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Added 2 days ago
Automotive Technician Mechanic
Group 1 Automotive, Inc.
Manchester, NH
Added 2 days ago
Automotive Service Porter - Hilton Head Honda
Group 1 Automotive, Inc.
Bluffton, SC
Added 2 days ago
Service Admin. - Group 1 Ford & Lincoln Atlanta
Group 1 Automotive, Inc.
Atlanta, GA
Added 2 days ago
G1
Service Porter
Group 1 Automotive, Inc.
Maple Shade, NJ
- $16 to $18 USD / hour
Added 3 days ago
Vehicle Exchange Coordinator - Jaguar Buckhead & Land Rover Buckhead
Group 1 Automotive, Inc.
Atlanta, GA
Added 3 days ago
Automotive Service Advisor - Lexus Atlanta
Group 1 Automotive, Inc.
Atlanta, GA
Added 3 days ago
Express Technician - Group 1 Honda of Woodstock
Group 1 Automotive, Inc.
Woodstock, GA
Added 3 days ago
Express Technician - Group 1 Ford & Lincoln Atlanta
Group 1 Automotive, Inc.
Atlanta, GA
Added 3 days ago
Client Retention Specialist - Sandia BMW/Mini/Motorrad
Group 1 Automotive, Inc.
Albuquerque, NM
Added 3 days ago
Automotive Service Advisor - Group 1 Ford & Lincoln Atlanta
Group 1 Automotive, Inc.
Atlanta, GA
Added 3 days ago
Automotive Technician - Group 1 Ford & Lincoln Atlanta
Group 1 Automotive, Inc.
Atlanta, GA
Added 3 days ago
G1
Receptionist
Group 1 Automotive, Inc.
Lubbock, TX
- $13 to $15 USD / hour
Added 3 days ago
Payroll Supervisor
Group 1 Automotive, Inc.
Houston, TX
Added 3 days ago
Assistant Payroll Manager
Group 1 Automotive, Inc.
Houston, TX
Added 3 days ago
Automotive Finance Manager - Group 1 Honda Stone Mountain
Group 1 Automotive, Inc.
Snellville, GA
Added 3 days ago
Automotive Service Advisor - BMW Arlington
Group 1 Automotive, Inc.
Arlington, TX
Added 4 days ago
Automotive Sales Professional - Group 1 Toyota Stone Mountain
Group 1 Automotive, Inc.
Lilburn, GA
Added 4 days ago
Automotive Service Advisor - Group 1 Cadillac Duluth
Group 1 Automotive, Inc.
Duluth, GA
Added 4 days ago
Automotive Service Advisor - North Austin
Group 1 Automotive, Inc.
Cedar Park, TX · Round Rock, TX · Austin, TX · Georgetown, TX
Added 4 days ago
Automotive Mechanic - North Austin
Group 1 Automotive, Inc.
Cedar Park, TX · Austin, TX · Georgetown, TX · Round Rock, TX
Added 4 days ago
Automotive Mechanic - South Austin
Group 1 Automotive, Inc.
Austin, TX
Added 4 days ago
Automotive Service Advisor - South Austin
Group 1 Automotive, Inc.
Austin, TX
Added 4 days ago
Automotive Technician - Land Rover Gwinnett
Group 1 Automotive, Inc.
Duluth, GA
Added 4 days ago
Automotive Service Advisor - San Antonio
Group 1 Automotive, Inc.
San Antonio, TX · West Boerne, TX
Added 4 days ago
Automotive Mechanic - San Antonio
Group 1 Automotive, Inc.
San Antonio, TX · West Boerne, TX

Group 1 Automotive, Inc.

BDC Manager

Arlington, TX, United States

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Job details

Apply by: Sep 2, 2027
Posting language: English
Posted: Sep 2, 2026

Original job description

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

BMW of Arlington is seeking an experienced and driven BDC Manager to lead our Business Development Center and help drive continued growth in sales and customer engagement.

This is an opportunity for a proven automotive professional who excels at developing people, creating processes, and maximizing appointment-setting performance. The ideal candidate is a strong leader who understands how to convert internet, phone, and digital leads into showroom traffic while delivering an outstanding customer experience.

Responsibilities

Manage the daily operations of the dealership's Business Development Center
Recruit, train, coach, and motivate BDC representatives
Monitor inbound and outbound call performance
Ensure timely follow-up on internet, phone, and digital leads
Drive appointment-setting and appointment-show rates
Track KPIs and implement strategies to improve performance
Work closely with sales management to maximize lead conversion
Maintain high levels of customer satisfaction and professionalism
Develop and enforce BDC best practices and processes

Qualifications

Previous Automotive BDC Manager experience required
Proven success leading a dealership BDC team
Strong understanding of CRM platforms and lead management processes
Experience with internet sales, digital retailing, and customer follow-up strategies
Excellent leadership, communication, and organizational skills
Ability to analyze reports and drive performance through accountability
Professional references required

What We Offer

Competitive compensation plan
Health, dental, and vision benefits
Paid time off
Career growth opportunities within a premier automotive organization
Supportive, team-oriented culture
Manufacturer-backed luxury brand environment

Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.

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More about this job

Skills

Sales
Customer service
Leadership
Communication skills
Organizational skills

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