Are you a warm, clear communicator who loves helping people? We're seeking a Client Intake & Communications Specialist with 2+ years of customer service experience to join a growing legal team in Oklahoma!
What You'll Do:
- Answer incoming calls, emails, and online inquiries.
- Conduct initial client intake interviews and document client needs.
- Screen out unqualified or misdirected inquiries.
- Schedule consultations and relay messages to the team.
- Set clear expectations with clients on timelines and services.
- Handle client information with strict confidentiality.
What We're Looking For:
- High school diploma.
- 2+ years of customer service experience (legal setting preferred).
- RingCentral and Clio experience a plus.
- Strong organization and multitasking skills.
- Excellent written, verbal, and listening skills.
- Proficiency in Microsoft Office.
If you're ready to take the next step in your career, let's connect!
📩 Contact Chelsey with gpac: Email: chelsey.haibeck at gogpac dot com
Phone: 605.501.4307