Fulfillment Operations Supervisor

**POSITION:**Fulfillment Operations Supervisor **SCHEDULE:**This shift runs from Monday through Thursday from 6:00am - 4:30pm, but flexibility is expected to support the needs of the business. **LOCATION:**Reno, Nevada SALARY:$64,000-72,000. In addition to the base salary, this role is eligible for an annual incentive target (bonus) and equity. TO APPLY: Direct Link: -https://job-boards.greenhouse.io/grovecollaborative/jobs/5441269008 Career Page: -https://job-boards.greenhouse.io/grovecollaborative Please note, employers may close jobs on the website at any time. SUMMARY: Grove Collaborative is a sustainability-focused consumer products company creating household and personal care essentials that are effective, beautifully designed, and healthier for people and the planet. We are a certified B Corp, plastic-neutral, and on a mission to transform the CPG industry for good. Grove is looking for a hands-on, results-driven Fulfillment Operations Supervisor to join our team and help deliver exceptional experiences to our customers nationwide. In this role, youll be responsible for overseeing outbound operations and ensuring the safety, performance, and engagement of our weekday shift. Youll report to the Senior Manager of Fulfillment Operations and play a critical role in keeping our facility efficient, compliant, and aligned to Groves high standards of service. JOB REQUIREMENTS: 3-5+ years of leadership experience in fulfillment, distribution, or logistics, with proven success managing large teams (100+) A team-first, hands-on leadership style with high integrity and accountability Proven success managing competing priorities and navigating change Strong organizational skills and attention to detail Strong command of warehouse systems (e.g., WMS such as Manhattan, HighJump) and comfort with Microsoft Office Suite Working knowledge of LEAN, Kaizen, or similar continuous improvement methodologies Clear, professional written and verbal communication skills Bachelors degree in Operations, Supply Chain, Engineering, or related field preferred JOB RESPONSIBILITIES/DUTIES: Lead daily operations for outbound fulfillment during assigned shift Ensure safe, accurate, and timely order fulfillment aligned with performance targets and KPIs Supervise and motivate a team of 100+ associates, driving productivity and quality while maintaining high morale Support employee development, training, and coachingincluding recognition, performance feedback, and corrective actions Implement continuous improvement initiatives across workflows, safety, and warehouse systems Partner cross-functionally with HR, Safety, Facilities, and other department leaders to support shift execution Track and report production metrics, offering data-driven recommendations to improve processes Manage labor tracking, including reviewing timecards and attendance reports for accuracy Oversee the employee lifecycle on your team, including interviewing, onboarding and offboarding associates Ensure compliance with Groves safety protocols and operational policies Provide structured shift pass-downs and maintain documentation of hand-offs and incident reporting BENEFITS: Competitive benefits - medical, vision, dental Equity - shared success is core to our mission Flexible Paid Time Off - we care most about results Free VIP membership and 25% employee discount Working for a company that believes that a small group of people can change the world for the better by creating products and funding initiatives that help the planet! EEO: We're building a diverse and inclusive work environment where we learn from each other. We welcome people of diverse backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise p rticipating in the employee selection process, please direct your inquiries to Talent@grove.co.