Jobs in the United States

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Added 1 min ago
Systems Engineer (Senior) - $132K – $147K
RCT Systems
Chantilly, VA
Maintain documentation for datasets, queries, security artifacts, engineering decisions, and developed software components.
Added 1 min ago
SO
Transportation Technician 3 - Washington State Ferries
State of Washington
Seattle, WA
- $5,781.25 to $7,768.92 USD / month
Engineering Knowledge & Technical Application: Ability to apply engineering and mathematical principles (e.g., algebra, geometry, construction math), ability to understand and use…
Added 1 min ago
Applications Development Engineer - FaST
KLA Corporation
Hillsboro, OR
…looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. The Film and Scatterometry…
Added 3 mins ago
CT
Software Integration Engineer 2
Columbia Technology Partners
Annapolis Junction, MD
- $140,000 to $165,000 USD / year
Columbia Technology Partners is seeking a Software Integration Engineer 2 to support the integration and operation of software within high-performance computing (HPC) environments.
Added 3 mins ago
Data Scientist
CTC Group
Fort Meade, MD
Develop and test software prototypes to evaluate analytical approaches and identify effective solutions
Added 3 mins ago
VI
AI/ML Platform Engineer
Vervic Inc.
Baltimore, MD
- $50 USD / hour
At least five (5) years of experience in software engineering, data engineering, or ML engineering, including at least two (2) years working with production ML systems.
Added 4 mins ago
II
Implementation Engineer - Contract
Intermedia Intelligent Communications
Remote, United States
- $40 to $50 USD / hour
Work with product, backend engineering, security, support, and vendor teams to clarify requirements, resolve technical constraints, and implement integrations with cloud services such as…
Added 5 mins ago
Backend Software Engineer
Sapsol Technologies Inc
Remote, United States
As a Senior Software Engineer, you will design, build, test, deploy and document backend solutions on AWS, including the infrastructure and delivery pipelines that run them. You will…
Added 6 mins ago
Computer Network Defense Analyst
Command Post Technologies, Inc.
Arlington, VA
…Service-Disabled, Veteran-Owned Small Business (SDVOSB), providing engineering services in the areas of Cyber Security, Software Development, Test & Evaluation, and Strategic Planning. CPT…
Added 6 mins ago
Cyber Threat Hunter/Incident Responder
Command Post Technologies, Inc.
Arlington, VA
…Service-Disabled, Veteran-Owned Small Business (SDVOSB), providing engineering services in the areas of Cyber Security, Software Development, Test & Evaluation, and Strategic Planning. CPT…
Added 7 mins ago
Mechanical Design Engineer
USA INDUSTRIES LLC
South Houston, TX
Support the department in maintaining effective engineering change control by preparing and processing appropriate engineering release letters, release drawings, and supporting technical…
Added 7 mins ago
A
Core Shell Project Manager
Actalent
Oklahoma City, OK
- $76 to $96 USD / hour
Utilize construction management software tools to manage documentation, track progress, and communicate project information effectively.
Added 8 mins ago
Graduate Physical Engineer (Utility Substations)
Atwell, LLC
Lakewood, CO
Proficiency with Microsoft Office and familiarity with AutoCAD, AutoCAD Civil 3D, Bluebeam, Mathcad, Visual Lighting, or related engineering software preferred.
Added 8 mins ago
Graduate Electrical Engineer (Utility Substations)
Atwell, LLC
Lakewood, CO
Experience with AutoCAD, Bluebeam, Microsoft Office, or related engineering software preferred.
Added 8 mins ago
AA
Senior Artificial Intelligence Software Engineer
Alaska Airlines
WA-SeaTac
- $117,700 to $176,550 USD / year
Leverage and continuous improvement of the enterprise AI platform, tools, and engineering standards to build scalable, maintainable solutions that enhance developer experience and…
Added 8 mins ago
Rail and Transit Communications Senior Project Engineer
HNTB Corporation
Chelmsford, MA
…and modification of design calculations, technical reports, engineering plans and specifications for assigned projects. This position consults with the project manager to perform research,…
Added 9 mins ago
UG
Lead Software Engineer - Remote
UnitedHealth Group
Eden Prairie, MN
- $112,700 to $193,200 USD / year
As a Lead Software Engineer supporting the Optum Bank Group at Optum Technology, you will lead a distributed engineering team dedicated to developing, modernizing, and enhancing critical…
Added 9 mins ago
Senior CIAM Software Engineer
Zions Bancorporation
UT
The Engineering and Core Services organization is at the heart of innovation at Zions Bancorporation. We continually modernize on many of Zions’ key banking applications and its banking…
Added 9 mins ago
Principal Avionics Hardware Engineer - New Glenn
Blue Origin LLC
Seattle, WA
Coordinate with cross functional team consisting of system, mechanical, software, digital design, reliability engineers throughout the life-cycle.
Added 10 mins ago
GM
Technical Support Technician
Grapevine MSP Technology Services
Bakersfield, CA
- $54,121 to $65,346 USD / year
…more technical ownership without jumping straight into pure engineering…
Added 10 mins ago
GM
Technical Support Technician
Grapevine MSP Technology Services
Visalia, CA
- $54,121 to $65,346 USD / year
…more technical ownership without jumping straight into pure engineering…
Added 11 mins ago
Sr Principal Software Design Quality Engineer - Relocation Assistance Provided
Baxter Healthcare Corporation
Raleigh, NC · Round Lake, IL
The Senior Principal Engineer partners with Software Engineering, Systems Engineering, Product Security, Human Factors, Regulatory Affairs, Medical/Clinical, Manufacturing, Post-Market…
Added 11 mins ago
Intermediate Machine Learning Engineer - Supply Chain Forecast Engine
Publix Super Markets, Inc.
Lakeland, FL
From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level - internships through technical leadership.
Added 12 mins ago
Systems Administrator (Director Support Technician)
D2 Technical Services
Springfield, VA
Resolve IT incidents from cradle to grave, working closely with engineering teams and other ISP Contractor Stakeholders when IT issues require Tier 3 escalation or have dependencies…
Added 14 mins ago
A
Design Engineer
AECOM
New York, NY
- $85,000 to $95,000 USD / year
Uses computer software as a tool for solving basic engineering problems.

