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Added 22 mins ago
FA
Airway Transportation Systems Specialist
Federal Aviation Administration
Longmont, CO · Salt Lake City, UT
- $95,489 to $148,037 USD / year
…resisted earlier efforts at resolution. Establishes and manages program goals and objectives; formulates project plans and presents them to upper management. Serves as a senior project…
Added 22 mins ago
ED
Management and Program Analyst
Executive Director, Office of Acquisition, Logistics and Construction
Gurnee, IL · Vallejo, CA · Denver, CO · Washington, DC · Dallas, TX · Cleveland, OH · Frederick, MD · Fredericksburg, VA
- $125,776 to $163,514 USD / year
In this role, you will serve as a Management and Program Analyst supporting OALC's Office of Facilities Acquisition (OFA), analyzing broad, complex, and sensitive procurement and…
Added 27 mins ago
VH
Registered Nurse - Regional Nursing Officer
Veterans Health Administration
Little Rock, AR · North Little Rock, AR · Fayetteville, AR · Biloxi, MS · Jackson, MS · Muskogee, OK · Shreveport, LA · Alexandria, LA · Houston, TX · New Orleans, LA · Oklahoma City, OK
- $143,988 to $228,000 USD / year
…implementation and sustainment of Electronic Health Record Modernization (EHRM) and other enterprise transformation…
Added 35 mins ago
UM
OPERATIONS & FSRM MANAGER NF5
U.S. Marine Corps
Quantico, VA
- $120,000 to $140,000 USD / year
Serves as the Facilities Sustainment, Restoration, and Modernization (FSRM) Program Manager responsible for enterprise planning, programming, prioritization, and oversight of facility…
Added 38 mins ago
NS
TECHNICIAN
Naval Sea Systems Command
Norfolk, VA
- $108,019 to $165,945 USD / year
You will serve as the maintenance budget and program manager team lead for Aircraft Carriers (CVNs) in NSWC PHO in support of Commander Naval Air Forces, Atlantic (CNAL). | You will be…
Added 45 mins ago
UA
SUPERVISORY INVESTIGATOR (Director of Digital Forensics and Investigative Technologies)
U.S. Agency for International Development
Washington, DC
- $169,279 to $197,200 USD / year
…investigative functions of the digital-forensics investigative program including but not limited to electronic-evidence, eDiscovery, and investigative technology functions supporting OIG,…
Added 47 mins ago
DS
INFORMATION TECHNOLOGY SPECIALIST (PLCYPLN)
Defense Security Cooperation Agency
Arlington, VA
- $121,785 to $158,322 USD / year
This position is part of the Defense Security Cooperation Agency, Defense Security Cooperation Agency. The incumbent will be responsible for conducting analysis of IT investments to include…
Added 1 hour ago
VH
Biomedical Equipment Support Specialist (Information Systems)
Veterans Health Administration
Hines, IL
- $101,313 to $131,710 USD / year
…(2) Associates or higher degree in electronics, a field of information technology, or engineering (other than biomedical engineering) AND 1 year of creditable experience; OR (3) Completion…
Added 1 hour ago
NS
LOGISTICS MANAGEMENT SPECIALIST
Naval Sea Systems Command
Mechanicsburg, PA · San Diego County, CA · Norfolk County, VA · Washington Navy Yard, DC
- $127,646 to $197,200 USD / year
You will integrate maintenance and sustainment strategies, modernization plans, training needs, logistics, and programmatic efforts to best manage the life cycle of U.S. Navy surface ships…
Added 1 hour ago
VH
Biomedical Equipment Support Specialist (Information Systems)
Veterans Health Administration
Hines, IL
- $101,313 to $131,710 USD / year
…(2) Associates or higher degree in electronics, a field of information technology, or engineering (other than biomedical engineering) AND 1 year of creditable experience; OR (3) Completion…
Added 1 hour ago
Senior Advisor, Digital Strategy
City of New York
New York City, NY
The Senior Advisor for Digital Strategy reports to the Executive Director and supervises the Data Manager.
Added 1 hour ago
VH
Nurse (Federal Electronic Health Record (FEHR) User Role Assignment Coordinator (URAC))
Veterans Health Administration
Boise, ID
- $71,488 to $147,277 USD / year
…collaborates with interdisciplinary team members, including other program and service leaders at the facility and network. They work closely to establish and maintain effective…
Added 1 hour ago
NN
Nuclear Engineer
National Nuclear Security Administration
Washington, DC
- $203,124 to $209,600 USD / year
Applies fiscal, contracting, security, and administrative policies, procedures, and practices necessary to manage the budget and US prime contractor workforce to execute the nuclear…
Added 2 hours ago
DF
SUPV IT PROGRAM MANAGER (INFOSEC)
Defense Finance and Accounting Service
Indianapolis, IN · Columbus, OH · Bratenahl, OH · Cleveland, OH
- $126,947 to $170,736 USD / year
…delivery of efficient, exceptional quality pay and financial…
Added 2 hours ago
NS
TECHNICIAN
Naval Sea Systems Command
Norfolk, VA · Port Hueneme, CA
- $108,019 to $190,627 USD / year
You will serve as an Alteration Installation Manager on the Alteration Installation Team in the Modernization & Installation Department of NAVAL SURFACE WARFARE CENTER.
Added 2 hours ago
FE
IT Specialist
Federal Emergency Management Agency
Washington, DC
- $121,785 to $158,322 USD / year
Applying User Centered Design methods to support modernization of NFIP insurance, mapping, and digital service workflows,including discovery, design, testing, and iterative improvement.
Added 2 hours ago
FE
IT Specialist (APPSW)
Federal Emergency Management Agency
Washington, DC
- $121,785 to $158,322 USD / year
…across NFIPbusiness operations, customer facing services, map modernization support, underwriting, and other program areas incoordination with business SMEs, analysts, UX, engineering, and…
Added 2 hours ago
FE
IT Specialist
Federal Emergency Management Agency
Washington, DC
- $121,785 to $158,322 USD / year
Applying User Centered Design methods to support modernization of NFIP insurance, mapping, and digital service workflows,
Added 2 hours ago
Database Administrator 3/4
Los Alamos National Laboratory
Los Alamos, NM
…institutions engaged in strategic science on behalf of national security. The work we do at Los Alamos National Laboratory (LANL) matters to our country and the…
Added 2 hours ago
FE
Information Technology Specialist (Systems Analyst)
Federal Emergency Management Agency
Washington, DC
- $143,913 to $187,093 USD / year
Evaluate modernization options and proposed IT solutions for feasibility, scalability, security, interoperability, performance, cost-effectiveness, and mission alignment.
Added 2 hours ago
VH
Health Professions Education (HPE) Specialist
Veterans Health Administration
Little Rock, AR
- $61,722 to $97,087 USD / year
Informs VA Office of Security and Preparedness, Human Resource Administration, OIT, Office of Electronic Health Record Modernization (OEHRM) and others involved in processes that affect or…
Added 2 hours ago
UM
Senior Enterprise Data Architect, NF5
U.S. Marine Corps
Quantico, VA
- $145,000 to $165,000 USD / year
The Senior Enterprise Data Architect directly supports the Senior Data Scientist and Business Intelligence (BI) Manager by providing technical leadership for the design, modernization, and…
Added 3 hours ago
VH
Pharmacist (Clinical Pharmacy Specialist-Pharmacogenomics)
Veterans Health Administration
New Orleans, LA
- $163,529 to $212,590 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in…
Added 3 hours ago
VH
Physician - Associate Chief of Staff (ACOS) / Designated Education Officer (DEO)
Veterans Health Administration
Cincinnati, OH
- $250,000 to $400,000 USD / year
…oversight and management of the Trainee and Affiliate Education program's daily operations at all facets, from onboarding to out boarding of the trainees, coordination with the…
Added 3 hours ago
FA
Airway Transportation Systems Specialist
Federal Aviation Administration
Auburn, WA
- $125,635 to $194,772 USD / year
…resisted earlier efforts at resolution. Establishes and manages program goals and objectives; formulates project plans and presents them to upper management. Serves as a senior project…

