Archived listing. The details below describe a past opening.
Overview
THE ROLE
At Great Dane, we rely on makers and we’re calling on them to join our expanding team, the time has never been better to Embrace Your Great and work in an environment with the highest safety standards in the industry.
The Position: The Inside Sales Specialist role is integral to the success of the Truck Body Sales Team. You will provide key support in managing client accounts, handling pricing inquiries, processing orders, and ensuring smooth coordination between internal teams and external customers. This role is ideal for someone who thrives on providing exceptional service, supporting pricing strategies, and enhancing operational efficiency.
Responsibilities
WHAT YOU’LL DO
- Sales Support: Assist the sales teams, especially with truck body sales support, by responding to customer inquiries, managing orders, and helping maintain customer account records.
- Pricing Support: Work closely with sales teams to develop and provide accurate price quotes to customers, ensuring alignment with pricing strategies and margins. Assist in managing pricing adjustments and communicating any changes or promotions to the sales team and customers.
- Order Management: Assist with processing orders, track shipments, and coordinate with internal departments to ensure timely delivery and order accuracy.
- CRM Management: Maintain and update customer information and sales activities in the CRM system to ensure data accuracy and availability for sales reporting.
- Sales Reporting & Analysis: Prepare regular sales and pricing reports, analyze trends, and support forecasting efforts to assist the sales teams in meeting targets.
- Cross-Department Collaboration: Work closely with the production, operations, and marketing teams to ensure seamless communication and address any issues that may impact customer orders or satisfaction.
- Inventory Monitoring: Keep track of inventory levels and communicate availability to customers and the sales team to avoid delays or issues.
- Customer Service: Provide post-sale support, including handling inquiries, resolving issues, and ensuring customer satisfaction.
- Other duties as assigned.
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Qualifications
YOUR SKILLS AND ABILITIES (REQUIRED QUALIFICATIONS)
- Education: Bachelor’s degree with concentration in business preferred
- Experience: 2+ years of experience in sales support, pricing support, or customer service, ideally in a manufacturing or B2B environment.
- Strong attention to detail, particularly in managing pricing data and generating accurate quotes.
- Excellent organizational skills, with the ability to manage multiple tasks and priorities simultaneously.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM systems; experience with pricing tools is a plus.
- Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Knowledge of the truck body or transportation industry is a plus but not required.
PHYSICAL/MENTAL REQUIREMENTS
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close and distance vision.
- Work environment: The noise level in the work environment is usually minimal to moderate.
ABOUT GREAT DANE
With a history dating back to 1900, Great Dane has established itself as a transportation solutions leader of today – delivering innovative products and exceptional services that help our customers and employees succeed. We not only engineer durable and high-quality trailers and truck bodies; we foster relationships that last a lifetime.
WHY WORK FOR US?
Great Dane is a leading manufacturer of dry-freight vans, refrigerated trailers, and flatbeds with 10 manufacturing facilities and 20 service centers throughout the United States. With a legacy like ours comes a dedication to the hard-working individuals that make Great Dane what it is today. Our jobs are waiting to be filled by driven, challenge-focused & enthusiastic people like you.
Our culture is comprised of “Champions” and offers a rewarding workplace rooted in core values of safety, leadership, integrity, quality, and passion. Every employee has opportunities to learn, to grow, to succeed and to be engaged in a collaborative environment.
BENEFITS OVERVIEW
- Competitive compensation
- Benefits, including but not limited to dental, vision, and medical with employer contributions
- Retirement programs, including a Pension Plan and 401(k) Plan with employer match
- Tuition Reimbursement
- Paid holidays and vacation
- And more!
Great Dane is an Equal Opportunity Employer
