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Added 1 min ago
VH
Equal Employment Manager
Veterans Health Administration
Orlando, FL
- $89,508 to $116,362 USD / year
Position Description/PD#: Equal Employment Manager/PD072610
Added 1 min ago
AN
SUPERVISORY EQUIPMENT SPECIALIST (TITLE 32)
Army National Guard Units
Raleigh, NC
- $77,983 to $101,383 USD / year
…and implementing a program involving the identification and resolution of difficult issues or problems in a maintenance function. Experience preparing budgets based on plans for…
Added 1 min ago
CN
Child and Youth Program Assistant - may be eligible for 1000.00 at 6 months and 1 year
Commander, Navy Installations Command
Virginia Beach, VA
- $19 to $22 USD / hour
…children develop social skills such as making friends and conflict resolution; make healthy choices whether it be choosing nutritional snacks or appropriate recreational activities; build…
Added 1 min ago
CN
Child and Youth Program Assistant - May be eligible for 1000.00 at 6 months and 1 year
Commander, Navy Installations Command
Virginia Beach, VA
- $19 to $22 USD / hour
…children develop social skills such as making friends and conflict resolution; make healthy choices whether it be choosing nutritional snacks or appropriate recreational activities; build…
Added 1 min ago
VH
Medical Support Assistant
Veterans Health Administration
Grand Junction, CO
- $40,177 to $65,597 USD / year
Added 3 mins ago
VH
Physician Assistant- Primary Care
Veterans Health Administration
York, PA
- $111,809 to $183,067 USD / year
…identifies, analyzes and resolves patient care problems whose resolution results in significant improvement in care. The PA is responsible for providing diagnostic and clinical care in a…
Added 3 mins ago
TS
Expert Transportation Security Officer - Security Training Instructor
Transportation Security Administration
Belgrade, MT
- $74,678 to $97,087 USD / year
…training courses (e.g., new hire training, On-Screen Alarm Resolution Protocol,…
Added 4 mins ago
Project Manager
Quanta Services
Lexington, SC
The Project Manager at Irby Construction Company is responsible for planning, directing, and coordinating high-voltage transmission and distribution projects, overseeing multiple crews, and…
Added 4 mins ago
Journeyman Electrician (Charleston)
JF Petroleum Group
Summerville, SC
Added 4 mins ago
Electrical Apprentice (Charleston)
JF Petroleum Group
Summerville, SC
Added 4 mins ago
Customer Care Manager II - Myrtle Beach, SC
PulteGroup
Myrtle Beach, SC
Skilled in conflict resolution to address customer concerns effectively
Added 4 mins ago
CH
Staff Pharmacist Full Time - Target
CVS Health
Myrtle Beach, SC
- Full-time
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the…
Added 4 mins ago
HR Advice Specialist (US) - HR Investigations
TD Bank
Greenville, SC
Embraces, listens and considers information and perspectives from both managers and employees in the resolution of issues as required
Added 4 mins ago
HR Advice Specialist (US) - Intake, Triage & Adjudication
TD Bank
Greenville, SC
Embraces, listens and considers information and perspectives from both managers and employees in the resolution of issues as required
Added 4 mins ago
Workout Officer II (US) Small Business and Commercial
TD Bank
Greenville, SC
The Workout Officer II manages the resolution of adversely rated loans. This role mnages all but the most complex accounts, referring only unusual questions to department management.…
Added 4 mins ago
ServiceNow- ServiceNow Moveworks AI Architect Manager - Tech Cons - Open Location
EY
Columbia, SC · Greenville, SC
…solutions for business decision-making. As a ServiceNow Consulting Manager you’ll play a leading role in that mission, providing the competitive edge our clients need to overcome some of…
Added 4 mins ago
ServiceNow - ServiceNow IT Service Management (ITSM) Manager- Tech Cons - Open Location
EY
Greenville, SC · Columbia, SC
…solutions for business decision-making. As a ServiceNow Consulting Manager you’ll play a leading role in that mission, providing the competitive edge our clients need to overcome some of…
Added 4 mins ago
AT
Manager Site Reliability Engineering
Akamai Technologies, Inc.
Columbia, SC
- $151,800 to $273,200 USD / year
As a Manager Site Reliability Engineering, you will be responsible for:
Added 4 mins ago
Business Consulting- Order to Cash (O2C) - Manager - Open Location
EY
Columbia, SC · Greenville, SC
As a Manager in the Order to Cash (O2C) practice, you will help clients optimize and transform their revenue cycle operations by combining deep business process expertise with…
Added 4 mins ago
Oracle PMO - Senior Manager
PwC
Columbia, SC · Spartanburg, SC
As a Senior Manager Oracle PMO you will lead large-scale Oracle program management efforts, coordinating multiple projects, resources, and stakeholders to support successful delivery of…
Added 4 mins ago
Senior Manager, Product – Ductless Residential HVAC
GE Appliances, a Haier company
Columbia, SC
As GE Appliances’ Senior Manager, Product – Ductless Residential HVAC, you will lead assigned ductless product line responsibilities within the Residential HVAC portfolio. This role is…
Added 4 mins ago
Oracle PMO - Manager
PwC
Columbia, SC · Spartanburg, SC
As an Oracle PMO Manager you will oversee large-scale Oracle implementation work within our Advisory practice, coordinating projects, resources, and stakeholders to support delivery of…
Added 5 mins ago
J
Sr. Manager, Accounting
Jobgether
Remote, United States
- $135,000 to $155,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Manager, Accounting based in the United States.
Added 5 mins ago
J
Regulatory Affairs Manager-Medical Devices
Jobgether
Remote, United States
- $120,000 to $140,000 USD / year
…next steps. Our partner is looking for a Regulatory Affairs Manager – Medical Devices based in the United…
Added 5 mins ago
VH
Medical Support Assistant
Veterans Health Administration
State College, PA · Huntingdon, PA · Johnstown, PA · Indiana, PA · Du Bois, PA · Altoona, PA
- $38,290 to $55,947 USD / year
Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.

