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Sr. Full Stack .NET Developer with SQL Server + Oracle
System One
Rockville, MD
Job Title: Sr. Full Stack .NET Developer with SQL Server + Oracle
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Project Controls Manager - EPC
System One
Roxboro, NC
The Project Controls Manager analyzes key project data, develops recommendations, supports risk and opportunity evaluation, and ensures compliance with contract requirements and corporate…
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Cloud DevOps Engineer
System One
Washington, DC
- $71.5 USD / hour
Lead the enterprise-wide migration of Atlassian Jira and Confluence from a managed Data Center environment to Cloud SaaS / Atlassian Government Cloud (AGC).
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Product Designer
Phantom
Remote, United States
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Workday Integration Manager
Insight Global
Remote, United States
- From $114 USD / hour
…hands-on Workday expertise to turn high-volume operational data into governed accounting, reporting, reconciliation, and close solutions. The successful candidate will partner with Finance,…
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Director of Strategic Analytics
Louisiana State University and Agricultural and Mechanical College
United States
…application progress will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home…
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Associate Director/ Academic Support
Louisiana State University and Agricultural and Mechanical College
United States
…application progress will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home…
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Fundraising Vice President, Development
Alzheimer's Association
Indianapolis, IN
Ability to effectively analyze and utilize data to increase productivity and enhance results
Added 1 min ago
Senior Director, CS&E
Ethicon US LLC Legal Entity
Raritan, NJ
Oversee demand and access strategies, ensuring pricing and contract
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Engineering Manager, Big Data, Job Understanding
ZipRecruiter
San Francisco, CA · Santa Monica, CA
…team. In this role, you will guide the team in modernizing core data pipelines, storage solutions, and access methods while enhancing data quality and security…
Added 1 min ago
Engineering Manager, Big Data, Job Understanding
ZipRecruiter
Miami, FL · Santa Monica, CA
…team. In this role, you will guide the team in modernizing core data pipelines, storage solutions, and access methods while enhancing data quality and security…
Added 1 min ago
Engineering Manager, Big Data, Job Understanding
ZipRecruiter
NY · Santa Monica, CA
…team. In this role, you will guide the team in modernizing core data pipelines, storage solutions, and access methods while enhancing data quality and security…
Added 1 min ago
Engineering Manager, Big Data, Job Understanding
ZipRecruiter
Santa Monica, CA
…team. In this role, you will guide the team in modernizing core data pipelines, storage solutions, and access methods while enhancing data quality and security…
Added 1 min ago
Engineering Manager, Big Data, Job Understanding
ZipRecruiter
Remote, United States
…team. In this role, you will guide the team in modernizing core data pipelines, storage solutions, and access methods while enhancing data quality and security…
Added 1 min ago
Engineering Manager, Big Data, Job Understanding
ZipRecruiter
Chicago, IL · Santa Monica, CA
…team. In this role, you will guide the team in modernizing core data pipelines, storage solutions, and access methods while enhancing data quality and security…
Added 1 min ago
Engineering Manager, Big Data, Job Understanding
ZipRecruiter
Seattle, WA · Santa Monica, CA
…team. In this role, you will guide the team in modernizing core data pipelines, storage solutions, and access methods while enhancing data quality and security…
Added 1 min ago
Engineering Manager, Big Data, Job Understanding
ZipRecruiter
Austin, TX · Santa Monica, CA
…team. In this role, you will guide the team in modernizing core data pipelines, storage solutions, and access methods while enhancing data quality and security…
Added 1 min ago
Director, Monitoring, Learning, and Evaluation, AI Access Initiative
Evidence Action
Remote, United States
Incubated at Evidence Action, we're scaling The AI Access Initiative, an organization focused on scaling AI-enabled 'big bets' to benefit tens or hundreds of millions of people in poverty…
Added 1 min ago
Martec Operations Manager
IDMe
Mountain View, CA
…against agreed priorities, and drive delivery. You make sure the data Marketing collects is accurate, consistent and ready for campaign measurement, modeling and…
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Account Manager, Senior Mid-Market
Mimecast North America, Inc.
United States of America, MA
…to be. AI agents now move at machine speed with human-level access, and a small slip-up can become a very public one. We disrupt cybercriminal activity before that happens. We think fast,…
Added 1 min ago
Account Executive, Mid-Market
Mimecast North America, Inc.
United States of America, MA
…to be. AI agents now move at machine speed with human-level access, and a small slip-up can become a very public one. We disrupt cybercriminal activity before that happens. We think fast,…
Added 1 min ago
BSN Nursing Instructor
Unitek Learning
Albuquerque, NM
…health systems to create sustainable talent pipelines and expand access to healthcare education through employer-based training and workforce development programs…
Added 2 mins ago
Estimating & Inside Sales Manager
ASSA ABLOY
Montgomery, AL
Added 2 mins ago
(Cx) Commissioning Manager
We Are Overwatch
United States
Our mission is the construction and management of state-of-the-art data centers with the precision and reliability this industry demands. From high-end engineers to seasoned professionals,…
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Vice President, SC Network, Resilience, Analytics Transformation
HP
Spring, TX
- $266,000 to $318,000 USD / year
…improve continuity, cost, margin, customer experience, market access, sustainability, and long-term…

