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Retail Commission Sales Associate - Fine Jewelry, Bellingham Bellis Fair - Flex
Macy's
Bellingham, WA
Added just now
Seasonal Fulfillment and Receiving Support Associate, Crossgates
Macy's
Albany, NY
…colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience. From receiving and organizing…
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GI
Ecommerce Associate
Goodwill Industries of Southwest Florida
Fort Myers, FL
- From $15 USD / hour
Goodwill Southwest Florida is seeking an Ecommerce Associate to support all areas of the Ecommerce department. This position is responsible for preparing, researching, listing, packaging,…
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Seasonal Retail Support Associate - Shoe Expeditor, Freehold Raceway
Macy's
Freehold, NJ
As a Shoe Expeditor, you will play a crucial role in ensuring smooth operations within our Women’s Shoe department. Your primary responsibilities will be to quickly locate and deliver…
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Retail Sales Associate, Wellington Green - Full Time
Macy's
Wellington, FL
- Full-time
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
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GI
Retail Sales Associate
Goodwill Industries of Southwest Florida
Bonita Springs, FL
- From $16 USD / hour
Goodwill Southwest Florida is seeking a Retail Sales Associate to provide friendly, fast, accurate, and safe customer service while supporting daily store operations. This position assists…
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M
Retail Sales Associate, Grapevine Mills - Full Time
Macy's
Grapevine, TX
- Full-time
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
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Seasonal Retail At Your Service Associate, Spotsylvania Town Center
Macy's
Fredericksburg, VA
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At Your Service Center Associate, Twelve Oaks - Full Time
Macy's
Novi, MI
- Full-time
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Retail Merchandising Support Associate, Oak Brook Center - Full Time
Macy's
Oak Brook, IL
- Full-time
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Retail Sales Associate - Womens Shoes, River Oaks Center - Full Time
Macy's
Calumet City, IL
- Full-time
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
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M
Retail Sales Associate, Fairlane Town Center - Part Time
Macy's
Dearborn, MI
- Part-time
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
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Retail Sales Associate, Medford Rogue Valley - Full Time
Macy's
Medford, OR
- Full-time
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
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Retail Receiving Support Associate, Chandler Fashion Center - Full Time
Macy's
Chandler, AZ
- Full-time
As a Receiving Colleague, also known as a Back of House colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth…
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Seasonal Administrative Support Team Associate, Herald Square
Macy's
New York, NY · NY
…store running smoothly behind the scenes. You’ll support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, and…
Added 1 min ago
Seasonal Fulfillment and Receiving Support Associate, Santa Maria Town Center
Macy's
Santa Maria, CA
…colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience. From receiving and organizing…
Added 1 min ago
Seasonal Fulfillment and Receiving Support Associate, Staten Island
Macy's
Staten Island, NY
…colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience. From receiving and organizing…
Added 1 min ago
M
Retail Merchandising Associate - Polo, Green Acres - Full Time
Macy's
Valley Stream, NY
- Full-time
The Merchandising Associate, also known as a Vendor Paid Merchandiser, drives sales and execution of strategic merchandising initiatives within the store. By suggesting vendor products and…
Added 1 min ago
Seasonal Fulfillment and Receiving Support Associate, Countryside
Macy's
Clearwater, FL
…colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience. From receiving and organizing…
Added 1 min ago
M
Retail Customer Experience Associate, Boise Towne Square - Full Time
Macy's
Boise, ID
- Full-time
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
Added 1 min ago
Seasonal Retail At Your Service Associate, Anderson Town Center
Macy's
Cincinnati, OH
Added 1 min ago
Seasonal Retail Sales and Recovery Associate, North Star Mall
Macy's
San Antonio, TX
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
Added 1 min ago
M
Retail Merchandising Support Associate, Glenbrook Square Mall - Part Time
Macy's
Fort Wayne, IN
- Part-time
Added 1 min ago
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Retail Support Associate - Shoe Expeditor, Burbank Town Center - Full Time
Macy's
Burbank, CA
- Full-time
As a Shoe Expeditor, you will play a crucial role in ensuring smooth operations within our Women’s Shoe department. Your primary responsibilities will be to quickly locate and deliver…
Added 1 min ago
Seasonal Retail Commission Sales Associate - Fine Jewelry, Moreno Valley
Macy's
Moreno Valley, CA

Grant Thornton

Associate Director, Strategy & Operations

Kansas City, MO, United States

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Job details

Experience: + 8-12+ years of progressively responsible experience in management consulting, corporate strategy, business operations, transformation, finance, or a comparable environment.
Posting language: English

Original job description

Summary

Grant Thornton is seeking an Associate Director, Strategy & Operations to join the team. Approved office locations can be found below.

Position Summary:

The Associate Director, Strategy & Operations is a senior member of the Office of the COO responsible for independently leading strategic priorities, business performance initiatives, and cross-functional execution across the firm and the Americas member firms. Reporting to the Head of Strategy & Operations, this role converts senior leadership priorities into decisions, executable plans, and measurable results.

