Trust OfficerEmployee Benefits | IRA | 401K | ESOP/KSOP
Position SummaryWe are seeking a knowledgeable and relationship-driven Trust Officer to administer and grow a portfolio of fiduciary accounts. This role is responsible for comprehensive client relationship management across Investment Agencies, Custody Accounts, Individual Retirement Accounts (IRAs), Defined Benefit Plans, 401(k) Plans, and Employee Stock Ownership Plans (ESOP/KSOP).
The ideal candidate will bring strong fiduciary expertise, sound judgment, and the ability to serve as a trusted advisor while ensuring compliance with regulatory and governing standards.
Key Responsibilities
Client Relationship Management & Business Development
• Develop, retain, and expand client relationships within assigned portfolio
• Identify opportunities to market additional products and services
• Anticipate client needs and implement solutions aligned with both client and institutional objectives
• Lead client onboarding and oversee ongoing account administration
Fiduciary Administration & Compliance
• Administer accounts in accordance with plan documents, fiduciary standards, bank policies, ERISA, DOL, IRS, and applicable state and federal regulations
• Ensure proper documentation and adherence to IRS guidelines for IRA contributions, transfers, rollovers, distributions, and withdrawals
• Manage 401(k) plan operations including contributions, distributions, and recordkeeping
ESOP Oversight
• Vote ESOP shares in accordance with plan documents
• Exercise discretion in managing ESOP assets, primarily employer stock
• Review and validate annual ESOP stock valuation reports
• Evaluate assumptions and valuation methodologies used by appraisers
• Consult directly with valuation professionals to ensure accuracy and appropriateness
Investment Management
• Apply prudent investment strategies throughout the account lifecycle
• Oversee portfolio models, including fund research, performance monitoring, and fee analysis
• Present fund recommendations and monitoring results to the trust committee
• Demonstrate understanding of diversification, liquidity, and risk/return principles
Professional Communication
• Collaborate effectively with Advisors, CPAs, Attorneys, and internal stakeholders
• Communicate complex fiduciary and technical matters clearly, both verbally and in writing
• Safeguard and properly handle confidential information
Qualifications
• Bachelor’s degree required
• Minimum of 2+ years of fiduciary or related trust experience
• Experience administering ESOP/KSOP, 401(k), IRA, or similar retirement plan accounts
• Professional designations such as CTFA, CEBS, CPA, or JD are a plus
