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Lead Assistant, Executive
American Water
Camden, NJ
Recommends changes to and assists with the development of administrative procedures or processes to increase the effectiveness of program operations.
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Immediate: Paraeducator Level III, Special Education (SCB), 6 hrs / 10 mos, Laytonsville ES, Ad closes 11/17/26
Montgomery County Public Schools
MD
At the direction of the principal, this paraeducator performs a variety of tasks that promote student learning and well-being to support students with Individualized Education Programs…
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Correctional Caseworker
State of Indiana
Michigan City, IN
Complete all mandatory training including the DOC Training Program, Case management specific training, First Aid, and CPR courses.
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Sr Engineer - Systems Eng
Ally Bank
Detroit, MI
Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program…
Added 1 min ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
CO
…that encourages teamwork, professional growth, and continuous learning and…
Added 1 min ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Rock Springs, WY
…that encourages teamwork, professional growth, and continuous learning and…
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Training Intern
First Southern National Bank
Stanford, KY
Our Family of Companies internship program is designed to invest in the next generation of talent. It is built on the principles of continuous learning, financial stewardship,…
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Dean, Center of Excellence - Architectural Design and Construction
United States
Collaborate with all program personnel to provide active and collaborative learning activities for students, including the opportunities for field trips, internships, etc.
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Dialysis Clinical Manager Registered Nurse - RN
BFL USA Bio-Med Appl of Florida Inc
United States
Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…
Added 1 min ago
Sales Enablement Consultant
IHG
Atlanta, GA · GA
The Individual Contributor of Training/PMO/Comms supports delivery of development strategy through talent development, onboarding, communications, change management, and program…
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Assistant Store Manager
Community Choice Financial Family of Brands
Knoxville, TN
Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
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Restaurant Manager
Shake Shack Enterprises, LLC
1800 Stirling Road Hollywood, FL
…unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the…
Added 2 mins ago
Restaurant General Manager
Shake Shack Enterprises, LLC
Cambridge, MA
…unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the…
Added 3 mins ago
J
Director, Advocacy and Strategic Alliances, International
Washington, DC
- $110,400 to $151,900 USD / year
…thinking, sound judgment, attention to detail, and strong project management skills. The ideal candidate will be collaborative, diplomatic, adaptable, and comfortable navigating evolving…
Added 3 mins ago
CI
SAP BTP Integration Developer
C5MI Insight
Remote, United States
- $125,000 to $155,000 USD / year
…and your performance truly matters. If you’re energized by learning through real-world challenges, collaborating with top-tier talent, and expanding your capabilities every day, C5MI is…
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Case Manager-LF532505
ICL
New York, NY
Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks
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Transportation Engrng Technologist III
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Louisville, KY
Graduate of a college or university with a bachelor's degree in engineering technology, construction management, engineering science, engineering mechanics, computer science, data science,…
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McGuffey Reading Clinic - Project Lead (Staff Wage)
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…McGuffey Reading Clinic at the School of Education and Human Development. The Project Lead will support implementation of services for students with dyslexia and other reading difficulties…
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Care Partner
SSM-SLUH, Inc
United States
Added 3 mins ago
Care Partner
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MI
Marketing & Content Specialist
MSM Inc.
Webster, NY
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Control Electrician II
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School Director- Excel Center Bartholomew County
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…outcomes in the areas of operations, curriculum, personnel management, and development, in accordance with the principles of The Excel Center. Accountability is measured both internally and…
Added 5 mins ago
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Intern - Engineering
RailPros
Irvine, CA
- $20 to $25 USD / hour
Learning and Development: Utilize this internship to gain insights into civil engineering project management.
Added 5 mins ago
GE
Latchkey Facilitator- Spartan 260 Beyond the Bell
Genesee Education Consultant Services
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- $20 USD / hour
This position serves Imlay City Schools' Spartan 360: Beyond the Bell program, operating through the Early Learning Center, and is contracted through Genesee Education Consultant Services…

Greenworks

Commercial Client Relationship Specialist

Mooresville, NC, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title: Commercial Client Relationship Specialist

Title of Supervisor: Commercial Client Relationship Specialist

Job Location: Mooresville, NC

Company Website: www.greenworkstools.com

Company Summary:

Greenworks Tools is the leader in battery-powered outdoor power tools for DIY-consumers and landscaping professionals. The company distributes Greenworks branded and private label products, as well as products for an extensive network of Original Equipment Manufacturers. With a robust line of Greenworks branded products, including 24-volt, G-MAX 40-volt, 60-volt, 80-volt, and commercial grade 82-volt battery-powered outdoor power equipment, a full line of corded equipment, and power tools, Greenworks offers the right tool for every job. Utilizing best-in-class technology, Greenworks tools deliver the power and performance of comparable gas-powered tools without the mess, fumes, aggravating pull cords, and noise associated with gas products. For more information, find us on the web at greenworkstools.com or greenworkscommercial.com.

Position Summary:

The Commercial Client Relationship Specialist is responsible for delivering exceptional service and support to commercial customers, distributors, dealers, and internal business partners. This role manages the order lifecycle from receipt through invoicing, serves as the primary point of contact for customer inquiries, and collaborates with cross-functional teams to ensure accurate order processing, timely fulfillment, and superior customer experience. The position also supports the GWC Program, maintains accurate customer and order records, and drives continuous process improvements to enhance operational efficiency. This position is based in Mooresville, NC.

Key Responsibilities

Process distributor and dealer orders in SAP from order receipt through invoicing.
Facilitate customer orders and monitor the order fulfillment process to ensure timely and accurate delivery.
Accurately enter, review, and process customer orders, ensuring all required information is complete.
Monitor Salesforce for failed orders, correct errors, and release orders to SAP.
Coordinate with warehouse, shipping, logistics, and supply chain teams to resolve order, shipment, return, and inventory issues, including issuing RMAs in SAP.
Serve as the primary point of contact for Commercial customers regarding order status, product availability, delivery schedules, and account-related inquiries.
Proactively communicate order updates, delays, back orders, and alternative solutions to customers and internal stakeholders.
Resolve customer concerns by investigating issues, developing solutions, and maintaining a customer-first approach.
Answer incoming customer calls promptly and professionally.
Manage the GWC Program inbox and review, process, and track program claims while partnering with Finance for approvals and payments.
Prepare and distribute order-related documentation and reports, including order status, backorders, shipment schedules, invoices, credit memos, customer feedback, and fulfillment metrics.
Maintain accurate records of customer interactions, orders, claims, and complaints.
Develop and maintain strong relationships with distributors, dealers, and key commercial customers.
Collaborate with Sales, Finance, Customer Service, IT, Salesforce Administration, and Supply Chain to resolve issues and improve customer experience.
Work with Sales to support accurate forecasting and inventory planning.
Identify and implement process improvements to increase efficiency and reduce manual work.
Work with IT and Salesforce Administrators to correct website and Dealer Portal data inaccuracies.
Manage promotional giveaway items through Salesforce.
Participate in daily and weekly cross-functional meetings, including Finance payment reviews.
Participate in ongoing training to stay current on company systems, processes, and policies.
Assist other departments as needed and contribute as a collaborative team member during periods of high workload.
Work independently while exercising sound judgment and seeking assistance when appropriate.

Experience Required:

Strong attention to detail
Presentation and communication skills.
Proven approach to access decision makers at client organizations.
Excellent organizational and time management skills
A demonstrated willingness for continual learning and skill development is required
Ability to think quickly and make decisions.

Education and Experience:

High school education or equivalent is required for this position.

Greenworks is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

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