Automotive Assistant Manager
- Alpharetta, GA, United States
$35,000 to $45,000 USD / year
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Job details
- Pay
- $35,000 to $45,000 USD / year
- Posting language
- English
- Posted
Original job description
Benefits:
- Bonus based on performance
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Paid time off
- Relocation bonus
- Training & development
Overview
The Lube Center Assistant Manager supports the Lube Center Manager in overseeing daily operations, supervising team members, and delivering fast, professional, high-quality automotive service. This role is ideal for a dependable leader with automotive service knowledge, strong customer service skills, and the ability to keep a busy service center running efficiently.
Key Responsibilities
· Assist with day-to-day lube center operations to ensure smooth workflow, efficient service, and a positive customer experience. · Supervise, support, and motivate a team of 4–5 lube technicians in a fast-paced service environment. · Oversee oil changes, vehicle inspections, fluid services, and related maintenance to ensure work is completed properly and efficiently. · Train and guide new employees on automotive service procedures, safety standards, and customer service expectations. · Promote a team-oriented, safety-conscious work environment and help ensure safety protocols are followed. · Provide excellent customer service by answering questions, explaining services and pricing, and resolving concerns promptly. · Monitor inventory of parts, fluids, and supplies and communicate replenishment needs as appropriate. · Assist with staff scheduling and workflow management to keep vehicles moving through the service process quickly and accurately. · Maintain a clean, organized, and professional service center. · Work closely with the Lube Center Manager to support operational goals, financial performance, and customer satisfaction.
Qualifications
· Leadership or supervisory experience preferred. · Automotive service knowledge, including oil changes, inspections, and fluid replacement. · Strong customer service, communication, and problem-solving skills. · Ability to work effectively in a fast-paced, team-oriented environment. · Dependable, organized, and committed to maintaining high service and safety standards. Working Conditions
Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.
More about this job
Skills
- Customer service
- Workflow
- Customer experience
- Inspection
- Scheduling
- Leadership
- Communication skills
- Problem solving