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Added 3 mins ago
Senior Cost Manager - Life Sciences Construction
Turner & Townsend
Wilson, NC
Turner & Townsend are seeking an experienced Senior Cost Manager and/or Quantity Surveyor to serve as a key day-to-day client interface, ensuring client objectives are achieved through the…
Added 5 mins ago
Project Engineer, Commercial/Industrial Construction
Graycor Family of Companies
Phoenix, AZ
As a Project Engineer at Graycor, you will enroll in our Engineering Mentoring Program designed to expose you with the critical hands-on experience necessary to build your successful career…
Added 5 mins ago
Project Engineer, Commercial/Industrial Construction
Graycor Family of Companies
Oak Brook, IL
As a Project Engineer at Graycor, you will enroll in our Engineering Mentoring Program designed to expose you with the critical hands-on experience necessary to build your successful career…
Added 5 mins ago
Project Engineer, Commercial/Industrial Construction
Graycor Family of Companies
Charlotte, NC
As a Project Engineer at Graycor, you will enroll in our Engineering Mentoring Program designed to expose you with the critical hands-on experience necessary to build your successful career…
Added 5 mins ago
Project Engineer Internship, Commercial/Industrial Construction
Graycor Family of Companies
Phoenix, AZ
Assist Project Manager and Superintendent in the efficient control and management of the project, while ensuring safety and quality programs are being executed on the project site.
Added 5 mins ago
Project Engineer Internship, Commercial/Industrial Construction
Graycor Family of Companies
Charlotte, NC
Assist Project Manager and Superintendent in the efficient control and management of the project, while ensuring safety and quality programs are being executed on the project site.
Added 5 mins ago
Project Engineer Internship, Commercial/Industrial Construction
Graycor Family of Companies
Oak Brook, IL
Assist Project Manager and Superintendent in the efficient control and management of the project, while ensuring safety and quality programs are being executed on the project site.
Added 5 mins ago
Senior Product Manager
Millennium Healthcare Management Serv LLC
FL
…solutions, playing a central role in bridging customer needs with technical delivery at the organization.<br><br>Senior Product Manager works independently on enterprise-impact projects…
Added 7 mins ago
Consultant
Reef Point Group
Falls Church, VA
ReefPoint Group is seeking a proactive, analytical Program Manager Analyst (Contractor) to support the implementation, coordination, and sustainment of the Navy Medicine Lessons Learned…
Added 7 mins ago
PR
Marketing Specialist, Marketing Ops & Trafficking
Plymouth Rock Assurance Corporation
Woodbridge, NJ
- $70,000 to $90,000 USD / year
Technical skills: Familiarity with ad servers, tag management (Goggle Campaign Manager preferred), and digital advertising platforms; proficiency in Excel and Google Sheets.
Added 8 mins ago
Director of Account Management
Blue Cross & Blue Shield of Rhode Island
Providence, RI
…strategy, renewal priorities, relationship coverage, and coordinate delivery against each client’s needs and goals. Engage Underwriting, Product, Clinical, Pharmacy, Operations, Finance,…
Added 8 mins ago
Project Manager
KBR
Lexington Park, MD
KBR is seeking a Project Manager for the Royal Australian Air Force (RAAF) F/A-18 and EA-18G Foreign Military Sales (FMS) Program in Lexington Park, MD. In this role, you will provide…
Added 8 mins ago
Trade Compliance Manager
CHAOS Industries
United States Washington, DC · Los Angeles, CA · Washington, DC
CHAOS Industries is seeking a Trade Compliance Manager to support the full scope of our export compliance program as the company scales production and delivery of its dual-use products to…
Added 10 mins ago
Lead Technical Product Manager
NIKE USA
Remote, United States
Lead Technical Product Manager - Data and AI Governance, Nike
Added 12 mins ago
Senior Engineering Manager - Combustion Repair
GE Vernova Operations LLC
United States
Executive Communication: Provide clear, high-level reporting on program progress, technical challenges, and business accomplishments to leadership.
Added 12 mins ago
Manager, Contact Center - Planning and Forecasting
United States
…organization, including Customer Experience Innovation and Delivery, Reservations, Service Recovery, and Contact Center Technology, as well as with Finance, Loyalty, Sales and Distribution,…
Added 13 mins ago
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Oracle Cloud HCM Functional Lead
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Remote, United States
- $180,000 to $220,000 USD / year
You'll own the HCM workstream on a large Oracle Cloud implementation - leading design, configuration, and delivery of the employee lifecycle from hire to retire. Core HR, Talent Management,…
Added 14 mins ago
Senior Program Manager II - CA 988/MTAC Deputy Director
Advocates for Human Potential, Inc.
Remote, United States
Advocates for Human Potential, Inc. (AHP), is seeking a Senior Program Manager II who will also serve as the deputy director for AHP’s California 988 and Mobile Crisis Project in the Center…
Added 15 mins ago
Business Solutions Manager, Contact Center Technologies
RPMS RoundPoint Mortgage Servicing
Remote, United States
Working closely with business leaders, product managers, technical leads, compliance and cross-functional stakeholders, the Business Solutions Manager translates broader business priorities…
Added 16 mins ago
Technical Lead
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Remote, United States
As the Technical Lead, you will bring that platform to an international government customer, modernizing its cyber threat intelligence (CTI) program by enhancing and integrating the tools…
Added 16 mins ago
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Technical Services Manager
WCCCA-Washington County 911
Hillsboro, OR
- $12,687.17 to $16,267.67 USD / month
The Technical Services Manager provides leadership, management oversight, and project planning for the technology and systems that support critical public safety communications. This…
Added 16 mins ago
Senior Manager, Endpoint Protections
Elastic
United States
…research and conference talks. We are looking for a Senior Manager who has done this work personally and can still review a design or write code. You will lead a globally distributed team…
Added 16 mins ago
Dialysis Clinical Manager Registered Nurse - RN
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Greenboro, NC
Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…
Added 16 mins ago
Dialysis Clinical Manager Registered Nurse - RN
Fresenius Medical Care
Jacksonville, FL
Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…
Added 16 mins ago
Dialysis Clinical Manager Registered Nurse - RN
Fresenius Medical Care
Fort Lawn, SC
Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…

