Jobs in the United States

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Engineer/Sr Engineer, UX AI
United States
…into AI-powered automation and workflow innovation. You will partner with UX, Engineering, Product, and platform teams to design, build, and scale AI-enabled solutions that improve the…
Added just now
Process Engineer II/III
Seqirus Inc
Seqirus USA, NC
Provides technical management and expertise for the design, procurement, fabrication, and/or commissioning phases associated with custom equipment and/or automation of manufacturing systems.
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Center Manager
CSL Plasma
United States
…ensuring center meets monthly financial targets and on-going cash management objectives, and adhering to cash management, financial reporting and other financial…
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Reimbursement Specialist I
novocure
Portsmouth, NH
- $55,000 to $65,000 USD / year
…authorization denials, support single case agreements, and partner with teams across Revenue Operations to help achieve departmental…
Added just now
MS
Pharmacist
Medix Staffing Solutions
Remote, United States
- $70 to $80 USD / hour
Preferred: Experience with formulary development and drug utilization management.
Added 1 min ago
Senior Manager Payments Team (Remote)
Hyatt
Chicago, IL
Contribute to the management of multiple payment capabilities including gateways, tokenization, alternative payment methods, fraud tools, and integrations with PMS, POS, and digital…
Added 1 min ago
Assistant Store Leader - Store #17
Parker's Kitchen
Hinesville, GA
…exceptional customer experiences, and contribute to employee development, all while maintaining the high standards that Parker’s Kitchen is known for. This role will provide you with the…
Added 1 min ago
C
Senior Analyst, Marketing Analytics
CoStar
Atlanta
- $89,000 to $145,000 USD / year
…services includes digital advertising, social and reputation management, and market analytic solutions which delivers innovative tools for our…
Added 1 min ago
Scheduler
MasTec Inc
MIAMI, FL
NV2A, a MasTec company, is a South Florida-based construction management firm delivering world-class projects with a strong local presence and a people-first approach.
Added 1 min ago
DK
Preschool Teacher (Full-Time or Part-Time) - Morning Program
Discovery Kidzone
Bozeman, MT
- Full-time
- Part-time
Paid professional development and continuing education
Added 1 min ago
Senior Security Specialist
Seattle, WA
…employees and eligible dependents, including a spouse or domestic…
Added 1 min ago
Senior Public Safety & Security Field Activity Specialist
Seattle, WA
…employees and eligible dependents, including a spouse or domestic…
Added 2 mins ago
IT Manager - IQMS
Viant Medical
Tempe, AZ
Viant is a global medical device partner providing design, development, manufacturing, and assembly services through capabilities in materials, plastics, metals, extrusion, and automation.…
Added 2 mins ago
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Senior Product Owner, AI Platform
GridUnity
Remote, United States
- $170,000 to $190,000 USD / year
GridUnity is the industry leader in interconnection life cycle management, delivering cutting-edge software solutions that eliminate bottlenecks in the interconnection process and…
Added 2 mins ago
Sr. Data Quality Analyst, PDM
E2E Alignment Healthcare USA, LLC
Remote, United States
Support the development of policies, procedures, and operating models related to provider data management.
Added 2 mins ago
Senior Accountant, US Accounting
Galderma Laboratories, LP
United States
Oversee GBS tasks related to cash management.
Added 2 mins ago
Director of Nursing | Director of Clinical Services | Health and Wellness Director | RN
Heritage Senior Living
West Allis, WI
…overseeing resident care, clinical documentation, medication management, regulatory compliance, infection prevention, caregiver/CNA development, and clinical…
Added 2 mins ago
Perinatal Community Health Worker
Northeast Florida Healthy Start
Jacksonville, FL
Ability to establish and maintain effective working relationships with Coalition partner agency staff and the public.
Added 3 mins ago
Accounts Receivable Team Lead
Actabl
Remote, United States
Lead a team of Accounts Receivable (A/R) professionals in producing accurate and timely customer invoices. Direct line management over this team, including coaching, performance management,…
Added 3 mins ago
Expert Designer, Tennis Apparel Product Design
Nike
Beaverton, OR
Partner with Material Design, Color Design, Graphics, Innovation, Development, Product Management, and Engineering to create elevated product experiences.
Added 3 mins ago
Payments - AI Transformation Project Manager - Vice President - New York
JPMC page
New York, NY · NY
Partner with Product and Technology teams along with other relevant firmwide groups, to oversee the design, development, testing, and implementation of strategic solutions
Added 3 mins ago
Head of Programs
AXA
NEW YORK, NY · NEW YORK · BOSTON, MA
…culture of underwriting excellence and relentless performance management. The role directly reports to the Head of Wholesale Solutions, whose responsibility includes the enterprise-wide…
Added 3 mins ago
CO
Appraiser I or Appraiser Trainee
City of Lynchburg
Lynchburg, VA
- $16.83 to $21.63 USD / hour
…conduct field inspections, prepare reports, and contribute to the development of accurate, defensible property…
Added 3 mins ago
Tax Partner, Private Client Services (PCS)
Eisner Advisory Group LLC
United States
We are seeking a Tax Partner for our Private Client Services (PCS) practice, focused on delivering integrated tax advisory and compliance solutions to high net worth individuals, family…
Added 4 mins ago
Practice Manager
AEG Vision
St. Cloud, MN
Invests in leadership development and internal growth.

