Fire Alarm Operations Manager

Build Something From the Ground Up

We’re a Michigan commercial fire protection company launching a brand-new fire alarm division, and we need a leader to run it. This is a rare chance to shape a division from day one: the team, the processes, the customer base, and the growth plan. As the division grows, we’ll add alarm monitoring as a service line, and you’ll help lead that expansion.

If you’ve spent your career making other companies’ alarm divisions successful and want your own shot at building one, this is it.

What You’ll Do

• Lead day-to-day operations of the fire alarm division: scheduling, dispatch, service, inspection, and installation
• Recruit, train, and mentor technicians as the team grows
• Set up workflows, quality standards, and safety practices for the new division
• Manage project profitability, budgets, and resource planning
• Build and maintain relationships with commercial customers, property managers, and Michigan AHJs and fire marshals
• Ensure compliance with Michigan fire alarm licensing requirements and applicable NFPA codes (including NFPA 72)
• Help plan and launch alarm monitoring services
• Partner with ownership on strategy, pricing, and long-term growth

What You Bring

• NICET Level II (or higher) in Fire Alarm Systems. This satisfies Michigan’s fire alarm licensing requirement.
• 5+ years in the fire alarm industry, with hands-on technical depth (3+ years considered with strong NICET credentials and leadership experience)
• Prior experience leading or supervising technicians, projects, or a service department
• Strong working knowledge of commercial fire alarm systems, codes, and inspection requirements
• A self-starter who can hit the ground running without a built-out playbook
• Solid communication, organization, and customer-service skills
• Willingness to travel within Michigan, including occasional overnight stays
• Experience with alarm monitoring is a plus

Why You’ll Want This Job

Great pay. Competitive base salary plus a quarterly incentive program that rewards the results you drive.

Real benefits.

• Company pays half of your medical premium
• 4 day work weeks (optional)
• Dental and vision coverage
• Paid time off and sick leave

Perks people actually enjoy.

• Minor league hockey season tickets
• Holiday parties and summer outings

A growing company. The new division is a strategic priority. As it scales, so does your role, your team, and your impact.

Room to advance. Operations Manager is a launching point. As the division grows, there’s a clear path toward divisional leadership and a larger stake in the company’s future.

A culture worth joining. We’re laid-back, close-knit, and proud of our work. You’ll get the autonomy to lead and a team that has your back.

If interested, select APPLY NOW! You can also reach me directly at 612-473-3065 or David.Gunderson@gogpac.com