GSK

Manager, eCommerce Operations

Philadelphia, PA, United States

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Job details

Experience: 5+ years of experience in SAP Hybris systems management.
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title: Manager, eCommerce Operations

Job Purpose:

The Manager, eCommerce Operations plays a critical role in ensuring access to the US vaccine portfolio in addition to customer contract information on behalf of US HCPs (Healthcare Professionals), wholesalers and distributors. The individual has the unique opportunity to be the operational leader within an eCommerce team that oversees GSK’s sophisticated, direct-sales channel focused on access, growth and an exceptional customer experience. The Manager, eCommerce Operations is accountable for end-to-end operational excellence of GSK’s premier eCommerce payment platforms that support ordering and payments for US vaccine customers. Role responsibilities include audit compliance of eCommerce data, apprising eCommerce policies & SOPs, platform content management, reporting & data analytics, incident triage and eCommerce project management. The manager will partner with two eCommerce Operations Analysts to ensure stable and seamless daily operations of our US vaccines eCommerce channels while partnering with matrix stakeholders in Market Access, US Commercial Business Units and US Digital/Tech. The role provides the opportunity to support a diverse vaccine portfolio and key customers across the United States through eCommerce solutions and strategic technology initiatives that drive and enhance eCommerce operations.

Key Responsibilities:

Oversight and leadership of eCommerce Operations, inclusive of: Channel Compliance, eCommerce Production Support, Platform Testing, Reporting and Data Analytics, Ticket Management, Matrix Support and eCommerce Vendor Management.
Proactively understand eCommerce, Business Partner and Market Access strategies and provide insight into eCommerce operations.
Engage Tech and Business stakeholders to ensure eCommerce operations are successfully achieved and Channel KPI’s are met.
Engage with Channel and Tech stakeholders to understand and troubleshoot eCommerce issues spanning eCommerce platforms, GSK systems (i.e., SAP/CERPS, CARS, etc.) and vendor solutions (i.e., Payments, Punchout, etc.).
Participate in Agile sprint cycles and ensure eCommerce tactics are executed.
Actively participate in Business Case Document reviews to provide assurance of operations that balance Brand and Trade Strategy evolutions.
Monitor and track issues and understand how/when to escalate to line management.
Support ad hoc data analytics requests and own eCommerce Power BI dashboards.

Basic Qualifications:

Bachelor’s degree in information technology (IT), Finance, Business, or a related field.
5+ years of experience in SAP Hybris systems management.
Experience utilizing Microsoft data and analytics tools, including Azure and Power BI.

Preferred Qualifications:

Masters in IT or Finance.
Experience using Microsoft Excel, Word, and Access.
Experience collaborating with cross-functional teams to achieve defined project milestones.
Deep knowledge and functional capabilities of operating in SAP/Hybris.
Experience with SQL.
Experience with Microsoft Azure, Databricks and Power BI.
Demonstrated strength in systems testing and test support operations.
Capable of expertly and expeditiously triaging tickets that lead to high SLA achievement.
Knowledge of the US Vaccine market.
Experience partnering with Business and Tech colleagues with ability to process dynamic. business situations and determine how those impact eCommerce operations.
Experience managing vendors and/or leading large technical project workstreams.
Ability to contribute to matrix team meetings that include Channel, Market Access, US Tech and US Pharma Brand BUs.
Ability to support marketing and/or business plans and follow SOPs.
Ability to develop, gain approval and execute product updates and alert communications.
Understanding of controls, audit, and/or compliance.

Work Arrangements: This role is hybrid based in the United States. You will work partly from a GSK office and partly remotely. Exact days in office will be agreed with your manager.

Closing Date for Applications: 13/11/2026

Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

Skills Agile Methodology, Customer Feedback Management, Data Governance, Data Visualization, Feature Prioritization, Generative AI, Platform Development, Product Design, Product Development, Product Lifecycle Management (PLM), Product Roadmapping, Usability Testing, User Experience (UX), User Experience (UX) Design, User Needs Analysis

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK? Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

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