Jobs in the United States

25+ jobs

Save this search

Added 3 mins ago
Estimating Manager
CTI & Associates, Inc.
Richland, WA
Collaborate with operations, engineering, procurement, project management, and business development to gather inputs and validate assumptions
Added 5 mins ago
BD Support Senior Manager
Orrick Herrington & Sutcliffe LLP
Any US Office · UNAVAILABLE · New York, NY · San Francisco, CA
Orrick currently has an excellent opportunity for a BD Support Senior Manager to join our Sector & Markets, Business Development team, reporting to the Chief of Staff – Business…
Added 5 mins ago
G
Parts Manager
GPAC
Tulsa, OK
- $80,000 to $120,000 USD / year
We are working with a well-respected multi-location equipment dealership that's looking to bring on a Parts Manager to one of their locations. This person would be in charge of all the…
Added 5 mins ago
G
Parts Manager
GPAC
Tulsa, OK
- $80,000 to $120,000 USD / year
We are working with a well-respected multi-location equipment dealership that's looking to bring on a Parts Manager to one of their locations. This person would be in charge of all the…
Added 5 mins ago
G
Parts Manager
GPAC
Tulsa, OK
- $80,000 to $120,000 USD / year
We are working with a well-respected multi-location equipment dealership that's looking to bring on a Parts Manager to one of their locations. This person would be in charge of all the…
Added 5 mins ago
G
Parts Manager
GPAC
Lawton, OK
- $80,000 to $120,000 USD / year
We are working with a well-respected multi-location equipment dealership that's looking to bring on a Parts Manager to one of their locations. This person would be in charge of all the…
Added 5 mins ago
G
Parts Manager
GPAC
Tulsa, OK
- $80,000 to $120,000 USD / year
We are working with a well-respected multi-location equipment dealership that's looking to bring on a Parts Manager to one of their locations. This person would be in charge of all the…
Added 5 mins ago
G
Parts Manager
GPAC
Lawton, OK
- $80,000 to $120,000 USD / year
We are working with a well-respected multi-location equipment dealership that's looking to bring on a Parts Manager to one of their locations. This person would be in charge of all the…
Added 6 mins ago
G
Commercial HVAC Project Manager/ Estimator
GPAC
Maryland Heights, MO
- $75,000 to $120,000 USD / year
…excellence is seeking an experienced Commercial HVAC Project Manager/ Estimator to join the team. This company has a strong track record in higher education, government, healthcare,…
Added 6 mins ago
G
Parts Manager
GPAC
Lawton, OK
- $80,000 to $120,000 USD / year
We are working with a well-respected multi-location equipment dealership that's looking to bring on a Parts Manager to one of their locations. This person would be in charge of all the…
Added 6 mins ago
G
Parts Manager
GPAC
Norman, OK
- $80,000 to $120,000 USD / year
We are working with a well-respected multi-location equipment dealership that's looking to bring on a Parts Manager to one of their locations. This person would be in charge of all the…
Added 6 mins ago
G
Parts Manager
GPAC
Norman, OK
- $80,000 to $120,000 USD / year
We are working with a well-respected multi-location equipment dealership that's looking to bring on a Parts Manager to one of their locations. This person would be in charge of all the…
Added 6 mins ago
G
Medical Underwriting Manager
GPAC
Overland Park, KS
- $65,000 to $80,000 USD / year
We’re seeking an experienced Medical Underwriting Manager to lead a growing small-group medical underwriting team. This opportunity is ideal for a hands-on leader who enjoys developing…
Added 6 mins ago
G
Parts Manager
GPAC
Norman, OK
- $80,000 to $120,000 USD / year
We are working with a well-respected multi-location equipment dealership that's looking to bring on a Parts Manager to one of their locations. This person would be in charge of all the…
Added 6 mins ago
G
Project Manager - Heavy Civil
GPAC
Platteville, WI
- $80,000 to $125,000 USD / year
We are seeking a Project Manager / Estimator to join a heavy civil contractor specializing in earthwork, underground utilities, and paving/site development.
Added 6 mins ago
G
Medical Underwriting Manager
GPAC
Olathe, KS
- $65,000 to $80,000 USD / year
We’re seeking an experienced Medical Underwriting Manager to lead a growing small-group medical underwriting team. This opportunity is ideal for a hands-on leader who enjoys developing…
Added 6 mins ago
G
Medical Underwriting Manager
GPAC
Kansas City, KS
- $65,000 to $80,000 USD / year
We’re seeking an experienced Medical Underwriting Manager to lead a growing small-group medical underwriting team. This opportunity is ideal for a hands-on leader who enjoys developing…
Added 8 mins ago
G
Operations Manager Manufacturing
GPAC
Algona, IA
- $80,000 to $130,000 USD / year
The Operations Manager is responsible for leading and optimizing all aspects of manufacturing operations within a hydraulic component production environment. This role ensures efficient,…
Added 8 mins ago
G
Operations Manager Manufacturing
GPAC
Pocahontas, IA
- $80,000 to $130,000 USD / year
The Operations Manager is responsible for leading and optimizing all aspects of manufacturing operations within a hydraulic component production environment. This role ensures efficient,…
Added 8 mins ago
G
Operations Manager Manufacturing
GPAC
Spencer, IA
- $80,000 to $130,000 USD / year
The Operations Manager is responsible for leading and optimizing all aspects of manufacturing operations within a hydraulic component production environment. This role ensures efficient,…
Added 8 mins ago
G
Plant Manager - Manufacturing
GPAC
Spencer, IA
- $105,000 to $160,000 USD / year
The Plant Manager is responsible for overseeing all daily operations of a custom hydraulic cylinder manufacturing facility. This role ensures production efficiency, product quality, safety…
Added 8 mins ago
G
Plant Manager - Manufacturing
GPAC
Ames, IA
- $105,000 to $160,000 USD / year
The Plant Manager is responsible for overseeing all daily operations of a custom hydraulic cylinder manufacturing facility. This role ensures production efficiency, product quality, safety…
Added 8 mins ago
G
CALL CENTER MANAGER
GPAC
Sparks, NV
- $80,000 to $100,000 USD / year
I’m partnering with a respected financial institution seeking a Call Center Manager to lead its Member Sales and Service Center in Reno. This is an excellent opportunity to influence team…
Added 8 mins ago
G
CALL CENTER MANAGER
GPAC
Gardnerville, NV
- $80,000 to $100,000 USD / year
I’m partnering with a respected financial institution seeking a Call Center Manager to lead its Member Sales and Service Center in Reno. This is an excellent opportunity to influence team…
Added 8 mins ago
G
CALL CENTER MANAGER
GPAC
Fernley, NV
- $80,000 to $100,000 USD / year
I’m partnering with a respected financial institution seeking a Call Center Manager to lead its Member Sales and Service Center in Reno. This is an excellent opportunity to influence team…

