Jobs in the United States

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Added 2 mins ago
P
Key Account Director RD
Pfizer
Phoenix, AZ
- $176,600 to $294,300 USD / year
…cross-functional Pfizer specialists to ensure appropriate level of support for an Account. Additional responsibilities include segmenting and prioritizing Accounts as well as identifying…
Added 3 mins ago
Design Project Lead, Data Center Design and Construction
Meta
Phoenix, AZ
Meta is seeking a Design Project Lead experienced in the design and construction of Critical Facilities to become part of our Data Center Design Engineering organization. Our data centers…
Added 3 mins ago
Manager, Regulatory Compliance
Otsuka America Pharmaceutical Inc.
Phoenix, AZ
…GSOP office to schedule KOM, manage timelines, follow up and support GRA key stakeholders with document revisions, maintain knowledge and access to GSOP systems (i.e., Veeva Vault,…
Added 3 mins ago
Regional Office Coordinator Job Details | Black & Veatch Family of Companies
Black & Veatch
Phoenix, AZ
To provide project and administrative support for a typically smaller office, under general supervision. Responsible for a wide variety of duties and tasks to ensure smooth daily office…
Added 4 mins ago
CS
Construction Safety Professional | Owner’s Representative
Contract Safety Professionals
Clay, NY
- $50 to $70 USD / hour
Don't Miss Your Chance to Work on the Largest Semiconductor Project on the East Coast.
Added 8 mins ago
Senior Representative - Gas Connections
National Grid
South Yarmouth, MA
…and set expectations. Work Closely with Field Operations , support Project Coordinators and Representatives on field based requests, monitor work…
Added 13 mins ago
FMS Program Manager/Scheduler, Journeyma
DCS Corporation
Bedford, MA
Must have experience with Microsoft Project for scheduling (IMS work)
Added 15 mins ago
Graphics Tech II
Graphic Packaging International, LLC
NH
Processing of internal graphic project tasks and requests as necessary
Added 15 mins ago
Manager, Regulatory Compliance
Otsuka America Pharmaceutical Inc.
Concord, NH
…GSOP office to schedule KOM, manage timelines, follow up and support GRA key stakeholders with document revisions, maintain knowledge and access to GSOP systems (i.e., Veeva Vault,…
Added 15 mins ago
Design Project Lead, Data Center Design and Construction
Meta
Concord, NH
Meta is seeking a Design Project Lead experienced in the design and construction of Critical Facilities to become part of our Data Center Design Engineering organization. Our data centers…
Added 24 mins ago
BC
Assessment Support Manager
Butte County
Oroville, CA
- $29.32 to $39.28 USD / hour
…Assessor’s Office; provides highly complex and responsible support to assigned management in areas of expertise; and performs related duties as…
Added 25 mins ago
Manager Facilities Strategy 3
Northrop Grumman
Baltimore, MD
This individual will create and manage the facility strategy, provide strategic oversight and direction to project managers outside of the Baltimore region, and act as a senior facilities…
Added 41 mins ago
Group Creative Director
Jobgether
Remote, United States
Act as a senior creative representative for enterprise customers, building strong relationships, maintaining trust, and ensuring consistently high-quality creative experiences.
Added 43 mins ago
Data Center Technician III, Deployment Support
Google
Kansas City, MO
+ Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required
Added 1 hour ago
KJ
Intern Technology Assistant
Kuna Joint School District 3
Kuna, ID
- $15.3 USD / hour
…technology. Exact duties and responsibilities will vary with each project the Technology Team accomplishes. This is a temporary summer…
Added 1 hour ago
PA Media Operations Assessment Specialist
Alaka'ina Foundation Family of Companies
Camp Smith, HI
Attend, as a PA representative, INDOPACOM's B2C2WG organizational construct meetings, which occur daily, and support emergent odd shift hours requirements when the Public Affairs Office…
Added 1 hour ago
G
Industrial Flooring Sales
GPAC
Dallas, TX
- $80,000 to $120,000 USD / year
An established commercial and industrial flooring contractor seeks an experienced Industrial Flooring Sales Representative to support expansion across the DFW market.
Added 1 hour ago
Community Organizer
Student Senate for California Community Colleges
Remote, United States
Develop and implement strategic student outreach and recruitment efforts to build a diverse and representative membership that reflects the communities most impacted by the educational…
Added 1 hour ago
WI
Engineer II, PON
WOW! Internet, Cable, and Phone
Denver, CO
- $90,000 USD / year
…platform, partner across teams, and help establish standards that support our growing…
Added 2 hours ago
DI
PROGRAM ANALYST (INTERNATIONAL CASE COORDINATOR)
Defense Information Systems Agency
Fort Meade, MD
- $143,913 to $187,093 USD / year
…of the FMS sales process. | Serve as a Contracting Officer's Representative (COR) for FMS related contracts. | Prepares reports, position papers, and related documents in support of DISA…
Added 2 hours ago
UA
Engineering Technician (Civil)
U.S. Army Corps of Engineers
New Orleans, LA
- $40,736 to $80,243 USD / year
…extensions, for Contracting Officer or Contracting Officerâs Representative action. | Prepares technical correspondence recommending approval, conditional approval, return for correction,…
Added 2 hours ago
Sales Representative | Roofing & Exteriors
Bartlett Roofing
Spokane Valley, WA
Keep homeowners informed, manage follow-ups, and help move each project forward.
Added 2 hours ago
Commercial Roofing Service Sales
TeamCraft Roofing
Houston, TX
…essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability…
Added 2 hours ago
Specialist, IT Support CFC/CC
MSC Industrial Supply Co.
Fernley, NV
Provide 24x7 on-call support for planned/unplanned systems support and/or project support for all CFC / Call Center activities along with CSC projects
Added 2 hours ago
Senior Mine Engineer
Hycroft Resources & Development, Inc.
Winnemucca, NV

