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GPAC

Client Relationship Manager - Managed IT Services

Massillon, OH, United States

$100,000 to $130,000 USD / year

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Job details

Pay: $100,000 to $130,000 USD / year
Apply by: Jan 16, 2027
Posting language: English
Posted: Oct 18, 2026

Original job description

**Client Relationship Manager - Managed IT Services - Massillon, OH**

Pay: $100,000 – $130,000 + commission potential

Own the relationship. The managed IT services team of a well-established Ohio accounting and advisory firm is hiring a Client Relationship Manager in the Canton/Massillon area, hybrid.

What you'll do:

Serve as primary account manager for a portfolio of managed IT clients
Run quarterly business reviews covering cybersecurity, IT budgets and roadmaps
Monitor SLAs and act as liaison between clients and engineers
Renew recurring contracts and grow new project work

What you bring:

7-10 years of sales or account management in IT
Strong grasp of IT and cybersecurity risk
Bachelor's in IT, Cybersecurity or Business (or equivalent)
Security+ or Cloud Essentials a plus

Why join:

Hybrid (about 50% office/home, 50% client visits)
Four weeks PTO plus 12 holidays
401(k) with 3% firm contribution

Interested? Reach out confidentially to Eric Reuer, Senior Search Consultant at gpac | (605) 518-2234 | eric.reuer@gogpac.com