GovCIO

ServiceNow Workflow Manager

Hampton, VA, United States

USD $120,000.00 - USD $150,650.00 /Yr.

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Job details

Pay: USD $120,000.00 - USD $150,650.00 /Yr.
Experience: High School with 9+ years (or commensurate experience)
Posting language: English
Posted: Mar 19, 2026

Original job description

Hampton, Virginia

Top Secret w/ SCI

On-site only

Information Technology

Overview

GovCIO is currently hiring for a ServiceNow Workflow Manager to support modernization efforts. This position will be located in Hampton, VA at Joint Base Langley-Eustis and will be a fully onsite position.

Responsibilities

We are seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia.

Key Responsibilities

Technical Leadership
Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules
Lead complex ServiceNow projects including upgrades, integrations, and custom application development
Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility
Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks
Review and approve technical designs, workflows, and customizations
Stay current with ServiceNow platform updates, new features, and emerging capabilities.
People Management
Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts
Conduct performance reviews, set goals, and create individual development plans
Foster a collaborative, innovative team culture focused on continuous learning
Provide coaching and technical guidance to team members at various skill levels
Manage resource allocation and workload distribution across the team
Operational Excellence
Ensure SLA compliance and maintain high service quality standards
Lead incident response and problem resolution for platform issues
Manage vendor relationships and coordinate with ServiceNow support when needed
Develop and maintain team documentation, procedures, and knowledge base
Strategic Planning
Lead the ServiceNow roadmap planning and technology strategy
Develop and maintain analytics frameworks to measure team performance and platform effectiveness
Create executive-level dashboards and reports to demonstrate business value and ROI
Identify opportunities for process improvement and automation using data-driven insights
Support business stakeholders in defining requirements and solution approaches

Qualifications

High School with 9+ years (or commensurate experience)

Required Skills and Experience

Clearance: TS/SCI

DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND)
Experience with ServiceNow
Knowledge of core ServiceNow modules
IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog
Configuration Management Database (CMDB)- CI relationships, data Integrity
Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence
Customer Service Management (CSM)
Security Incident Response (SIR)
ServiceNow App Engine and Platform capabilities
CMDB Management: Expertise in:
CMDB design, implementation, and ongoing governance
Configuration Item (CI) identification, classification, and relationship mapping
CMDB data quality management and health scoring
Integration with discovery tools and automated population strategies
CMDB analytics and reporting for IT asset visibility
Compliance with ITIL configuration management processes
Analytics & Reporting: Proficiency in:
ServiceNow Performance Analytics implementation and configuration
Dashboard creation and data visualization guidelines
Benchmark development and metrics strategy aligned with business objectives
Advanced reporting using Report Builder and scheduled reporting
Data analysis and trend identification for operational insights
Integration with external BI tools and data warehouses
Development Skills: Proficiency in:
JavaScript, Glide APIs, and ServiceNow scripting
ServiceNow Flow Designer and Workflow
REST/SOAP web services and integrations
HTML, CSS, and UI customization
Database concepts and ServiceNow data modeling
A deep understanding of Secure Development Life Cycle (SDLC)

Preferred Skills and Experience

Certifications
ServiceNow Certified System Administrator (CSA)
ITIL Foundations
Experience with DOD Networks (NIPR, SIPR, JWICS)

#NSS

#AR

#mav002

Posted Salary Range

USD $120,000.00 - USD $150,650.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

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