Scheduling Coordinator

Overview

Grin Pediatric Dentistry is a well-established, patient-focused pediatric dental practice dedicated to providing exceptional care in a warm, welcoming, and family-friendly environment. We are seeking a friendly, organized, and motivated Scheduling Coordinator to join our growing team.

This role is ideal for someone who enjoys working with children and families, excels at communication, and thrives in a fast-paced dental office setting. The Scheduling Coordinator plays a key role in creating an outstanding patient experience by managing appointments, coordinating treatment schedules, verifying insurance benefits, and serving as a trusted resource for patients and parents.

Position Details

• Schedule: Open to full or part-time opportunities
• Days: Monday-Thursday
• Office Hours: 7:45 AM - 5:00 PM
• Location: Plano, TX

Benefits & Perks

• Medical, Dental, Vision, and Life Insurance (FT employees)
• Paid Time Off (PTO) and Paid Holidays (FT employees)
• 401(k) Options
• End-of-Summer/Year Bonus Opportunities
• Supportive Team Environment
• Long-Term Career Growth Potential

What We're Looking For

The ideal candidate is professional, dependable, and passionate about providing excellent customer service. They should be comfortable discussing treatment plans, verifying insurance coverage, and coordinating schedules, while maintaining a positive, welcoming attitude.

Desired Qualities

• Warm, friendly, and approachable
• Positive and confident communicator
• Organized and detail-oriented
• Strong multitasker with excellent time management skills
• Forward-thinking and proactive
• Dependable and reliable
• Team-oriented with a collaborative mindset
• Receptive to feedback and committed to continuous improvement
• Willing to go above and beyond for patients and teammates

Responsibilities

• Answer incoming phone calls professionally and efficiently
• Schedule and coordinate patient appointments
• Greet, check in, and check out patients and families
• Verify insurance benefits and communicate coverage information
• Assist with treatment coordination and scheduling
• Create and send emails to patients, specialists, and referring offices
• Generate reports within dental practice management software
• Scan and organize patient documents
• Maintain a high level of accuracy, professionalism, and confidentiality
• Provide exceptional customer service to patients and parents
• Interact comfortably with individuals of all ages, especially children

Experience & Qualifications

• 1+ years of dental front office experience is highly preferred
• Strong understanding of dental terminology and insurance
• Excellent computer, organizational, and verbal and written communication skills
• Professional, positive, team-oriented attitude

Please note: This position is intended for candidates seeking a long-term career opportunity.

If you are passionate about helping children, enjoy working with families, and want to be part of a fun, supportive dental team, we would love to hear from you!

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