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Sales Manager - Forest Hill (Bilingual)
Fitness Connection
Forest Hill, TX
Support club leadership and operations through Manager-on-Duty coverage, opening and closing responsibilities, and ongoing communication of business performance.
Added just now
General Manager - Lake Creek
Fitness Connection
Austin, TX
Fitness Connection is looking for a General Manager to lead one club location and deliver a high-impact, member-first experience. This role drives results across sales, operations, and team…
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Medical Science Liaison - Hematology - Boston, MA
Janssen Scientific Affairs, LLC Legal Entity
Boston, MA
…partners, R&D, U.S. and Global Medical Affairs teams, Clinical Operations, and appropriate, role‑defined interactions with Sales and…
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Senior Manager, Trade Operations - Johnson & Johnson Health Care Systems Inc.
Johnson & Johnson HCS Inc. Legal Entity
Titusville, NJ · Horsham, PA
Johnson & Johnson Health Care Systems Inc. (Strategic Customer Group) is recruiting for a Trade Operations Senior Manager supporting the Immunology portfolio and to be based in Titusville,…
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Trade Operations Manager - Johnson & Johnson Health Care Systems Inc
Johnson & Johnson HCS Inc. Legal Entity
Titusville, NJ
Johnson & Johnson Health Care Systems Inc. (Strategic Customer Group) is recruiting for a Trade Operations Manager to be based in the Titusville, NJ office location.
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Clinical Sales Representative- West Palm Beach- Ottava Surgical Robotics
Auris Health Inc. Legal Entity
West Palm Beach, FL
…product discussions and demonstrations as part of the sales process, referral education sales activities, conducting Business Review Program sessions, managing any post sales installation…
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Sr. Medical Science Liaison, Oncology - Lung, Head & Neck - Jacksonville, FL
Janssen Scientific Affairs, LLC Legal Entity
Jacksonville, FL · Tampa, FL
…partners, R&D, US as well as Global Medical Affairs teams, clinical operations, and appropriate, role‑defined interactions with Sales and Marketing, by demonstrating a strong understanding…
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EE
Electrical Construction Project Manager
EC Electric
Newport, OR
- $115,000 to $180,000 USD / year
This position for Project Manager takes full responsibility for a variety of electrical needs, from marketing through project close out and customer follow up. Qualified candidates will…
Added just now
EE
Electrical Construction Project Manager
EC Electric
Lincoln City, OR
- $115,000 to $180,000 USD / year
This position for Project Manager takes full responsibility for a variety of electrical needs, from marketing through project close out and customer follow up. Qualified candidates will…
Added 1 min ago
Bilingual (Spanish) Assistant Property Manager
Middleton Meyers
CHARLOTTE, NC
Overview: At Middleton Meyers, the Assistant Community Manager supports the daily operations of an apartment community by assisting the Community Manager in achieving occupancy, financial,…
Added 1 min ago
Warehouse Coordinator IV
Yusen Logistics
Compton, CA
Provides support to the operation manager. Assist in coordinating training and developing the warehouse coordinators in all aspects relating to operation requirements as described by the…
Added 1 min ago
16339 - Software Solutions Architect
Smith Johnson Tech
Lansing, MI
…Services (MDHHS), supporting the modernization and ongoing operations of critical Child Welfare and State Hospital systems, including the Michigan Statewide Automated Child Welfare…
Added 1 min ago
Fleet Management Supervisor
St Vincent De Paul Cares
St. Petersburg, FL
Process traffic infractions, vehicle incidents and accidents
Added 1 min ago
Martec Operations Manager
IDMe
Mountain View, CA
The Martech Operations Manager is the product owner and project lead for IDMe's Martech stack, including its tools and processes. You support both consumer (B2C) and business-to-business…
Added 1 min ago
Estimating & Inside Sales Manager
ASSA ABLOY
Montgomery, AL
What you would do as our Estimating & Inside Sales Manager
Added 1 min ago
Financial Service Representative
Heights Finance Corporation
Laurel, MS
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to…
Added 1 min ago
Center Director
Learning Centre San Jose
United States
Manage daily center operations, staffing, scheduling, and student services.
Added 2 mins ago
Supply Chain Technician
St. Charles Health System
Bend, OR · Madras, OR · Prineville, OR · Redmond, OR
Completes daily shipping process for all outgoing packages and totes, assuring they are completed by cutoff time.
Added 2 mins ago
Supply Chain Technician
St. Charles Health System
Bend, OR · Madras, OR · Prineville, OR · Redmond, OR
Completes daily shipping process for all outgoing packages and totes, assuring they are completed by cutoff time.
Added 2 mins ago
Supply Chain Technician
St. Charles Health System
Bend, OR · Madras, OR · Prineville, OR · Redmond, OR
Completes daily shipping process for all outgoing packages and totes, assuring they are completed by cutoff time
Added 2 mins ago
Supply Chain Technician
St. Charles Health System
Bend, OR · Madras, OR · Prineville, OR · Redmond, OR
Completes daily shipping process for all outgoing packages and totes, assuring they are completed by cutoff time.
Added 2 mins ago
Supply Chain Technician
St. Charles Health System
Bend, OR · Madras, OR · Prineville, OR · Redmond, OR
Completes daily shipping process for all outgoing packages and totes, assuring they are completed by cutoff time.
Added 2 mins ago
Sr. Product Manager, Lab Execution CGP (Oncology)
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San Carlos, CA
You will work with a team of engineers and partner shoulder-to-shoulder with Engineering, Lab Operations, R&D, Automation, and Bioinformatics to turn ambitious launch and scale goals into…
Added 2 mins ago
IS
Area Manager - Mattoon Area
Innovative Staff Solutions, Inc.
Mattoon, IL
- $24 to $28 USD / hour
…Solutions is expanding, and we are on the hunt for a dynamic Area Manager to join our internal team in Mattoon for our Mattoon & Effingham, IL locations. This full-time role is crucial in…
Added 2 mins ago
Social Worker
Empath Payroll Services, LLC
Pinellas Park, FL
Under the supervision of the Operations Manager and/or Social Worker Supervisor, plans, organizes and implements social services to PACE participants and families.

