Dunkin Donuts Attendant

2501 Great Wolf Dr, Mason OH 45040, United States

Pay:

$14.50

+ tips

In addition to base pay, Pack Members in this role may receive tips from guests. Tips vary by shift and location and are not guaranteed. [Recent averages reported for this position have ranged from $2-$4 per hour.]

At Great Wolf, the Food and Beverage Attendant is responsible for positive guest interactions while taking orders, serving, and handling transactions in a friendly and efficient manner at various quick service restaurants and food outlets throughout the lodge!

Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years.

Join our Pack:

*Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

*Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives

*Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training

*Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

*Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits:

*Medical, Dental, and Vision insurance

*Health savings account

*Telehealth resources

*Life insurance

*401K with employer match

*Paid vacation time off

*Paid parental leave

Essential Duties & Responsibilities

*Communicates with guests to take food and beverage orders

*Prepares customer food and beverage orders

*Provides outstanding customer service and engage in suggestive selling

*Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs

*Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing

*Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting

*Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service

*Ensures the daily operation of the retail outlet adheres to operating procedure guidelines

*Assists in other food outlets as needed

Basic Qualifications & Skills

*Some High School education or equivalent

*Flexibility regarding scheduling based on business demands

*Experience utilizing basic math skills with ability to add, subtract multiply and divide

*Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures

*Successful completion of a criminal background and drug screen.

Desired Qualifications & Traits

*Previous experience demonstrating strong customer service

*Prior experience utilizing restaurant equipment and sanitation standards

*Ability to multi-task and prioritize a variety of tasks with minimal direction

*Previous experience with cash transactions and Point of Sale systems

*Proven teamwork skills

Physical Requirements

*Ability to lift up to 20 lbs.

*Able to sit and/or stand for long periods of time

Pay Rate: $ /hr

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