Personal Lines Account Manager

Personal Lines Account Manager

$65,000 - $70,000

Competitive Compensation

We are seeking a Personal Lines Account Manager to join an established independent insurance agency in Montgomery, Ohio.

This is a great opportunity for a Personal Lines professional who enjoys working directly with clients, building lasting relationships, and helping individuals and families find the right insurance solutions.

The ideal candidate will have approximately three years of Personal Lines experience and a strong foundation in account servicing, policy management, renewals, and remarketing. This role offers the opportunity to work with multiple insurance carriers, support a diverse range of client needs, and continue developing professionally within an established agency.

Responsibilities

• Build and maintain strong, long-term relationships with personal insurance clients.

• Serve as a trusted resource by providing responsive, knowledgeable service.

• Manage day-to-day servicing of assigned accounts, including policy changes, endorsements, billing questions, and coverage inquiries.

• Assist with new business quoting, applications, and policy placement.

• Coordinate renewals and remarketing efforts to help clients maintain appropriate coverage and competitive pricing.

• Review existing policies and identify potential coverage gaps or opportunities to better meet client needs.

• Work directly with insurance carriers and underwriters to obtain quotes, resolve issues, and address client requests.

• Explain coverage options, policy details, and insurance recommendations to clients.

• Maintain accurate client records and organized account documentation.

• Collaborate with producers and internal team members to ensure a smooth client experience.

• Proactively identify opportunities to improve client retention and strengthen existing relationships.

Qualifications

• Approximately 3 years of Personal Lines insurance experience.

• Working knowledge of Personal Lines products, including homeowners, auto, renters, and umbrella coverage.

• Active Property & Casualty insurance license.

• Experience with account servicing, policy changes, renewals, and remarketing.

• Strong communication, organizational, and relationship-management skills.

• Ability to manage multiple client requests and competing priorities.

• Detail-oriented, dependable professional with a strong commitment to customer service.

• Comfortable working in an office environment and collaborating with a team.

What This Opportunity Offers

• Established independent agency with access to multiple insurance carriers.

• Opportunity to work with a variety of Personal Lines products and coverage solutions.

• Supportive team environment with opportunities to continue developing your insurance knowledge.

• Competitive compensation based on experience.

• Comprehensive benefits package.

• Full-time, in-office position in Montgomery, Ohio.

How to Apply

If you’re interested in learning more, please send your resume to ryan.drew@gogpac.com or call 605-607-6598.