Support Professional, STEM

Support Professional, STEM Department: STEM Location: Grand Rapids, MI The Support Professional for the School of Science, Technology, Engineering, and Mathematics (STEM) provides direct assistance to the Associate Dean and supports the GRCC institutional processes associated with the School of STEM. Requisition ID: 1213 Position Number: 00001624 Employee Group: APSS Schedule: 40 hours/52 weeks Compensation: Level A $22.00 Hourly Benefits: Full-time Reports to: Associate Dean of School of STEM Posting Opens: 10/14/2026 Posting Closes: 10/28/2026 ESSENTIAL FUNCTIONS - Provide high-level administrative support to the Associate Dean of the School of STEM. - Maintain discretion when dealing with sensitive and/or confidential information. Maintain accurate records, files, and office activities in strict confidence. - Operate an efficient office and serve as a personal and highly professional representative for the College, Associate Dean, and School of STEM. - Perform general office duties by establishing and maintaining a variety of electronic and paper files that are general and confidential; accurately update or assist with development in writing general correspondence; scheduling meetings; answering the telephone; and sorting and disseminating mail. - Serve as first point of contact for Associate Dean's scheduling needs and liaison with other college and community offices; maintain appointment calendar, work schedules, and critical timelines. - Perform general duties regarding schedule and section management; manage section offerings; update PeopleSoft to assign courses for full-time faculty and facilitate overload selection; coordinate assignment of courses for adjunct faculty. - Facilitate the hiring process of full-time faculty by creating and coordinating meetings, coordinate adjunct hiring by providing paperwork and checking references as well as communicating needs of Human Resources department. - Enable the Faculty Performance Evaluation of full-time faculty by coordinating creation of tenure and rank committees; establish appointments for observations of full-time faculty and adjuncts. - Accurately update or assist with development of various departmental, internal, or public documents. - Compile data from a variety of sources and create accurate summary reports as requested or required. Independently prepare recurring reports and take appropriate action. - Proficient Internet navigation skills to upload and download forms and reports - Assist in development, researching, and implementing special projects. - Accurately update or assist with development of various internal and public documents. - Exhibit a working knowledge of college departments and services available for students, staff, faculty, and the community. Greet visitors, students, members of the College, and the public and respond appropriately to requests made in person or via telephone or email from individuals regarding the College, projects, events, etc. - Design and prepare a variety of letters, memos, forms, and reports as requested by the Associate Dean of STEM - Performs other related duties as assigned JOB SPECIFICATIONS Educational Credentials - Associate's degree or comparable combination of relevant education and experience Work Experience - Minimum of five (5) years of administrative assisting or equivalent experience - Highly proficient computer skills in CWIS, Microsoft Office (MS Word, Excel, Access, PowerPoint), and web-editing skills - Must be proficient in verbal, written, and interpersonal communication skills to work effectively with people of diverse ages, ethnic, sexual, and socio-economic backgrounds. - Project a professional image including punctuality and a good attendance record