GSK

Manager, eCommerce Operations

Philadelphia, PA, United States

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Job details

Experience: 5+ years of experience in SAP Hybris systems management.
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title: Manager, eCommerce Operations

Job Purpose:

The Manager, eCommerce Operations plays a critical role in ensuring access to the US vaccine portfolio in addition to customer contract information on behalf of US HCPs (Healthcare Professionals), wholesalers and distributors. The individual has the unique opportunity to be the operational leader within an eCommerce team that oversees GSK’s sophisticated, direct-sales channel focused on access, growth and an exceptional customer experience. The Manager, eCommerce Operations is accountable for end-to-end operational excellence of GSK’s premier eCommerce payment platforms that support ordering and payments for US vaccine customers. Role responsibilities include audit compliance of eCommerce data, apprising eCommerce policies & SOPs, platform content management, reporting & data analytics, incident triage and eCommerce project management. The manager will partner with two eCommerce Operations Analysts to ensure stable and seamless daily operations of our US vaccines eCommerce channels while partnering with matrix stakeholders in Market Access, US Commercial Business Units and US Digital/Tech. The role provides the opportunity to support a diverse vaccine portfolio and key customers across the United States through eCommerce solutions and strategic technology initiatives that drive and enhance eCommerce operations.

Key Responsibilities:

Oversight and leadership of eCommerce Operations, inclusive of: Channel Compliance, eCommerce Production Support, Platform Testing, Reporting and Data Analytics, Ticket Management, Matrix Support and eCommerce Vendor Management.
Proactively understand eCommerce, Business Partner and Market Access strategies and provide insight into eCommerce operations.
Engage Tech and Business stakeholders to ensure eCommerce operations are successfully achieved and Channel KPI’s are met.
Engage with Channel and Tech stakeholders to understand and troubleshoot eCommerce issues spanning eCommerce platforms, GSK systems (i.e., SAP/CERPS, CARS, etc.) and vendor solutions (i.e., Payments, Punchout, etc.).
Participate in Agile sprint cycles and ensure eCommerce tactics are executed.
Actively participate in Business Case Document reviews to provide assurance of operations that balance Brand and Trade Strategy evolutions.
Monitor and track issues and understand how/when to escalate to line management.
Support ad hoc data analytics requests and own eCommerce Power BI dashboards.

Basic Qualifications:

Bachelor’s degree in information technology (IT), Finance, Business, or a related field.
5+ years of experience in SAP Hybris systems management.
Experience utilizing Microsoft data and analytics tools, including Azure and Power BI.

Preferred Qualifications:

Masters in IT or Finance.
Experience using Microsoft Excel, Word, and Access.
Experience collaborating with cross-functional teams to achieve defined project milestones.
Deep knowledge and functional capabilities of operating in SAP/Hybris.
Experience with SQL.
Experience with Microsoft Azure, Databricks and Power BI.
Demonstrated strength in systems testing and test support operations.
Capable of expertly and expeditiously triaging tickets that lead to high SLA achievement.
Knowledge of the US Vaccine market.
Experience partnering with Business and Tech colleagues with ability to process dynamic. business situations and determine how those impact eCommerce operations.
Experience managing vendors and/or leading large technical project workstreams.
Ability to contribute to matrix team meetings that include Channel, Market Access, US Tech and US Pharma Brand BUs.
Ability to support marketing and/or business plans and follow SOPs.
Ability to develop, gain approval and execute product updates and alert communications.
Understanding of controls, audit, and/or compliance.

Work Arrangements: This role is hybrid based in the United States. You will work partly from a GSK office and partly remotely. Exact days in office will be agreed with your manager.

Closing Date for Applications: 13/11/2026

Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

Skills Agile Methodology, Customer Feedback Management, Data Governance, Data Visualization, Feature Prioritization, Generative AI, Platform Development, Product Design, Product Development, Product Lifecycle Management (PLM), Product Roadmapping, Usability Testing, User Experience (UX), User Experience (UX) Design, User Needs Analysis

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK? Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

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