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Sr. Product Manager, Lab Execution CGP (Oncology)
Natera
San Carlos, CA
Excellent communication and stakeholder management skills, with the ability to influence without authority, from lab technicians to executives.
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CO
Superintendent - Wastewater Collections
City of Missoula
Missoula, MT
- $40.59 to $47.19 USD / hour
…public administration, including budgeting, strategic planning, program evaluation, project management, staff management, collective bargaining agreements, policy development, risk…
Added just now
CO
Public Safety Communications Specialist
City of McKinney
McKinney, TX
- $24.67 to $35.78 USD / hour
Added just now
IS
Area Manager - Mattoon Area
Innovative Staff Solutions, Inc.
Mattoon, IL
- $24 to $28 USD / hour
…Solutions is expanding, and we are on the hunt for a dynamic Area Manager to join our internal team in Mattoon for our Mattoon & Effingham, IL locations. This full-time role is crucial in…
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Social Worker
Empath Payroll Services, LLC
Pinellas Park, FL
The Program of All-Inclusive Care for the Elderly (PACE) is a unique care model designed to help older adults remain independent and safe in their own homes.
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Center Manager
CSL Plasma
United States
…ensuring center meets monthly financial targets and on-going cash management objectives, and adhering to cash management, financial reporting and other financial…
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SC
Property Manager
Seldin Company
Omaha, NE
- Up to $58,240 USD / year
Seldin Company is a leading property management brand headquartered in Omaha, Nebraska. We operate primarily in the Midwest and Mountain West, focusing on innovative, locally integrated…
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Apartment Maintenance Technician
Seldin Company
Omaha, NE
- Up to $28 USD / hour
Seldin Company is a leading property management brand headquartered in Omaha, Nebraska. We operate primarily in the Midwest and Mountain West, focusing on innovative, locally integrated…
Added 1 min ago
Mgr Regional Business - Central
ACH Food Companies, Inc.
Oakbrook Terrace, IL
The Regional Business Manager will be responsible for achieving product and category sales goals within a multi-state area for a set of key accounts. The account responsibility will be…
Added 1 min ago
Site Manager, Energy and Infrastructure Projects (US Site locations))
Linxon
United States
JOB TITLE: Site Manager, Energy and Infrastructure Projects (US locations)
Added 1 min ago
P
Kitchen Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Midland, TX
- $70,000 to $80,000 USD / year
…difference. We're looking for a dynamic and driven Senior Kitchen Manager who is ready to lead from the front, inspire teams, and uphold the traditions that have made Saltgrass a…
Added 1 min ago
E
Assistant Manager in Training
ExtraMIle
Boise, ID
- From $18 USD / hour
The Assistant Manager in Training (AIT) program is designed to equip you for the role of Assistant Manager. You’ll gain practical experience in all areas of store operations, including…
Added 1 min ago
JF
Assistant Manager in Training
Jacksons Food Stores, Inc.
Boise, ID
- From $18 USD / hour
The Assistant Manager in Training (AIT) program is designed to equip you for the role of Assistant Manager. You’ll gain practical experience in all areas of store operations, including…
Added 1 min ago
Senior Security Specialist
Seattle, WA
Assists the Security Operations Program Manager with oversight of the security contract, which currently includes a Transit Security Unit, Fare Enforcement Program, and Security Operations…
Added 1 min ago
Senior Public Safety & Security Field Activity Specialist
Seattle, WA
Under the general direction of the Public Safety Field Activity Manager(s) and Supervisor(s), the Senior Field Activity Specialist will execute all aspects of the Field Activity…
Added 1 min ago
Construction Manager
CACI
Indian Head, MD · Indian Head
CACI is offering an exciting opportunity for academically accomplished management and technically oriented Construction Manager to be part of our team, supporting our Modernization and…
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IT Manager - IQMS
Viant Medical
Tempe, AZ
The IT Manager – IQMS serves as technical architect and implementation lead for Viant’s critical business systems. Key responsibilities span ERP optimization and architecture, integration…
Added 1 min ago
Registered Nurse
Gentiva Hospice
Kingsport, TN
…good oral and written communication skills; documentation and program management; knowledge of general nursing practice; thorough knowledge of managed care principles, regulatory guidelines…
Added 2 mins ago
Registered Nurse On Call
Gentiva Hospice
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Report directly to the Administrator, Executive Director, or Patient Care Manager Senior• Provide direct patient care and support after normal business hours• Serve as the primary liaison…
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Restaurant Operations Manager
Dave & Buster's Management Corporation, Inc.
Beaumont, TX
THE RESTAURANT & OPERATIONS MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and…
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Maintenance Team Leader
LDG Development
Louisville, KY
Communicate with the Community Manager regarding any problems with maintenance or curb appeal that require further attention.
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Senior Accountant, US Accounting
Galderma Laboratories, LP
United States
Oversee GBS tasks related to cash management.
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Retail Store Manager-maurices
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Store 2212-Harvest Junction-maurices-Longmont, CO
Being a maurices full-time retail store manager means that you’ll get the opportunity to lead a team of talented associates to create an unforgettable experience that leaves our customers…
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Retail Store Manager-maurices
Maurices Incorporated
Store 1089-Delaware Center-maurices-Ankeny, IA
Being a maurices full-time retail store manager means that you’ll get the opportunity to lead a team of talented associates to create an unforgettable experience that leaves our customers…
Added 2 mins ago
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Manager Trainee (Pigeon Forge)
Shoney's of Knoxville, Inc.
Pigeon Forge, TN
- From $900 USD / week
We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant…

