Gateway Manager, Logistics

Are you an experienced air freight professional with a passion for logistics, operational excellence, and customer service? Do you thrive in a fast-paced environment where every shipment matters and timing is critical?

We are partnered with a world class 3PL seeking an Air Freight Manager to lead their team!

This is an exciting opportunity to join a growing organization that values innovation, teamwork, and exceptional service while supporting some of the world's best international clients.

If you're a hands-on leader who enjoys solving complex logistics challenges and building strong industry relationships, we'd love to hear from you!

What You'll Do-

As the Air Freight Manager, you will oversee the planning, execution, and continuous improvement of all air freight operations, ensuring cargo moves safely, efficiently, and on schedule.

Key Responsibilities-

• Lead and manage all air freight operations, ensuring shipments are executed accurately, efficiently, and in alignment.
• Supervise, coach, and develop a high-performing team of operations coordinators, documentation specialists, and account managers.
• Oversee the planning and coordination of temperature-controlled shipments
• Maintain strict cold chain integrity throughout the entire supply chain, from booking through final delivery at the port of call.
• Ensure compliance with international shipping regulations, customs requirements, and industry standards governing ocean freight and refrigerated cargo.
• Develop and implement standard operating procedures (SOPs) that improve operational efficiency, reduce risk, and support just-in-time (JIT) delivery requirements.
• Partner with the commercial team to develop competitive pricing strategies, negotiate carrier agreements, and design customized logistics solutions.
• Identify and develop new business opportunities within industries including seafood, fresh produce, and frozen foods
• Monitor key performance indicators (KPIs), including transit performance, service levels, claims, cargo integrity, and customer satisfaction
• Prepare and present operational reports, performance metrics, cargo volume analysis, and departmental results to senior leadership

What We're Looking For-

• Proven leadership experience in air freight forwarding or international supply chain management.
• Strong knowledge of air freight, with relationships and exposure to airline carriers
• Working knowledge of customs regulations and international trade compliance
• Excellent leadership, communication, and relationship-building skills.
• Strong organizational abilities with exceptional attention to detail and the ability to manage multiple priorities.
• Commercial mindset with experience supporting business development, carrier negotiations, and customer growth.
• Results-driven with a passion for delivering exceptional customer service.

I look forward to hearing from you today!

Contact Senior Recruiting Director Sarah Hagenlock at: sarah.hagenlock@gogpac.com or 605-809-8548 for a confidential conversation.