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Management Analyst
Veterans Affairs, Veterans Health Administration
Dallas, TX
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Transaction Manager
Pacific Program Management
Dallas, TX
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Proposal Strategist
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Dallas, TX
…us, and equally for the people who make that possible every…
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Armed Officer Reception Clearance Required
Allied Universal
Houston, TX
- $18.84 USD / hour
Have 1+ years of law enforcement experience or 2+ years of security-related supervisor/manager experience.
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TDCJ - Parole Officer III - District Unit Supervis
Texas Department of Criminal Justice - SET
Houston, TX
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Personal Banking Associate I
Fifth Third Bank, N.A.
Houston, TX
…Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the…
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Clinical Trial Manager - Cell & Gene Therapy
Houston Methodist
Houston, TX
At Houston Methodist, the Manager Clinical Trials position is responsible for managing complex research projects that may involve single or multiple sites and/or research teams conducting…
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Senior Program Manager & Key Client Lead, Data Centers
Ramboll Americas Engineering Solutions, Inc.
Houston, TX
- $150,000 to $225,000 USD / year
As Senior Program Manager & Key Client Lead, Data Centers, you will own the integrated relationship, technical direction, and delivery agenda for a priority data center client in North…
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Watersheds & Stormwater Subdiscipline Leader Job Details | Black & Veatch Family of Companies
Black & Veatch
Houston, TX · Dallas, TX
At Black & Veatch, you’ll be part of work that matters - designing, creating, and building the infrastructure communities rely on every day, from concept through execution.
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Laboratory Production Supervisor
Teledyne Brown Engineering, Inc.
Knoxville, TN
Ensure End-of-Day Safety/Security procedures are performed.
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Registered Nurse Surgery Center Per Diem
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Senior Substation Project Manager Job Details | Black & Veatch Family of Companies
Black & Veatch
Houston, TX
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Tenant Services Representative
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Houston, TX
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Houston, TX
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The Day Program Manager is responsible to manage the services delivered to a designated program or set of programs, and the operation of programs including organization and implementation…
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Staff Construction Manager - Power, Project Execution
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Project Leader Middletown RI
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Oversee and manage the day-to-day operational aspects of ongoing projects and serve as liaison between Program Manager, Customer, and project team
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Technical Writer (Remote)
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Senior Program Manager, AMZL ORBIT PMO
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Senior Technical Program Manager, Electrical Products and Services, Data Center Engineering
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Sr. Program Manager, WW Benchmarking and Scorecard (GSCE)
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GPAC

Restoration Operations Manager

Renton, WA, United States

$75,000 to $100,000 USD / year

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Job details

Pay: $75,000 to $100,000 USD / year
Apply by: Feb 3, 2027
Experience: 5+ years of restoration industry experience, including 2+ years in a management role leading project managers, supervisors, or crews
Posting language: English
Posted: Nov 5, 2026

Original job description

About the Role

A well-established property restoration company in Renton, Washington is hiring a Restoration Operations Manager to run day-to-day production across water mitigation, fire and smoke, mold, and contents work. You'll lead the project managers, supervisors, crew chiefs, and technicians, keep crews scheduled and jobs profitable, and set the standard on quality, safety, and documentation. If you're a proven restoration leader who knows how to run a 24/7 emergency operation and grow a team, this is a long-term career move.

Key Responsibilities

Lead daily operations for the mitigation and restoration division, including water, fire and smoke, mold, and contents work
Manage, hire, train, and develop project managers, supervisors, crew chiefs, technicians, and production support staff
Oversee crew scheduling, dispatch, and resource allocation for people, vehicles, equipment, and materials in a 24/7 emergency operation
Own job costing, budgets, and gross margin, and track production metrics and KPIs against company goals
Review scopes, Xactimate estimates, and job files for accuracy and compliance before billing
Run quality control through job site inspections, audits, and ride-alongs, and enforce IICRC standards and company SOPs
Ensure compliance with federal OSHA, Pacific Northwest (PNW) state safety and labor regulations, EPA, and carrier and TPA program requirements
Serve as the senior escalation contact for property owners, insurance adjusters, TPAs, and referral partners
Keep fleet, equipment, and inventory maintained, tracked, and ready to deploy
Make sure job records stay complete and current in DASH, MICA, Xactimate, or similar systems
Develop and improve processes to raise productivity, job cycle times, and customer satisfaction
Lead the on-call management rotation for after-hours emergencies

Required Qualifications and Credentials

5+ years of restoration industry experience, including 2+ years in a management role leading project managers, supervisors, or crews
Hands-on knowledge of water mitigation, structural drying, fire and smoke, and mold remediation
Proficiency in Xactimate and restoration job management software (DASH, MICA, or similar), plus Microsoft Office
Proven experience with job costing, budgets, and profitability, and with reading financial reports
Working knowledge of insurance claims, carrier and TPA guidelines, and adjuster communication
Strong leadership, communication, and problem-solving skills
A valid driver's license is required; driving to job sites is an essential function of the role, and the driving record must meet company insurance requirements.
IICRC WRT, ASD, and AMRT preferred (FSRT a plus); reconstruction experience a plus

Why Join

$75,000 to $100,000 per year depending on experience plus performance bonus.
Company vehicle for work use (or mileage reimbursement, depending on location)
Company offered benefits: standard package available.
Paid certifications and training
Growth opportunity: future growth opportunities available.

Keywords: restoration operations manager, operations manager, mitigation operations manager, mitigation manager, production manager, restoration manager, branch manager, general manager, restoration leadership, water mitigation, fire restoration, mold remediation, contents, job costing, gross margin, P&L, KPIs, Xactimate, DASH, MICA, IICRC, WRT, ASD, AMRT, insurance claims, adjusters, TPA, 24/7 emergency services, disaster restoration, property damage

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