Young Leaders program, and Intra-Aspen Programs, the role has two complementary…
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CY
Leader on Duty
Crossroads YMCA
Shelby, IN
- From $15 USD / hour
…training, and coaching. As a Leader on Duty at the YMCA, you lead an environment that is inviting and serves…
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Director, Monitoring, Learning, and Evaluation, AI Access Initiative
Evidence Action
Remote, United States
Assess the evidence base for early-stage programs and provide advisory support to Incubator, 2AI’s new program development unit (~30% of your time): Strengthen rigor and consistency as we…
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LS
Supervisor
Lucky Strike Entertainment
Leesburg, FL
- $18 to $20 USD / hour
As a Supervisor at Lucky Strike Entertainment, you will lead the floor on every shift, support your team across bowling, arcade, food and beverage, bar, and events, and deliver the kind of…
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LS
Facility Manager
Lucky Strike Entertainment
Fontana, CA
- $25 to $28 USD / hour
…day-to-day health, safety, and performance of the facility. You will lead the maintenance team, oversee preventative maintenance and repairs, manage vendors…
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LS
Facility Manager
Lucky Strike Entertainment
Aurora, CO
- $28 to $32 USD / hour
…day-to-day health, safety, and performance of the facility. You will lead the maintenance team, oversee preventative maintenance and repairs, manage vendors…
Added just now
LS
Facility Manager
Lucky Strike Entertainment
Hemet, CA
- $25 to $28 USD / hour
…day-to-day health, safety, and performance of the facility. You will lead the maintenance team, oversee preventative maintenance and repairs, manage vendors…
Added just now
LS
Facility Manager
Lucky Strike Entertainment
Ann Arbor, MI
- $28 to $32 USD / hour
…day-to-day health, safety, and performance of the facility. You will lead the maintenance team, oversee preventative maintenance and repairs, manage vendors…
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Business Sales Representative
ADT
Culver City, CA · Los Angeles, CA
We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy.
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Business Sales Representative
ADT
Modesto, CA
We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy.
Added just now
MS
Cook Manager - Jackson Elementary School
Minnesota Service Cooperatives
MN
- $25.68 to $30.52 USD / hour
…substitutes. Communicate and treat others with respect. Provide support to staff as needed. Attend continuing education seminars and present information to district…
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Commissioning Superintendent
ARCO/Murray National Construction
Downers Grove, IL
Lead day-to-day field execution for assigned projects, prioritizing installation quality, commissioning readiness, and compliance with contract documents and project schedules.
Added just now
QD
Biomedical Equipment Engineer
Quest Diagnostics
Marlborough, MA
- $85,000 to $93,000 USD / year
…PM, and extensive knowledge of the specific equipment needing support, including, but not limited to: Olympus AU series analyzers, hematology automated lines, automated sorter/aliquoters,…
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Martec Operations Manager
IDMe
Mountain View, CA
The Martech Operations Manager is the product owner and project lead for IDMe's Martech stack, including its tools and processes. You support both consumer (B2C) and business-to-business…
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Senior Site Installation Engineer
KBR
El Segundo, CA
…supporting US Space Force (USSF) satellite communications. You will support Systems Engineering & Integration (SE&I) activities in a multidisciplinary and collaborative environment. You…
Added 1 min ago
Estimating & Inside Sales Manager
ASSA ABLOY
Montgomery, AL
…specifications into winning, well-engineered quotes? Are you ready to lead the Estimating and Inside Sales teams while helping drive business development and…
Added 1 min ago
HT
Workforce Development & Community Outreach Specialist
Hillcrest Transitional Housing
Kansas City, KS
- From $60,000 USD / year
Show the progress. Maintain accurate outreach, enrollment, attendance, learning progress, and completion records that support program improvement and reporting.
Added 1 min ago
Brass Instructor @ Northland Corp
The Salvation Army Central Territory
Kansas City, MO
Work within the corps to lead music and other arts programs as assigned. Responsible for lesson planning for music classes each week and implementing the appropriate curriculum in the…
Added 1 min ago
Director of MRO Transformation
Anduril Industries
Ashville, OH · Santa Ana, CA
…include providing technical publications, training, customer support, connectivity services and other value-added services. To the degree the Business elects, we accept the delegated…
Added 1 min ago
Reliability Engineer
McKee Foods
Collegedale, TN
…Engineering team as a Reliability Engineer. This position will support a broad range of process improvement projects associated with the manufacture and distribution of packaged food…
Added 1 min ago
Assistant Manager - Granbury
Discount Tire/America’s Tire
Granbury, TX
…partner with major professional sports leagues and teams, and support the communities we serve. If you want to grow, lead, and make a difference every day for customers in your community,…
Added 1 min ago
A
Sr. Scientist II, Engineering
AbbVie
North Chicago, IL
- $109,500 to $208,500 USD / year
Lead Engineering team initiatives that drive operational efficiency, strengthen technology platforms, and build capabilities to meet evolving program needs.
Added 1 min ago
A
Senior Director Process Engineering
AbbVie
Waltham, MA
- $206,500 to $393,000 USD / year
Lead or support technical decision-making for biologics drug substance and cell and gene therapy process engineering strategy, process platform deployment, process package design, technical…
Added 1 min ago
A
Senior Director Process Engineering
AbbVie
North Chicago, IL
- $206,500 to $393,000 USD / year
Lead or support technical decision-making for biologics drug substance and cell and gene therapy process engineering strategy, process platform deployment, process package design, technical…
Added 1 min ago
Senior Supplier Performance Engineer
Westinghouse Electric Company, LLC
Cranberry Township, NC
Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household…

