Training Support Coordinator

Come be a part of something greater! Great Southern Bank is committed to fostering an environment where everyone can contribute and succeed at every level. We celebrate and value differences in age, outlook, cultural background, lifestyle, and physical ability. We offer career opportunities and advancement across a wide range of disciplines. Come join our team of customer service experts today!

GENERAL DESCRIPTION

The Training Support Coordinator is responsible for administrative support of the training department that provides and coordinates continuing education of all Great Southern Bank employees. Assists with providing correspondence, updating training materials, preparing reports, arranging meetings, and other department functions in support of the department.

ESSENTIAL DUTIES

• Works with the Director of Training to coordinate and organize training programs and initiatives, including scheduling instructor-led training, loading into the LMS, preparing and dispatching training materials, scheduling travel and meals for the instructors when applicable, and maintaining internal training calendars. This duty is performed about 35% of the time.
• Receives visitors and incoming telephone calls, providing excellent customer service and assistance. Schedules and coordinates meetings, training sessions, and other departmental functions while maintaining a professional and welcoming environment. This duty is performed about 25% of the time.
• Ensures the satisfactory completion of all established core training objectives by assisting with monitoring training assignments, tracking employee progress, maintaining accurate records, and following up on outstanding training requirements. This duty is performed about 20% of the time
• Works with the Director of Training to support and accomplish departmental goals and initiatives, ensuring training activities and responsibilities align with corporate objectives, organizational standards, and applicable regulations and statutes. This duty is performed about 10% of the time.
• Maintains a strong working knowledge of applicable banking regulations and ensures training programs and department activities support the implementation and compliance of regulatory requirements. This duty is performed about 10% of the time.
• Maintains regular and reliable attendance, punctuality, and professional appearance. Reads, writes, and communicates clearly and effectively through various forms of correspondence, including in-person conversations, telephone, email, and written communication. Adheres to all company policies and procedures, as well as applicable banking rules, regulations, and laws, including BSA/AML requirements.
• Performs any other related duties as required or assigned.

EDUCATION AND EXPERIENCE REQUIREMENTS

• High school diploma or GED
• 6 months to 1 year of related experience and/or training with clerical experience preferred.
• Regular use of desktop/laptop computer, basic operating systems, and specialized software systems.
• Advanced experience with PowerPoint; basic experience with alphanumeric data entry, Excel, and Word Processing
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

LICENSE REQUIREMENTS

• Valid driver’s license and/or the ability to travel to other Great Southern Bank locations as needed is required.

PHYSICAL REQUIREMENTS

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

• Semi-repetitive and low physical activities.
• Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
• Frequently required to talk or hear; regularly required to sit, use hands to handle or feel, reach with hands and arms; and occasionally required to stand, walk, climb or balance, stoop, kneel, crouch, or crawl.
• Occasionally required to lift and/or move up to 25 pounds.

At Great Southern Bank, we are willing to accommodate for those with reasonable requests. If you need assistance at any point during the application process (completing applications, interview prep, etc…), please contact Human Resources at 417-895-4509. Great Southern Bank is proud to be an Equal Opportunity Employer, treating all candidates and employees equitably without regard to race, color, sex, religion, national origin, ancestry, age, disability, protected veteran status, gender identity, sexual orientation, pregnancy, or any other basis prohibited by law.

Flexible Monday - Friday: 8:00 AM - 5:00 PM Total Hours: 20 - 25 6125