GPAC

CALL CENTER MANAGER

Silver Springs, NV, United States

$80,000 to $100,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $80,000 to $100,000 USD / year
Apply by: Jan 10, 2027
Posting language: English
Posted: Oct 12, 2026

Original job description

Call Center Manager – Financial Services Reno, Nevada | Relocation Candidates Welcome

Are you a people-focused contact center leader who knows how to coach high-performing teams, strengthen the customer experience, and use technology to improve results?

I’m partnering with a respected financial institution seeking a Call Center Manager to lead its Member Sales and Service Center in Reno. This is an excellent opportunity to influence team performance, service delivery, operational efficiency, and the continued development of a modern CCaaS environment.

What You’ll Lead

Coach, develop, and manage contact center employees
Drive service, sales, productivity, and team-performance goals
Monitor staffing, agent availability, wait times, abandonment rates, and service levels
Resolve escalated member concerns and complex operational issues
Oversee hiring, onboarding, training, retention, and performance reviews
Manage and continuously improve the organization’s CCaaS technology
Use quality management, workforce management, analytics, and AI tools to improve the member and agent experience
Lead projects that streamline processes and increase efficiency

What We’re Looking For

Three to five years of proven management experience and/or CCaaS technical experience
Strong coaching, team-development, and performance-management abilities
Experience managing contact center operations, service levels, and escalations
Excellent communication, problem-solving, and decision-making skills
Financial institution and consumer-lending experience preferred
Bachelor’s degree in business, finance, or a related field, or qualifying related experience
NMLS registration required
Ability to work onsite in Reno with moving to Hybrid 3 days/week- T,W,TH
Relocation assistance available

Why Consider This Opportunity?

Salary up to $100,000 depending on experience*
Lead and develop a customer-focused contact center team
Influence strategy, technology, processes, and service delivery
Gain hands-on exposure to CCaaS, AI, workforce management, and trend analytics
Participate in enterprise-wide projects and operational improvements
Build a long-term leadership career within financial services
Relocation candidates will be considered

All inquiries will be handled confidentially.

TO APPLY: send resumes to caroline.larkin@gogpac.com

Equal Opportunity Employer/Veterans/Disability

Apply About employer

More about this job

Skills

CALL
Customer experience
Sales
Coaching
Team building
Performance management
Communication skills
Problem solving
Decision making
Leadership

Report this job