GSK

Manager, eCommerce Operations

Philadelphia, PA, United States

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Job details

Experience: 5+ years of experience in SAP Hybris systems management.
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title: Manager, eCommerce Operations

Job Purpose:

The Manager, eCommerce Operations plays a critical role in ensuring access to the US vaccine portfolio in addition to customer contract information on behalf of US HCPs (Healthcare Professionals), wholesalers and distributors. The individual has the unique opportunity to be the operational leader within an eCommerce team that oversees GSK’s sophisticated, direct-sales channel focused on access, growth and an exceptional customer experience. The Manager, eCommerce Operations is accountable for end-to-end operational excellence of GSK’s premier eCommerce payment platforms that support ordering and payments for US vaccine customers. Role responsibilities include audit compliance of eCommerce data, apprising eCommerce policies & SOPs, platform content management, reporting & data analytics, incident triage and eCommerce project management. The manager will partner with two eCommerce Operations Analysts to ensure stable and seamless daily operations of our US vaccines eCommerce channels while partnering with matrix stakeholders in Market Access, US Commercial Business Units and US Digital/Tech. The role provides the opportunity to support a diverse vaccine portfolio and key customers across the United States through eCommerce solutions and strategic technology initiatives that drive and enhance eCommerce operations.

Key Responsibilities:

Oversight and leadership of eCommerce Operations, inclusive of: Channel Compliance, eCommerce Production Support, Platform Testing, Reporting and Data Analytics, Ticket Management, Matrix Support and eCommerce Vendor Management.
Proactively understand eCommerce, Business Partner and Market Access strategies and provide insight into eCommerce operations.
Engage Tech and Business stakeholders to ensure eCommerce operations are successfully achieved and Channel KPI’s are met.
Engage with Channel and Tech stakeholders to understand and troubleshoot eCommerce issues spanning eCommerce platforms, GSK systems (i.e., SAP/CERPS, CARS, etc.) and vendor solutions (i.e., Payments, Punchout, etc.).
Participate in Agile sprint cycles and ensure eCommerce tactics are executed.
Actively participate in Business Case Document reviews to provide assurance of operations that balance Brand and Trade Strategy evolutions.
Monitor and track issues and understand how/when to escalate to line management.
Support ad hoc data analytics requests and own eCommerce Power BI dashboards.

Basic Qualifications:

Bachelor’s degree in information technology (IT), Finance, Business, or a related field.
5+ years of experience in SAP Hybris systems management.
Experience utilizing Microsoft data and analytics tools, including Azure and Power BI.

Preferred Qualifications:

Masters in IT or Finance.
Experience using Microsoft Excel, Word, and Access.
Experience collaborating with cross-functional teams to achieve defined project milestones.
Deep knowledge and functional capabilities of operating in SAP/Hybris.
Experience with SQL.
Experience with Microsoft Azure, Databricks and Power BI.
Demonstrated strength in systems testing and test support operations.
Capable of expertly and expeditiously triaging tickets that lead to high SLA achievement.
Knowledge of the US Vaccine market.
Experience partnering with Business and Tech colleagues with ability to process dynamic. business situations and determine how those impact eCommerce operations.
Experience managing vendors and/or leading large technical project workstreams.
Ability to contribute to matrix team meetings that include Channel, Market Access, US Tech and US Pharma Brand BUs.
Ability to support marketing and/or business plans and follow SOPs.
Ability to develop, gain approval and execute product updates and alert communications.
Understanding of controls, audit, and/or compliance.

Work Arrangements: This role is hybrid based in the United States. You will work partly from a GSK office and partly remotely. Exact days in office will be agreed with your manager.

Closing Date for Applications: 13/11/2026

Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

Skills Agile Methodology, Customer Feedback Management, Data Governance, Data Visualization, Feature Prioritization, Generative AI, Platform Development, Product Design, Product Development, Product Lifecycle Management (PLM), Product Roadmapping, Usability Testing, User Experience (UX), User Experience (UX) Design, User Needs Analysis

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK? Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

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