Grapevine MSP Technology Services

Technical Support Technician

Bakersfield, CA, United States

$54,121 to $65,346 USD / year

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Job details

Pay: $54,121 to $65,346 USD / year
Posting language: English
Posted: Nov 3, 2026

Original job description

Authorized Technical Support Technician Bakersfield, CA | Full-Time Grapevine MSP is the largest managed IT services provider in California's Central Valley. Since 2009, CEO Joe Gregory and a growing team of 60+ people have helped local businesses run on reliable, secure technology that stays out of the way so they can focus on their work. We deliver proactive support, cybersecurity, cloud services, VoIP, and consulting across a wide range of client environments. As Microsoft Tier 1 Partners, we keep the approach practical: understand the issue, resolve it properly, and leave the client in a stronger position than we found them. The Role This is the next step beyond basic desktop support. You'll handle more complex tickets, dig into issues that Tier 1 escalates, and own problems that require deeper troubleshooting across Windows environments, Active Directory, networking, and common line-of-business applications. You'll still talk to users and document your work, but the expectation is higher: resolve the issue when you can, escalate cleanly when you can't, and start recognizing patterns that keep the same problems from coming back. This role is a good fit if you already have solid hands-on experience and want more technical ownership without jumping straight into pure engineering work. What You'll Be Doing

Troubleshoot and resolve intermediate hardware, software, and connectivity issues that go beyond basic desktop support
Work in Active Directory, Group Policy, and Microsoft 365 to fix access, permissions, and configuration problems
Diagnose network-related issues (DNS, DHCP, connectivity, basic firewall rules) and work with infrastructure teams when needed
Perform root-cause analysis on recurring problems and document both the fix and the underlying cause
Support and guide Tier 1 technicians on escalations while keeping clients informed
Assist with patching, endpoint management, and basic maintenance tasks
Escalate advanced issues to Tier 3 or vendors with clear notes and relevant logs

What We're Looking For

2+ years of IT support experience (MSP experience preferred)
Strong hands-on troubleshooting skills in Windows environments
Practical experience with Active Directory, Group Policy, and Microsoft 365
Solid understanding of networking fundamentals
Ability to prioritize multiple issues and work independently
Clear written and verbal communication with both technical and non-technical people
Comfortable documenting your work thoroughly so others can follow it

Bonus Points

Experience with Azure, endpoint management tools, or common MSP platforms
Relevant certifications (CompTIA Network+, Microsoft, or similar)
Previous experience mentoring or supporting junior technicians

Why This Role You’ll see a broader range of problems than a pure Tier 1 desk and start building the judgment that higher-tier roles require. Training and development plans are available when you’re ready to move further. The team values people who take ownership and communicate clearly, especially when things aren’t straightforward.

Competitive pay 401(k) with 4% company matching Low-cost medical, dental, and vision coverage Paid vacation and sick time Performance bonuses Work-anniversary recognition Equipment and tools provided Covered training courses and Growth and Development Plans with industry-specific training Team events and social events

If you can already fix most everyday problems and you're ready for work that requires more depth and ownership, we'd like to talk.

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More about this job

Skills

Technical support
Troubleshooting
Microsoft Windows
Microsoft Active Directory
Troubleshoot
Microsoft 365
DNS
DHCP
Root cause analysis
Work independently
Communication skills
Microsoft Azure
Network+
Coaching
Training and development

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