Mechanical Service Dispatcher

Service Dispatcher – HVAC

📍Full-Time 💰 $60,000–$85,000 per year

Overview

We are seeking a Service Dispatcher to coordinate HVAC service calls and schedules. Ideal candidates have 1–3 years of dispatch or HVAC experience, strong organizational skills, and excellent communication abilities.

Responsibilities

• Receive and organize service calls, dispatching technicians efficiently

• Maintain daily work schedules for field technicians based on skill and location

• Communicate customer needs to technicians and Service Manager

• Ensure necessary parts and equipment are ordered and available

• Provide logistical support and update customers on service progress

• Review field technician service reports and track parts inventory

Qualifications

• 1–3 years dispatch or related experience

• Understanding of HVAC/refrigeration systems preferred

• Strong communication, organizational, and analytical skills

• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)

• Detail-oriented, decisive, and able to manage multiple tasks

Benefits

• $60,000–$85,000 salary

• Health, dental, and vision insurance

• 401(k) with company contributions

• Paid Time Off, holidays, and parental leave

Diversity & Inclusion

We are an equal opportunity employer committed to a diverse and inclusive workforce.

To apply for this position, send an updated resume to: kesha.halcromb@gogpac.com