GSK

Manager, eCommerce Operations

Philadelphia, PA, United States

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Job details

Experience: 5+ years of experience in SAP Hybris systems management.
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title: Manager, eCommerce Operations

Job Purpose:

The Manager, eCommerce Operations plays a critical role in ensuring access to the US vaccine portfolio in addition to customer contract information on behalf of US HCPs (Healthcare Professionals), wholesalers and distributors. The individual has the unique opportunity to be the operational leader within an eCommerce team that oversees GSK’s sophisticated, direct-sales channel focused on access, growth and an exceptional customer experience. The Manager, eCommerce Operations is accountable for end-to-end operational excellence of GSK’s premier eCommerce payment platforms that support ordering and payments for US vaccine customers. Role responsibilities include audit compliance of eCommerce data, apprising eCommerce policies & SOPs, platform content management, reporting & data analytics, incident triage and eCommerce project management. The manager will partner with two eCommerce Operations Analysts to ensure stable and seamless daily operations of our US vaccines eCommerce channels while partnering with matrix stakeholders in Market Access, US Commercial Business Units and US Digital/Tech. The role provides the opportunity to support a diverse vaccine portfolio and key customers across the United States through eCommerce solutions and strategic technology initiatives that drive and enhance eCommerce operations.

Key Responsibilities:

Oversight and leadership of eCommerce Operations, inclusive of: Channel Compliance, eCommerce Production Support, Platform Testing, Reporting and Data Analytics, Ticket Management, Matrix Support and eCommerce Vendor Management.
Proactively understand eCommerce, Business Partner and Market Access strategies and provide insight into eCommerce operations.
Engage Tech and Business stakeholders to ensure eCommerce operations are successfully achieved and Channel KPI’s are met.
Engage with Channel and Tech stakeholders to understand and troubleshoot eCommerce issues spanning eCommerce platforms, GSK systems (i.e., SAP/CERPS, CARS, etc.) and vendor solutions (i.e., Payments, Punchout, etc.).
Participate in Agile sprint cycles and ensure eCommerce tactics are executed.
Actively participate in Business Case Document reviews to provide assurance of operations that balance Brand and Trade Strategy evolutions.
Monitor and track issues and understand how/when to escalate to line management.
Support ad hoc data analytics requests and own eCommerce Power BI dashboards.

Basic Qualifications:

Bachelor’s degree in information technology (IT), Finance, Business, or a related field.
5+ years of experience in SAP Hybris systems management.
Experience utilizing Microsoft data and analytics tools, including Azure and Power BI.

Preferred Qualifications:

Masters in IT or Finance.
Experience using Microsoft Excel, Word, and Access.
Experience collaborating with cross-functional teams to achieve defined project milestones.
Deep knowledge and functional capabilities of operating in SAP/Hybris.
Experience with SQL.
Experience with Microsoft Azure, Databricks and Power BI.
Demonstrated strength in systems testing and test support operations.
Capable of expertly and expeditiously triaging tickets that lead to high SLA achievement.
Knowledge of the US Vaccine market.
Experience partnering with Business and Tech colleagues with ability to process dynamic. business situations and determine how those impact eCommerce operations.
Experience managing vendors and/or leading large technical project workstreams.
Ability to contribute to matrix team meetings that include Channel, Market Access, US Tech and US Pharma Brand BUs.
Ability to support marketing and/or business plans and follow SOPs.
Ability to develop, gain approval and execute product updates and alert communications.
Understanding of controls, audit, and/or compliance.

Work Arrangements: This role is hybrid based in the United States. You will work partly from a GSK office and partly remotely. Exact days in office will be agreed with your manager.

Closing Date for Applications: 13/11/2026

Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

Skills Agile Methodology, Customer Feedback Management, Data Governance, Data Visualization, Feature Prioritization, Generative AI, Platform Development, Product Design, Product Development, Product Lifecycle Management (PLM), Product Roadmapping, Usability Testing, User Experience (UX), User Experience (UX) Design, User Needs Analysis

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK? Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

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