Role-SAP S/4HANA Analyst.
Location-Middletown, PA
- Description of Duties:
- Lead workshops to gather and document requirements for new billing and revenue system to develop an Agile Product Backlog, including Service Blueprints, end-end flow, features, User Stories, Development Tasks, Test Scenarios & Scripts, and RICEFs.
- Lead workshops to introduce new end to end business processes for Order to Cash with new system
- Act as client liaison for all development and testing of all billing user stories through development, System Integration Testing, User Acceptance Testing and Hypercare
- Act as a Subject Matter Expert for all implementation-specific processes and procedures assigned
- Lead the testing of assigned functional systems
- Perform System Integration Testing
- Support User Acceptance Testing
- Create user readiness documentation
- Lead workshops for user training as assigned
- Design and perform integration testing to support business process transformation from legacy systems
- Create business process documentation as required
- Provide SAP-BRIM functional support through hypercare phases post go-live
- Provide root cause analysis and resolution for defects related to system and data issues
- Support business with billing validation analysis to ensure accurate data migration/conversions
- Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.
- Lead and participate in project team activities for system work efforts related to enterprise systems.
- Work independently to accomplish the tasks and duties assigned
- Adhere to and follow all PTC standards, policies, and procedures
- Utilize various software and/or technology tools to perform job duties
- Perform tasks and other duties as assigned by the PTC
Requirements
- SAP-BRIM systems expert specializing in high volume consumption-based billing specializing in end to end implementations
- Experience with end-to-end Order-to-Cash business process design and implementation, identifying areas for improvement
- Experience leading workshops to document requirements and write functional specifications on multiple SAP-BRIM / FICA implementation projects including SOM, CI, CM, CC, and FICA
- Experience managing Order-to-Cash workstreams keeping teams on track and budget
- Experience with hands-on use configuration for pricing, rating, billing, and invoicing functions of SAP-BRIM CC, CM, CI
- Hands-on use of configuration of dunning and collection methodologies of SAP-FICA
- Automation Test process design and config for SAP-BRIM implementation
- Ability to understand complex, B2B contracts and how they’d be represented in configurable billing/financial systems
- Experience with Agile Project methodologies and traditional waterfall project methodologies
- Real-world experience managing Global Billing operations
- Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module
- The ideal candidate will have 15 or more years of expertise in Billing and SAP BRIM on implementation projects of various sizes and subject matters
- Additional
beneficial skills include:
- Enterprise Business Solutions, specifically SAP projects
- ITIL / ITSM practices and methodologies
- Education Requirements:
- Bachelor’s degree in business management or information systems
- Equivalent combination of education and/or experience may be accepted
- Engagement Requirements:
- Candidate’s location is preferred to be within the Continental United States.
- Successfully complete ePATCH background check, and ClearChecks National Criminal Background Check prior to engagement start
- Overtime requests always need to have prior approval of Project Principal with the rightful reasons for overtime
- This position is primarily remote; however, this position will require reporting to the Commission’s headquarters during key phases of the project - Solution Confirmation, Program Increment Cycles (PI), Showbacks, System Integration Test Cycles (SITs), User Acceptance Test (UAT), Go-Live, Immediately Post- Go-Live (Hypercare). Any absence from sessions requires prior approval from Project Principal. No additional compensation for any travel required, and rate is inclusive of any travel costs
Skills:
Experience
Candidate's
1
Expertise in Billing and SAP BRIM on implementation projects of various sizes and subject matters
Required
15 Years
2
SAP-BRIM systems expert specializing in high volume consumption-based billing specializing in end-to-end implementations
Required
3
Experience with end-to-end Order-to-Cash business process design and implementation, identifying areas for improvement
Required
4
Exp. leading workshops to document requirements & write functional spec. on multiple SAP-BRIM / FICA implement. projects incl. SOM, CI, CM, CC & FICA
Required
5
Experience managing Order-to-Cash workstreams keeping teams on track and budget
Required
6
Experience with hands-on use configuration for pricing, rating, billing, and invoicing functions of
SAP-BRIM CC, CM, CI
Required
7
Hands-on use of configuration of dunning and collection methodologies of SAP-FICA
Required
8
Automation Test process design and config for SAP-BRIM implementation
Required
9
Ability to understand complex, B2B contracts and how theyd be represented in configurable billing/financial systems
Required
10
Experience with Agile Project methodologies and traditional waterfall project methodologies
Required
11
Real-world experience managing Global Billing operations
Required
12
Bachelors degree in business management or information systems; equivalent combination of education and/or experience may be accepted
Required