GovCIO

ServiceNow Workflow Manager

Hampton, VA, United States

USD $120,000.00 - USD $150,650.00 /Yr.

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Job details

Pay: USD $120,000.00 - USD $150,650.00 /Yr.
Experience: High School with 9+ years (or commensurate experience)
Posting language: English
Posted: Mar 19, 2026

Original job description

Hampton, Virginia

Top Secret w/ SCI

On-site only

Information Technology

Overview

GovCIO is currently hiring for a ServiceNow Workflow Manager to support modernization efforts. This position will be located in Hampton, VA at Joint Base Langley-Eustis and will be a fully onsite position.

Responsibilities

We are seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia.

Key Responsibilities

Technical Leadership
Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules
Lead complex ServiceNow projects including upgrades, integrations, and custom application development
Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility
Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks
Review and approve technical designs, workflows, and customizations
Stay current with ServiceNow platform updates, new features, and emerging capabilities.
People Management
Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts
Conduct performance reviews, set goals, and create individual development plans
Foster a collaborative, innovative team culture focused on continuous learning
Provide coaching and technical guidance to team members at various skill levels
Manage resource allocation and workload distribution across the team
Operational Excellence
Ensure SLA compliance and maintain high service quality standards
Lead incident response and problem resolution for platform issues
Manage vendor relationships and coordinate with ServiceNow support when needed
Develop and maintain team documentation, procedures, and knowledge base
Strategic Planning
Lead the ServiceNow roadmap planning and technology strategy
Develop and maintain analytics frameworks to measure team performance and platform effectiveness
Create executive-level dashboards and reports to demonstrate business value and ROI
Identify opportunities for process improvement and automation using data-driven insights
Support business stakeholders in defining requirements and solution approaches

Qualifications

High School with 9+ years (or commensurate experience)

Required Skills and Experience

Clearance: TS/SCI

DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND)
Experience with ServiceNow
Knowledge of core ServiceNow modules
IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog
Configuration Management Database (CMDB)- CI relationships, data Integrity
Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence
Customer Service Management (CSM)
Security Incident Response (SIR)
ServiceNow App Engine and Platform capabilities
CMDB Management: Expertise in:
CMDB design, implementation, and ongoing governance
Configuration Item (CI) identification, classification, and relationship mapping
CMDB data quality management and health scoring
Integration with discovery tools and automated population strategies
CMDB analytics and reporting for IT asset visibility
Compliance with ITIL configuration management processes
Analytics & Reporting: Proficiency in:
ServiceNow Performance Analytics implementation and configuration
Dashboard creation and data visualization guidelines
Benchmark development and metrics strategy aligned with business objectives
Advanced reporting using Report Builder and scheduled reporting
Data analysis and trend identification for operational insights
Integration with external BI tools and data warehouses
Development Skills: Proficiency in:
JavaScript, Glide APIs, and ServiceNow scripting
ServiceNow Flow Designer and Workflow
REST/SOAP web services and integrations
HTML, CSS, and UI customization
Database concepts and ServiceNow data modeling
A deep understanding of Secure Development Life Cycle (SDLC)

Preferred Skills and Experience

Certifications
ServiceNow Certified System Administrator (CSA)
ITIL Foundations
Experience with DOD Networks (NIPR, SIPR, JWICS)

#NSS

#AR

#mav002

Posted Salary Range

USD $120,000.00 - USD $150,650.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

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