GRAY, Inc

Service Desk Engineer

Lexington, KY, United States

Apply on careers-gray.icims.com About employer

Applications open in a new tab.

Job details

Apply by: Nov 11, 2027
Experience: Typically 1-5+ years of progressive service desk, desktop support, systems support, or related experience.
Posting language: English
Posted: Nov 11, 2026

Original job description

Overview

Gray Inc. is looking to add a Service Desk Engineer to support the Technology Services team in our Lexington, KY Office.

Responsibilities

Why Gray?

Gray is a fully integrated design-builder delivering end-to-end solutions across construction, professional services, specialty equipment, and real estate. Since 1960, Gray has grown from a regional contractor to a nationally ranked industry leader, serving top domestic and international companies in the following markets: Manufacturing, Food & Beverage, Data Centers, Advanced Technology, and Distribution.

Our integrated approach allows us to deliver value at every phase of a project - from designing and building state-of-the-art facilities to fabricating custom process equipment and implementing advanced automation.

But what truly defines Gray is our people. Our success is driven by passionate, collaborative team members who take pride in their work, value strong relationships, and are committed to doing the right thing for our customers and one another. At Gray, you’ll find a culture built on teamwork, accountability, and the opportunity to make a meaningful impact.

“Personal growth precedes Gray’s growth.” – Stephen Gray, President & CEO, Gray, Inc.

Who we want…

The new team member is preferred to have a bachelor’s or technical/associate degree in a computer field; or a minimum one year related experience and/or training. Any formal Microsoft, Cisco, Symantec, CompTIA, or other industry certifications a plus. Knowledge of Microsoft Windows 10 OS. Knowledge of Microsoft Office 365 and OneDrive. Knowledge of virtual conferencing solutions, Cisco WebEx preferred. Knowledge of iOS mobile devices. Any knowledge of Audio/Video solutions and setup a plus. Knowledge of current antivirus/ antimalware/ antispyware security software. Experience with imaging software highly desired. The selected candidate will have excellent communication skills. Must be physically present in the Lexington office.

The new team member should be an energetic, self-motivated individual who enjoys a team environment, as well as a passion for collaboration and professional development. If you are a high achiever striving to exceed expectations in a fast-paced innovative company, then Gray is the place for you.

The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

What we expect…

Provides advanced technical support and serves as an escalation point for complex incidents. Administers assigned IT platforms, performs problem analysis, improves support processes, and contributes to automation, projects, and the development of Associate engineers.

Bachelor, associate, or technical degree in a computer-related field preferred, or equivalent education and experience.

Typically 1-5+ years of progressive service desk, desktop support, systems support, or related experience.

Strong troubleshooting knowledge across Windows, Microsoft 365, identity, endpoint management, networking, and collaboration platforms.

Working administrative experience with platforms such as Microsoft Entra ID, Active Directory, Exchange Online, Teams, OneDrive, or endpoint management tools.

Basic scripting or automation capability, preferably PowerShell.

Working knowledge of incident, request, problem, change, and knowledge management practices.

Strong communication, documentation, coordination, and peer coaching skills.

Resolve escalated and complex incidents involving endpoints, applications, identity, access, networking, and collaboration services.
Use logs, administrative consoles, remote support tools, and diagnostic utilities to isolate and resolve technical issues.
Administer assigned enterprise platform functions within delegated permissions and change-control requirements.
Diagnose device deployment, enrollment, patching, encryption, policy, software distribution, and compliance issues.
Troubleshoot complex provisioning, group membership, synchronization, MFA, and authentication issues.
Identify recurring incidents, perform initial root-cause analysis, document workarounds, and coordinate corrective actions.
Develop and maintain approved scripts, automations, ticket workflows, technical procedures, and knowledge articles.
Mentor Associate engineers and provide technical demonstrations and troubleshooting guidance.
Participate in upgrades, migrations, office deployments, application rollouts, testing, change validation, and hypercare.
Coordinate with infrastructure, network, security, application, and vendor teams during priority incidents and projects.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the team member is frequently required to stand, walk, sit, use hands, reach with hands or arms and talk or hear. They may occasionally be required to climb or balance, stoop, kneel, or crouch. Must occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision.

Generally, normal office environments where noise level is moderate and temperature/humidity is controlled. Overtime may be required.

Supervisory Responsibilities

This position has no supervisory responsibilities.

EEO Disclaimer

Gray is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Location : Location US-KY-Lexington

Apply on careers-gray.icims.com About employer

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Jobs in the United States