The Associate Director operates with substantial autonomy and serves as a day-to-day thought partner to senior executives. The individual will structure ambiguous business problems, develop fact-based points of view, identify implications and tradeoffs, and recommend actions. Success requires the ability to move fluidly from analysis to insight to management discussion, and from leadership decision to sustained execution.

The role requires strong business judgment, professional services acumen, executive presence, and the ability to influence across service lines, corporate functions, geographies, and member firms without relying on formal authority.

Role emphasis: independent problem ownership, executive advisory, insight generation, cross-functional influence, and end-to-end accountability.

Key Responsibilities & Essential Functions:

Strategy & Enterprise Priorities

+ Independently lead strategic and operational initiatives sponsored by the Office of the COO, from problem definition and workplan design through recommendation, decision, implementation, and benefits realization.

+ Structure complex and ambiguous business questions, develop hypotheses, establish the analytical approach, and determine the information and stakeholder input required to reach a sound conclusion.

+ Develop strategic options, business cases, and decision frameworks that clearly articulate business implications, tradeoffs, risks, and recommended courses of action.

+ Translate enterprise priorities into executable plans with clear outcomes, ownership, milestones, dependencies, performance measures, and governance.

+ Anticipate execution barriers and emerging issues; resolve them directly where possible and bring forward focused decisions when executive intervention is required.

Business Performance & Management Insight

+ Own the analysis and interpretation of business and operational performance, moving beyond reporting results to identify underlying drivers, emerging trends, performance gaps, risks, and opportunities.

+ Translate quantitative and qualitative analysis into management insights, implications, and recommended actions.

+ Shape and drive leadership operating reviews by identifying the critical questions requiring management attention, developing an objective fact base and point of view, and enabling focused executive discussion and decision-making.

+ Develop executive-ready performance narratives that connect financial and operational results, key performance indicators, strategic priorities, and organizational execution.

+ Partner with business and functional leaders to diagnose performance issues, evaluate potential interventions, and establish accountability for follow-through.

+ Establish mechanisms to monitor strategic priorities, leadership commitments, and outcomes; identify where execution is diverging from intent and recommend corrective action.

Executive Advisory & Communications

+ Serve as a trusted day-to-day thought partner to senior leaders on strategic, operational, and organizational priorities.

+ Prepare and deliver concise executive briefings, recommendations, presentations, and decision-support materials with a clear point of view tailored to the audience and decision at hand.

+ Lead and facilitate executive and cross-functional discussions, surface implications, reconcile competing perspectives, and drive groups toward decisions and accountable next steps.

+ Communicate complex or sensitive issues with clarity, discretion, and sound judgment, including when the analysis challenges established assumptions or priorities.

+ Represent the Office of the COO in senior-level working sessions and independently advance matters on its behalf within agreed decision rights.

Americas Member Firm Leadership Support

+ Act as a strategic liaison and thought partner to Americas member firm leaders on priorities requiring Office of the COO engagement.

+ Diagnose operational challenges, develop recommendations, and mobilize the appropriate stakeholders and resources to drive resolution.

+ Lead the implementation of regional and global priorities across member firms, adapting execution approaches to local circumstances while maintaining strategic intent and expected outcomes.

+ Identify patterns, leading practices, and transferable insights across member firms and convert them into recommendations for broader organizational action.

+ Build trusted relationships across geographies and influence timely decisions and execution without direct authority.

Organizational Effectiveness & Governance

+ Lead or advise on organizational design, governance, operating model, decision-rights, and ways-of-working initiatives.

+ Assess whether current structures, processes, forums, and accountabilities enable effective decision-making and execution; recommend and implement practical improvements.

+ Design scalable management mechanisms that strengthen prioritization, transparency, decision velocity, accountability, and organizational alignment.

+ Clarify roles, responsibilities, decision rights, and escalation paths across complex cross-functional initiatives.

+ Facilitate working sessions that convert differing stakeholder perspectives into aligned decisions and implementable solutions.

Initiative Leadership & Execution

+ Lead multiple high-priority workstreams simultaneously, maintaining executive-quality standards while balancing pace, rigor, and practical delivery.

+ Establish the operating cadence for complex initiatives, including governance, stakeholder engagement, risk management, decision tracking, and performance reporting.

+ Drive accountability across workstream owners, address stalled execution, and ensure leadership decisions translate into measurable action.

+ Coach project contributors and provide direction on problem solving, analysis, executive communication, and delivery quality, whether or not they report directly to the role.

+ Other duties as assigned.

Required Qualifications

+ 8-12+ years of progressively responsible experience in management consulting, corporate strategy, business operations, transformation, finance, or a comparable environment.

+ Demonstrated experience independently leading complex, cross-functional strategic or operational initiatives from problem definition through implementation.

+ Demonstrated ability to convert complex analysis into business insight, management implications, and actionable recommendations.

+ Experience regularly engaging and influencing senior executives, including facilitating discussio...

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