Description At Gravity Haus, our servers are the heart of the dining experience - connecting our guests and members to our locally inspired cuisine, craft beverages, and community-driven hospitality. As a Server, you’ll provide genuine, elevated service with an approachable, adventure-loving spirit. You’ll ensure every guest feels welcome, cared for, and excited to return - creating powerful moments that reflect the Gravity Haus lifestyle.
Key Responsibilities
- Provide an engaging, elevated level of service while maintaining a friendly and approachable demeanor.
- Demonstrate full menu knowledge - food, cocktails, beer, wine, and non-alcoholic offerings - to make recommendations and enhance the guest experience.
- Anticipate guest needs, handle inquiries or complaints professionally, and ensure every visit ends on a high note.
- Collaborate with the bar, kitchen, and host teams to ensure seamless communication and service flow.
- Accurately input orders, process payments, and maintain balanced transactions using the POS system.
- Maintain table cleanliness, side work, and setup/breakdown standards before, during, and after service.
- Support the team during special events, private dining experiences, and member functions.
- Uphold Gravity Haus standards for sustainability, cleanliness, and hospitality at all times.
- Promote Gravity Haus memberships, experiences, and programming in an authentic, informed way.
- Ensure compliance with all health, safety, and sanitation guidelines.
What We’re Looking For
- Previous serving experience in a high-volume, full-service or upscale casual restaurant required.
- Genuine enthusiasm for hospitality and connecting with guests.
- Excellent communication and multitasking skills with a calm, professional demeanor.
- A proactive, team-first attitude and a willingness to help wherever needed.
- Strong attention to detail and commitment to consistency.
- Current food handler’s permit and alcohol service certification (or ability to obtain upon hire).
- Comfort working nights, weekends, and holidays as business requires.
Physical Requirements
- Ability to stand and work on feet for extended periods.
- Ability to lift and carry up to 30 lbs.
- Ability to bend, reach, and move quickly during service.
About Gravity Haus
Gravity Haus is a community-driven adventure lifestyle brand with hotels, restaurants, and experiences that empower a modern way of travel. We create spaces where locals and travelers connect, refuel, and play - all rooted in the spirit of the outdoors and intentional living. At the heart of everything we do are our core values, which guide our culture, service, and growth:
- Keep Growing
- Bring Others Along
- Create Powerful Moments
- Be “All-In” + Go the Distance
- Make it Better than You Found It
We’re looking for team members who share these values and want to make a meaningful impact in both their work and community.
What We Can Offer You
When you join Gravity Haus, you’re not just taking a job - you’re stepping into a community with benefits, perks, and opportunities to grow. Full-time team members enjoy health insurance, a 401(k) with company match, and an All-In Gravity Haus Membership that includes adventure perks like discounted stays, gear rentals, wellness programming, and more. Part-time team member benefits vary.