GSK

Manager, eCommerce Operations

Philadelphia, PA, United States

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Job details

Experience: 5+ years of experience in SAP Hybris systems management.
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title: Manager, eCommerce Operations

Job Purpose:

The Manager, eCommerce Operations plays a critical role in ensuring access to the US vaccine portfolio in addition to customer contract information on behalf of US HCPs (Healthcare Professionals), wholesalers and distributors. The individual has the unique opportunity to be the operational leader within an eCommerce team that oversees GSK’s sophisticated, direct-sales channel focused on access, growth and an exceptional customer experience. The Manager, eCommerce Operations is accountable for end-to-end operational excellence of GSK’s premier eCommerce payment platforms that support ordering and payments for US vaccine customers. Role responsibilities include audit compliance of eCommerce data, apprising eCommerce policies & SOPs, platform content management, reporting & data analytics, incident triage and eCommerce project management. The manager will partner with two eCommerce Operations Analysts to ensure stable and seamless daily operations of our US vaccines eCommerce channels while partnering with matrix stakeholders in Market Access, US Commercial Business Units and US Digital/Tech. The role provides the opportunity to support a diverse vaccine portfolio and key customers across the United States through eCommerce solutions and strategic technology initiatives that drive and enhance eCommerce operations.

Key Responsibilities:

Oversight and leadership of eCommerce Operations, inclusive of: Channel Compliance, eCommerce Production Support, Platform Testing, Reporting and Data Analytics, Ticket Management, Matrix Support and eCommerce Vendor Management.
Proactively understand eCommerce, Business Partner and Market Access strategies and provide insight into eCommerce operations.
Engage Tech and Business stakeholders to ensure eCommerce operations are successfully achieved and Channel KPI’s are met.
Engage with Channel and Tech stakeholders to understand and troubleshoot eCommerce issues spanning eCommerce platforms, GSK systems (i.e., SAP/CERPS, CARS, etc.) and vendor solutions (i.e., Payments, Punchout, etc.).
Participate in Agile sprint cycles and ensure eCommerce tactics are executed.
Actively participate in Business Case Document reviews to provide assurance of operations that balance Brand and Trade Strategy evolutions.
Monitor and track issues and understand how/when to escalate to line management.
Support ad hoc data analytics requests and own eCommerce Power BI dashboards.

Basic Qualifications:

Bachelor’s degree in information technology (IT), Finance, Business, or a related field.
5+ years of experience in SAP Hybris systems management.
Experience utilizing Microsoft data and analytics tools, including Azure and Power BI.

Preferred Qualifications:

Masters in IT or Finance.
Experience using Microsoft Excel, Word, and Access.
Experience collaborating with cross-functional teams to achieve defined project milestones.
Deep knowledge and functional capabilities of operating in SAP/Hybris.
Experience with SQL.
Experience with Microsoft Azure, Databricks and Power BI.
Demonstrated strength in systems testing and test support operations.
Capable of expertly and expeditiously triaging tickets that lead to high SLA achievement.
Knowledge of the US Vaccine market.
Experience partnering with Business and Tech colleagues with ability to process dynamic. business situations and determine how those impact eCommerce operations.
Experience managing vendors and/or leading large technical project workstreams.
Ability to contribute to matrix team meetings that include Channel, Market Access, US Tech and US Pharma Brand BUs.
Ability to support marketing and/or business plans and follow SOPs.
Ability to develop, gain approval and execute product updates and alert communications.
Understanding of controls, audit, and/or compliance.

Work Arrangements: This role is hybrid based in the United States. You will work partly from a GSK office and partly remotely. Exact days in office will be agreed with your manager.

Closing Date for Applications: 13/11/2026

Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

Skills Agile Methodology, Customer Feedback Management, Data Governance, Data Visualization, Feature Prioritization, Generative AI, Platform Development, Product Design, Product Development, Product Lifecycle Management (PLM), Product Roadmapping, Usability Testing, User Experience (UX), User Experience (UX) Design, User Needs Analysis

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK? Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

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