GovCIO

ServiceNow Workflow Manager

Hampton, VA, United States

USD $120,000.00 - USD $150,650.00 /Yr.

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Job details

Pay: USD $120,000.00 - USD $150,650.00 /Yr.
Experience: High School with 9+ years (or commensurate experience)
Posting language: English
Posted: Mar 19, 2026

Original job description

Hampton, Virginia

Top Secret w/ SCI

On-site only

Information Technology

Overview

GovCIO is currently hiring for a ServiceNow Workflow Manager to support modernization efforts. This position will be located in Hampton, VA at Joint Base Langley-Eustis and will be a fully onsite position.

Responsibilities

We are seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia.

Key Responsibilities

Technical Leadership
Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules
Lead complex ServiceNow projects including upgrades, integrations, and custom application development
Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility
Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks
Review and approve technical designs, workflows, and customizations
Stay current with ServiceNow platform updates, new features, and emerging capabilities.
People Management
Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts
Conduct performance reviews, set goals, and create individual development plans
Foster a collaborative, innovative team culture focused on continuous learning
Provide coaching and technical guidance to team members at various skill levels
Manage resource allocation and workload distribution across the team
Operational Excellence
Ensure SLA compliance and maintain high service quality standards
Lead incident response and problem resolution for platform issues
Manage vendor relationships and coordinate with ServiceNow support when needed
Develop and maintain team documentation, procedures, and knowledge base
Strategic Planning
Lead the ServiceNow roadmap planning and technology strategy
Develop and maintain analytics frameworks to measure team performance and platform effectiveness
Create executive-level dashboards and reports to demonstrate business value and ROI
Identify opportunities for process improvement and automation using data-driven insights
Support business stakeholders in defining requirements and solution approaches

Qualifications

High School with 9+ years (or commensurate experience)

Required Skills and Experience

Clearance: TS/SCI

DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND)
Experience with ServiceNow
Knowledge of core ServiceNow modules
IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog
Configuration Management Database (CMDB)- CI relationships, data Integrity
Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence
Customer Service Management (CSM)
Security Incident Response (SIR)
ServiceNow App Engine and Platform capabilities
CMDB Management: Expertise in:
CMDB design, implementation, and ongoing governance
Configuration Item (CI) identification, classification, and relationship mapping
CMDB data quality management and health scoring
Integration with discovery tools and automated population strategies
CMDB analytics and reporting for IT asset visibility
Compliance with ITIL configuration management processes
Analytics & Reporting: Proficiency in:
ServiceNow Performance Analytics implementation and configuration
Dashboard creation and data visualization guidelines
Benchmark development and metrics strategy aligned with business objectives
Advanced reporting using Report Builder and scheduled reporting
Data analysis and trend identification for operational insights
Integration with external BI tools and data warehouses
Development Skills: Proficiency in:
JavaScript, Glide APIs, and ServiceNow scripting
ServiceNow Flow Designer and Workflow
REST/SOAP web services and integrations
HTML, CSS, and UI customization
Database concepts and ServiceNow data modeling
A deep understanding of Secure Development Life Cycle (SDLC)

Preferred Skills and Experience

Certifications
ServiceNow Certified System Administrator (CSA)
ITIL Foundations
Experience with DOD Networks (NIPR, SIPR, JWICS)

#NSS

#AR

#mav002

Posted Salary Range

USD $120,000.00 - USD $150,650.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

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