Jobs in the United States

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Added just now
Project Administator
Federation of Appalachian Housing Enterprises Inc
United States
Monitor and carry project timelines, milestones, key performance indicators, and organizational priorities, providing regular status updates and progress tracking, as assigned.
Added just now
Farm Animal Sales Representative (Fixed Duration Employment)
Elanco US Inc.
United States
Customer-centric and socially aware of key stakeholders
Added 1 min ago
CO
Administrative Specialist Working Title Communications Specialist (Temp)
City of Camarillo
Camarillo, CA
- $31.99 to $47.99 USD / hour
…strong communication and collaboration skills. They will play a key role in supporting the City Manager’s Office, specifically the Community Relations Division, by managing social media…
Added 1 min ago
MO
Full Time Key Carrier/Coordinator
Marshalls of MA
Hampton, VA
- $15.5 to $16 USD / hour
- Full-time
Key Carriers must have open availability, including nights and weekends
Added 1 min ago
CO
Engineering Aide - Intern
City of Lincoln/Lancaster County
Lincoln, NE
- $23.48 to $30.08 USD / hour
Valid Nebraska driver's license required
Added 2 mins ago
Leadership Development Specialist
Fusion HCR
Las Vegas, NV
Added 2 mins ago
O
Graduate Aesthetic RN, NP or PA (Full-Time)
OrangeTwist
Reno, NV
- Full-time
Added 2 mins ago
Sales Associate-eCommerce/Phone
AutoNation
Golden, CO
…experience while providing an exceptional customer experience is…
Added 2 mins ago
Sr Director, Provider Data Management & Credentialing
E2E Alignment Healthcare USA, LLC
Remote, United States
Develop and monitor key performance indicators (KPIs), service level agreements (SLAs), and quality metrics related to provider data operations.
Added 2 mins ago
Accountant, Senior
Washington County, Oregon
Hillsboro, OR
Added 2 mins ago
Sr. BIM Specialist (Starbase)
SpaceX
Starbase, TX · Brownsville, TX
…multi-disciplinary projects. This position will serve as a key technical resource on both buildings and the systems within them that support Starship production. You will work with a team…
Added 3 mins ago
Global Pricing Director - Advanced Diagnostics- San Diego CA
Waters Corporation
San Diego, CA
Added 3 mins ago
GE
PM&R Doctor
Gotham Enterprises Ltd
Summerlin, NV
- $600,000 USD / year
Added 3 mins ago
GE
PM&R Doctor
Gotham Enterprises Ltd
Spring Valley, NV
- $600,000 USD / year
Added 3 mins ago
PM&R Doctor
Gotham Enterprises Ltd
Sunrise Manor, NV
Added 3 mins ago
GE
PM&R Doctor
Gotham Enterprises Ltd
North Las Vegas, NV
- $600,000 USD / year
Added 3 mins ago
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PM&R Doctor
Gotham Enterprises Ltd
Las Vegas, NV
- $600,000 USD / year
Added 3 mins ago
Engineer sr - Corporate and Manufacturing Networking – Global Technology
Starbucks Coffee Company
Seattle
Added 3 mins ago
Global responsibility lead
Starbucks Coffee Company
Seattle
As a lead on the Community & Social Impact team within Global Communications & Corporate Affairs, you will lead key programs that engage partners (employees) and deliver meaningful…
Added 3 mins ago
District manager, Wayne County, SW. Detroit, MI.
Starbucks Coffee Company
Detroit
Serve as a resource: provide expertise on key customer issues, team staffing and management, store operations and company policies and procedures.
Added 3 mins ago
TJ
Chiropractor - Full Time
The Joint Chiropractic
Kalamazoo, MI
- Full-time
Added 3 mins ago
Senior maintenance coordinator, 1st shift
Starbucks Coffee Company
York
Help manage vendor performance against key performance indicators, ensuring on-time deliveries and adherence to all requested specifications.
Added 3 mins ago
EHS supervisor, 2nd shift
Starbucks Coffee Company
York
…Demonstrate and understand safety as our core value and follow the key essentials to safety as set forth by our safety resolution; reinforce and coach others to do the…
Added 3 mins ago
Journeyman Concrete
DPR GP
Dallas, TX
Added 4 mins ago
Director, Marketing
Yoga Alliance
Remote, United States
…strategies to ensure the successful promotion and delivery of key programs, products, and services. This role is responsible for translating organizational priorities into compelling,…

