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Added 2 mins ago
Direct Sales Manager
WithBureau
New York, NY
We’re looking for a Direct Sales Manager in New York City - an experienced sales leader who can motivate, coach, and develop a team of high-performing Account Executives. You’ll own the…
Added 2 mins ago
Prinipal Energy Engineer
BAE Systems
Wayne, NJ · Greenlawn, NY
…this technical position will report to the Energy and Utility Manager. The energy management team is part of the AMS Facilities organization and is focused on driving progress towards…
Added 3 mins ago
S
Application Manager, AVP
SSB&T
Boston, MA
- $90,000 to $157,500 USD / year
As Application Manager – Vice President you will
Added 4 mins ago
IG
Marketing Communications Specialist 3
IntelliPro Group Inc.
Remote, United States
- $55 to $61 USD / hour
This role partners with the Executive Communication Operations Manager and cross-functional stakeholders to coordinate executive engagements, maintain operational resources, and ensure…
Added 5 mins ago
Senior Director, Learning and Development
MP Materials Corp.
Las Vegas, NV
…themselves - enabling next-generation technologies in robotics, automation, aerospace, transportation, defense, and energy systems. These materials are the foundation of physical AI - the…
Added 6 mins ago
Ride Technician Team Leader (Nights)
LEGOLAND
Winter Haven, FL
…directing the wider team and acting as the Technical Services Duty Manager when…
Added 6 mins ago
Industrial Controls Assistant Manager
LEGOLAND
Winter Haven, FL
At LEGOLAND® Florida Resort, our attractions rely on cutting-edge ride control systems, automation technology, audio/visual systems, and technical expertise to create amazing moments for…
Added 6 mins ago
Sales Operations Manager
Celestica
Orlando, FL
The Sales Operations Manager (SOM) role ensures Celestica’s sales systems and processes operate correctly and efficiently, enabling the global sales organization’s opportunity pursuit. The…
Added 6 mins ago
Director of IT ERP & Analytics Solutions
IMSUS Integrated Merchandising Solutions
Skokie, IL · Kenosha, WI
…warehousing, kitting, fulfillment, field execution, analytics, and program management) empowers our clients to stay at the strategic level, knowing that we can help turn their marketing…
Added 6 mins ago
Engineer II, Manufacturing Engineer
Collins Aerospace
Seminole, FL
…activities. The ME will report to the Largo Manufacturing Engineering Manager and interface with design, process and other CMC manufacturing engineering, factory operations, and program…
Added 6 mins ago
Senior Accountant
Armada
Remote, United States
…and leases, and it will shift as Armada grows. Our Galleon program (modular, deployed data centers) is a core part of the business and a meaningful piece of this role, including inventory,…
Added 7 mins ago
VP, Head of Program Management - AI
Synchrony Bank
United States
Help Synchrony accelerate responsible AI adoption and business impact across the enterprise. As Vice President, Head of Program Management for AI, you will lead the operating engine for the…
Added 8 mins ago
Manager, Electrical Engineering
Mitsubishi Electric US, Inc.
Vernon Hills, IL
The Electrical Engineering Manager leads the design and delivery of industrial control cabinets and robotic-cell solutions for the Americas. This working manager translates customer…
Added 10 mins ago
Technical Specialist
AXA
SCOTTSDALE
…combines technical expertise with innovation, leveraging AI and automation to streamline processes and enhance customer…
Added 11 mins ago
Senior Program Manager, Application Security
Harness
Remote, United States
As a Senior Program Manager, Application Security, you will lead the post-sale journey for a portfolio of large enterprise customers, turning their investment in Harness shift-left and…
Added 11 mins ago
Sales Enablement Manager
SMARTER TECHNOLOGIES LLC
Dallas, TX
…We combine deep RCM expertise, a global delivery team, and automation to improve our clients' cash flow and reduce cost to collect. Access Healthcare is a New Mountain Capital portfolio…
Added 12 mins ago
Information Security Operations Manager
AllianceBernstein LP.
Nashville, TN
We are seeking an Information Security Operations Manager to lead our Information Security Analyst Team in Global Technology & Operations. This role is based at our Nashville, TN…
Added 12 mins ago
Procurement Manager
HireRight
Nashville, TN
The Procurement Manager serves as a tactical and strategic P2P operations leader within HireRight’s Procurement organization. This role is responsible for ensuring accurate, timely…
Added 14 mins ago
Vice President of Accounting
CSC Generation
Remote, United States
…with Genesis, our operating platform combining a Data Fabric, Automation Engine, proprietary tools, and shared services to modernize operations, elevate customer experience, and expand…
Added 15 mins ago
Customer Success Coordinator
Nextpower LLC, USA
North Bldg, CA · San Rafael, CA
Reporting to the Senior Manager of Customer Success, this role works independently on varied issues that require judgment, evaluation of available information, and adaptation of established…
Added 15 mins ago
JA
Quality Program Manager - Construction
JSET Automated Technologies
Columbus, OH
- $160,000 to $180,000 USD / year
JSET Automated Technologies is building its first dedicated quality program, and we’re looking for the person to lead it. As our QA/QC Program Manager, you’ll shape how quality is built…
Added 16 mins ago
Senior Project Manager (Product)
Félix
United States
Proven track record (5+ years) in program and project management within fast-paced tech or fintech environments, running end-to-end planning cycles, dependency mapping, and risk mitigation.
Added 17 mins ago
Finance Manager
BILL
United States
…we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what…
Added 17 mins ago
Technical Specialist
AXA
SCOTTSDALE
…combines technical expertise with innovation, leveraging AI and automation to streamline processes and enhance customer experience. Excess Casualty: Middle market excess casualty focuses on…
Added 20 mins ago
CF
Senior Infrastructure Engineer
Caritas Family Solutions
Belleville, IL
- $83,000 USD / year
Develop and maintain automation, scripts, and integrations to improve operational efficiency.

