Commercial Lines Account Manager

Position Overview

A family-owned independent insurance agency in Madisonville, Cincinnati, is seeking a Commercial Lines Account Manager to support an established book of commercial business. This is an opportunity for an insurance professional who values client relationships, enjoys solving coverage-related problems, and takes pride in delivering responsive, knowledgeable service.

Responsibilities

• Manage day-to-day service needs for an assigned portfolio of commercial insurance accounts.

• Respond to client inquiries regarding policies, coverage, endorsements, certificates, and other service requests.

• Coordinate policy renewals, gather underwriting information, and work with insurance carriers to obtain appropriate coverage.

• Review policies and coverage details for accuracy and potential gaps.

• Market accounts to carriers when appropriate to help secure competitive coverage options.

• Assist clients with claims-related questions and coordinate with the appropriate parties.

• Maintain accurate account documentation and follow up on outstanding items and renewal deadlines.

• Build strong, lasting relationships with clients, producers, and carrier representatives.

Qualifications

• Active Property & Casualty insurance license.

• Experience in commercial property and casualty insurance, preferably in an account management or client service role.

• Knowledge of commercial insurance policies, coverages, endorsements, and renewal processes.

• Strong communication, organization, and time-management skills.

• Ability to manage multiple accounts and competing deadlines while maintaining attention to detail.

• A client-focused mindset and a proactive approach to resolving problems.

• Middle-market commercial account experience is a plus.

Why Consider This Opportunity?

• Independent agency environment: Work within a family-owned organization that emphasizes personalized client service.

• Account ownership: Take an active role in managing commercial accounts, coordinating renewals, and supporting client needs.

• Relationship-driven work: Collaborate with clients, producers, and carrier underwriters to help deliver appropriate insurance solutions.

How to Apply

If you’re interested in learning more, please send your resume to ryan.drew@gogpac.com or call 605-607-6598.

When applying, please include:

• Approximate size of your current book of business in premium

• Total number of accounts you currently manage

• Industries/verticals you have experience working with