Great Plains Communications LLC

Customer Response Representative

Sunman, IN, United States

Apply on gpcom.wd501.myworkdayjobs.com About employer

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Connect communities. Create opportunities. Grow your career. At Rightfiber, we're bringing the power of fiber technology to the communities we serve while creating meaningful opportunities for our employees to learn, grow, and make an impact. Join a team that's committed to innovation, exceptional service, and building stronger connections for customers, communities, and each other.

CUSTOMER RESPONSE REPRESENTATIVE

About the Role This position will process customer service and/or trouble requests, answer billing questions, process payments, and document customer interactions, using knowledge of NISC software system. Promotes and sells products and services on customer contacts. Maintains strong knowledge of all products and services offered by GPC. Communicates confidently with customers. Performs non-pay disconnect process and understands and supports specialized customer service functions, including EDE, NTAP, CLEC, LNP, After Hours, and ETI. Supports Customer Response Center expectations, policies, and guidelines.

What You'll Do · Communicates with customers on the telephone, electronically, or face-to-face, using excellent customer relations skills. · Obtains complete service order information from customer inputting directly into computer software system. · Audits twice daily for pending service orders to expedite their completion. · Verifies data is correct before closing service order, using strong proofing skills. · Investigates possible indebtedness as needed. · Inputs all customer inquiries, complaints, and comments into contact tracking. · Utilizes C&C codes with a minimum of 99% accuracy. · Explains monthly billing statement, including governmental fees and taxes. · Retrieves information from the billing system in a timely manner. · Retrieves archived customer data from Inter-Active XL in a timely manner. · Thoroughly explains pro-rated charges or credits. · Processes all customer payment types following all requirements. · Issues credit through A/R adjustment screen. · Manually calculates fractional charges or credits as needed. · Establishes payment arrangement as agreed upon by customer. · Communicates and supports assessed late fee. · Process unbillable toll within 24 hours of receipt · Assists customers with E-Bill sign up steps. · Communicates in a positive and proactive manner. · Other duties as assigned by supervisor.

What You'll Bring Preferred Qualifications · Business communication skills – both verbal and written · Customer relations skills · Strong sales skills (Inbound & Outbound) · Strong computer skills – Microsoft Word, Microsoft Excel, Microsoft Outlook · Ability to create business letters · 10-key calculator skills · Attention to detail · Ability to handle multiple job functions daily · Ability to up-sell/cross-sell daily · 3 years customer service experience · 2-3 years customer sales experience

Why Rightfiber? We believe our people are the foundation of our success. That's why we're committed to providing an environment where employees can build rewarding careers while making a meaningful impact.

What You'll Find Here · Competitive pay and comprehensive benefits · Professional development and career growth opportunities · A collaborative, supportive team environment · Meaningful work that impacts customers and communities · A culture built on accountability, innovation, service, and respect · Opportunities to work with talented colleagues across a growing organization

READY TO BUILD WHAT'S NEXT? Apply today and become part of a team that's connecting communities, creating opportunities, and shaping the future.

Stronger Together. Right for What's Next.

www.rightfiber.com

Apply on gpcom.wd501.myworkdayjobs.com About employer

More about this job

Skills

Customer service
Process payments
Gel permeation chromatography
Customer relations
Organise information
Communication skills
Sales
Computer skills
Microsoft Word
Microsoft Excel
Microsoft Outlook
Attention to detail

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Work requirements

Jobs in the United States