GovCIO

ServiceNow Workflow Manager

Hampton, VA, United States

USD $120,000.00 - USD $150,650.00 /Yr.

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Job details

Pay: USD $120,000.00 - USD $150,650.00 /Yr.
Experience: High School with 9+ years (or commensurate experience)
Posting language: English
Posted: Mar 19, 2026

Original job description

Hampton, Virginia

Top Secret w/ SCI

On-site only

Information Technology

Overview

GovCIO is currently hiring for a ServiceNow Workflow Manager to support modernization efforts. This position will be located in Hampton, VA at Joint Base Langley-Eustis and will be a fully onsite position.

Responsibilities

We are seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia.

Key Responsibilities

Technical Leadership
Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules
Lead complex ServiceNow projects including upgrades, integrations, and custom application development
Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility
Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks
Review and approve technical designs, workflows, and customizations
Stay current with ServiceNow platform updates, new features, and emerging capabilities.
People Management
Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts
Conduct performance reviews, set goals, and create individual development plans
Foster a collaborative, innovative team culture focused on continuous learning
Provide coaching and technical guidance to team members at various skill levels
Manage resource allocation and workload distribution across the team
Operational Excellence
Ensure SLA compliance and maintain high service quality standards
Lead incident response and problem resolution for platform issues
Manage vendor relationships and coordinate with ServiceNow support when needed
Develop and maintain team documentation, procedures, and knowledge base
Strategic Planning
Lead the ServiceNow roadmap planning and technology strategy
Develop and maintain analytics frameworks to measure team performance and platform effectiveness
Create executive-level dashboards and reports to demonstrate business value and ROI
Identify opportunities for process improvement and automation using data-driven insights
Support business stakeholders in defining requirements and solution approaches

Qualifications

High School with 9+ years (or commensurate experience)

Required Skills and Experience

Clearance: TS/SCI

DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND)
Experience with ServiceNow
Knowledge of core ServiceNow modules
IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog
Configuration Management Database (CMDB)- CI relationships, data Integrity
Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence
Customer Service Management (CSM)
Security Incident Response (SIR)
ServiceNow App Engine and Platform capabilities
CMDB Management: Expertise in:
CMDB design, implementation, and ongoing governance
Configuration Item (CI) identification, classification, and relationship mapping
CMDB data quality management and health scoring
Integration with discovery tools and automated population strategies
CMDB analytics and reporting for IT asset visibility
Compliance with ITIL configuration management processes
Analytics & Reporting: Proficiency in:
ServiceNow Performance Analytics implementation and configuration
Dashboard creation and data visualization guidelines
Benchmark development and metrics strategy aligned with business objectives
Advanced reporting using Report Builder and scheduled reporting
Data analysis and trend identification for operational insights
Integration with external BI tools and data warehouses
Development Skills: Proficiency in:
JavaScript, Glide APIs, and ServiceNow scripting
ServiceNow Flow Designer and Workflow
REST/SOAP web services and integrations
HTML, CSS, and UI customization
Database concepts and ServiceNow data modeling
A deep understanding of Secure Development Life Cycle (SDLC)

Preferred Skills and Experience

Certifications
ServiceNow Certified System Administrator (CSA)
ITIL Foundations
Experience with DOD Networks (NIPR, SIPR, JWICS)

#NSS

#AR

#mav002

Posted Salary Range

USD $120,000.00 - USD $150,650.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

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