Jobs in the United States

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LTRU HUC 0.6 AM
Children's Hospital Medical Center
United States
Added just now
Clinical Laboratory Technologist I/II
Children's Hospital Medical Center
United States
This position will be scheduled for four 10 hour (9pm - 7:30am) and two 12-hour shifts (7pm - 7:30am) per bi-weekly pay period
Added just now
LPN / Licensed Practical Nurse
Ardor Health Solutions
High Point, NC
Added just now
AH
Intermediate Care / Registered Nurse – Intermediate Care (Nursing)
Ardor Health Solutions
United States
- $2,288.88 USD / week
Shift: 12 hrs Night Shift (7p-7a)
Added 1 min ago
Physical Automation Engineer
Applied Materials
Santa Clara, CA · Santa Clara
Added 1 min ago
HM
Patient Care Technician - ICU/CCU - F/T with Benefits Evening
Hackensack Meridian Health
North Bergen, NJ
- From $19.85 USD / hour
Added 1 min ago
AW
Substitute Teacher
Anthony Wayne Local Schools
OH
- $125 USD / day
Added 1 min ago
Plastics Extruder Operator - 1st Shift
Pratt Industries
Macungie, PA
Do not sacrifice quality for machine speeds – must have both excellent quality and high efficiencies with minimal downtime
Added 1 min ago
Maintenance Mechanical Engineer
SK Battery America
Commerce, GA
Added 1 min ago
Production Maintenance Supervisor
SK Battery America
Commerce, GA
Added 1 min ago
H
Coordinator, Legal
Hyatt
Chicago, IL
- $30.76 to $36.92 USD / hour
Added 1 min ago
Radiology Technologist
Healthnet Services, Inc
Winter Garden, FL
Radiology Technician certification required
Added 1 min ago
OPERATIONS CHLORINE/BLEACH/REPACK - Senior Operator
Thatcher Company
Henderson, NV
Forklift certification required
Added 1 min ago
GE
Associate Mental Health Counselor
Gotham Enterprises Ltd
Remote, United States
- $50,000 to $70,000 USD / year
Added 1 min ago
GE
Associate Mental Health Counselor
Gotham Enterprises Ltd
Remote, United States
- $65,000 to $80,000 USD / year
Added 1 min ago
GE
Associate Mental Health Counselor
Gotham Enterprises Ltd
Remote, United States
- $50,000 to $70,000 USD / year
Added 1 min ago
GE
Associate Mental Health Counselor
Gotham Enterprises Ltd
Remote, United States
- $65,000 to $80,000 USD / year
Added 1 min ago
GE
Mental Health Clinical Supervisor
Gotham Enterprises Ltd
Remote, United States
- $100,000 to $200,000 USD / year
Added 1 min ago
GE
Clinical Supervisor
Gotham Enterprises Ltd
Remote, United States
- $100,000 to $200,000 USD / year
Added 1 min ago
GE
Clinical Supervisor
Gotham Enterprises Ltd
Remote, United States
- $100,000 to $200,000 USD / year
Added 1 min ago
CI
Retail Display Installer – Technology
Companies, Inc.
Dayton, OH
- $16.25 USD / hour
Added 1 min ago
CF
Small Business Consultant - Global and International Trade
CSU Fullerton Auxiliary Services Corporation ("ASC")
Fullerton, CA
- $50 to $55 USD / hour
Practical experience advising businesses on international market entry, export operations, or cross-border business development · Experience organizing or supporting international trade missions, business matchmaking programs, or cross-border business initiatives
Added 1 min ago
CF
Small Business Consultant - Marketing
CSU Fullerton Auxiliary Services Corporation ("ASC")
Fullerton, CA
- $50 to $55 USD / hour
Added 1 min ago
CF
Small Business Consultant - Operations and Growth
CSU Fullerton Auxiliary Services Corporation ("ASC")
Fullerton, CA
- $50 to $52 USD / hour
Added 1 min ago
CF
Small Business Consultant - Restaurant Operations and Growth
CSU Fullerton Auxiliary Services Corporation ("ASC")
Fullerton, CA
- $50 to $55 USD / hour

GPAC

CALL CENTER MANAGER

Gardnerville, NV, United States

$80,000 to $100,000 USD / year

Apply on jobs.gogpac.com About employer

Applications open in a new tab.

Job details

Pay: $80,000 to $100,000 USD / year
Apply by: Jan 10, 2027
Posting language: English
Posted: Oct 12, 2026

Original job description

Call Center Manager – Financial Services Reno, Nevada | Relocation Candidates Welcome

Are you a people-focused contact center leader who knows how to coach high-performing teams, strengthen the customer experience, and use technology to improve results?

I’m partnering with a respected financial institution seeking a Call Center Manager to lead its Member Sales and Service Center in Reno. This is an excellent opportunity to influence team performance, service delivery, operational efficiency, and the continued development of a modern CCaaS environment.

What You’ll Lead

Coach, develop, and manage contact center employees
Drive service, sales, productivity, and team-performance goals
Monitor staffing, agent availability, wait times, abandonment rates, and service levels
Resolve escalated member concerns and complex operational issues
Oversee hiring, onboarding, training, retention, and performance reviews
Manage and continuously improve the organization’s CCaaS technology
Use quality management, workforce management, analytics, and AI tools to improve the member and agent experience
Lead projects that streamline processes and increase efficiency

What We’re Looking For

Three to five years of proven management experience and/or CCaaS technical experience
Strong coaching, team-development, and performance-management abilities
Experience managing contact center operations, service levels, and escalations
Excellent communication, problem-solving, and decision-making skills
Financial institution and consumer-lending experience preferred
Bachelor’s degree in business, finance, or a related field, or qualifying related experience
NMLS registration required
Ability to work onsite in Reno with moving to Hybrid 3 days/week- T,W,TH
Relocation assistance available

Why Consider This Opportunity?

Salary up to $100,000 depending on experience*
Lead and develop a customer-focused contact center team
Influence strategy, technology, processes, and service delivery
Gain hands-on exposure to CCaaS, AI, workforce management, and trend analytics
Participate in enterprise-wide projects and operational improvements
Build a long-term leadership career within financial services
Relocation candidates will be considered

All inquiries will be handled confidentially.

TO APPLY: send resumes to caroline.larkin@gogpac.com

Equal Opportunity Employer/Veterans/Disability

Apply on jobs.gogpac.com About employer

More about this job

Skills

CALL
Customer experience
Sales
Coaching
Team building
Performance management
Communication skills
Problem solving
Decision making
Leadership

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Work requirements

Jobs in the United States