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Director, Responsible Sourcing
ELC Beauty LLC
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Lead the development, implementation, and execution of global sourcing strategies for assigned commodities to achieve broad based business objectives. Responsibilities include setting…
Added 3 mins ago
Clinical Nurse Manager - ICU - Evanston Hospital
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United States
Hold 24/7 accountability and responsibility for the professional nursing practice, professional development, performance improvement initiatives, and fiscal management for an assigned…
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General Manager
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Genuine enthusiasm for people development and leading others
Added 4 mins ago
General Manager
Chipotle Services, LLC
United States
Genuine enthusiasm for people development and leading others
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Assistant Manager
Chipotle Services, LLC
United States
Passion for growth with a desire to learn the General Manager position
Added 4 mins ago
Assistant Manager
Chipotle Services, LLC
United States
Passion for growth with a desire to learn the General Manager position
Added 4 mins ago
Assistant Manager
Chipotle Services, LLC
United States
Passion for growth with a desire to learn the General Manager position
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Customer Experience Supervisor II - Wildewood S/C
Penney OpCo LLC
California, MD
- $22 to $27.5 USD / hour
Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activities throughout the store. Models and holds team accountable for…
Added 6 mins ago
Manager, Business Operations, Strategy & Design, and End-to-End Program Management
Hewlett Packard Enterprise
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The Manager, Business Operations, Strategy & Design, and End-to-End Program Management plays a key leadership role within the Lead-to-Cash (L2C) Transformation Office. This position is…
Added 6 mins ago
Living Progress Strategy, Operations, and Strategic Initiatives Program Manager
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Product Manager, Wired AIOps Efficacy
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…technical leadership to the business for significant project/program work. Leads and connects others across functions to unite around a common goal. Actively mentors others and contributes…
Added 7 mins ago
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Sr. Business Development Manager, Combatant Commands & Department of War
Jobgether
Remote, United States
- $150,000 to $185,000 USD / year
…applications and next steps. Our partner is looking for a Sr. Business Development Manager, Combatant Commands & Department of War based in the United…
Added 7 mins ago
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Senior Product Manager, AI-native platform
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Remote, United States
- $140,000 to $161,000 CAD / year
…and next steps. Our partner is looking for a Senior Product Manager, AI-native Platform based in United…
Added 10 mins ago
Physical Security Systems Analyst II
ULSA University of Louisville
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…physical security needs as outlined by the Physical Security Manager. This position serves as a subject matter expert as it relates to physical security, and is primarily responsible for…
Added 10 mins ago
Manager, Student Housing (Quality Assurance and Summer Operations)
ULSA University of Louisville
United States
…(UHRE) in the Division of Student Affairs is seeking to hire a Manager, Student Housing (Quality Assurance and Summer Operations). The Manager leads the Department of University Housing and…
Added 10 mins ago
Department Coordinator IV (Program Coordinator, LLCs/TCs)
ULSA University of Louisville
United States
…Student Affairs is seeking to hire a Department Coordinator IV (Program Coordinator, LLCs/TCs). The Department Coordinator serves as a member of the Resident Experience team, leading…
Added 12 mins ago
Medical Assistant 3, UHealth Doral
University of Miami
Doral, FL
…healing environment. The MA 3 works directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or the Designee in charge of the Unit or Clinic to ensure a safe delivery of care in…
Added 13 mins ago
Visual Merchandiser - The Shoppes at Arbor Lakes
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Added 13 mins ago
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H&M Store Manager - The Shoppes at Arbor Lakes
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Maple Grove, MN
- $70,400 to $80,960 USD / year
As a Store Manager, you’ll be responsible for the total holistic omni customer experience in your store, ensuring high visual and commercial curation & standards according to the store…
Added 15 mins ago
Product Manager, Wired AIOps Efficacy
Hewlett Packard Enterprise
Cupertino, CA
…technical leadership to the business for significant project/program work. Leads and connects others across functions to unite around a common goal. Actively mentors others and contributes…
Added 16 mins ago
Manager, Engagement.ai for Medical
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Added 19 mins ago
Senior Data Engineer
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Added 20 mins ago
Program Integration & Organizational Effectiveness Lead - Q or T/S Cleared - Albuquerque, NM
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Added 20 mins ago
Senior Manager, ServiceNow HRSD Program and Solution Management
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Detroit, MI · Hartford, CT · Houston, TX · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · McLean, VA · Miami, FL · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Raleigh, NC · Richmond, VA · Sacramento, CA · San Antonio, TX · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL · Tempe, AZ
…generative AI-powered employee experiences at scale. As a Senior Manager, you will take on broader ownership across the ServiceNow portfolio - leading engagement teams, shaping account…
Added 22 mins ago
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Office Assistant 2 (PCN 064963)
State of Alaska
Bethel, AK
- $32.39 USD / hour
…strengths in our staff by promoting training and professional…

GovCIO

ServiceNow Workflow Manager

Hampton, VA, United States

USD $120,000.00 - USD $150,650.00 /Yr.

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Job details

Pay: USD $120,000.00 - USD $150,650.00 /Yr.
Experience: High School with 9+ years (or commensurate experience)
Posting language: English
Posted: Mar 19, 2026

Original job description

Hampton, Virginia

Top Secret w/ SCI

On-site only

Information Technology

Overview

GovCIO is currently hiring for a ServiceNow Workflow Manager to support modernization efforts. This position will be located in Hampton, VA at Joint Base Langley-Eustis and will be a fully onsite position.

Responsibilities

We are seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia.

Key Responsibilities

Technical Leadership
Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules
Lead complex ServiceNow projects including upgrades, integrations, and custom application development
Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility
Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks
Review and approve technical designs, workflows, and customizations
Stay current with ServiceNow platform updates, new features, and emerging capabilities.
People Management
Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts
Conduct performance reviews, set goals, and create individual development plans
Foster a collaborative, innovative team culture focused on continuous learning
Provide coaching and technical guidance to team members at various skill levels
Manage resource allocation and workload distribution across the team
Operational Excellence
Ensure SLA compliance and maintain high service quality standards
Lead incident response and problem resolution for platform issues
Manage vendor relationships and coordinate with ServiceNow support when needed
Develop and maintain team documentation, procedures, and knowledge base
Strategic Planning
Lead the ServiceNow roadmap planning and technology strategy
Develop and maintain analytics frameworks to measure team performance and platform effectiveness
Create executive-level dashboards and reports to demonstrate business value and ROI
Identify opportunities for process improvement and automation using data-driven insights
Support business stakeholders in defining requirements and solution approaches

Qualifications

High School with 9+ years (or commensurate experience)

Required Skills and Experience

Clearance: TS/SCI

DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND)
Experience with ServiceNow
Knowledge of core ServiceNow modules
IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog
Configuration Management Database (CMDB)- CI relationships, data Integrity
Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence
Customer Service Management (CSM)
Security Incident Response (SIR)
ServiceNow App Engine and Platform capabilities
CMDB Management: Expertise in:
CMDB design, implementation, and ongoing governance
Configuration Item (CI) identification, classification, and relationship mapping
CMDB data quality management and health scoring
Integration with discovery tools and automated population strategies
CMDB analytics and reporting for IT asset visibility
Compliance with ITIL configuration management processes
Analytics & Reporting: Proficiency in:
ServiceNow Performance Analytics implementation and configuration
Dashboard creation and data visualization guidelines
Benchmark development and metrics strategy aligned with business objectives
Advanced reporting using Report Builder and scheduled reporting
Data analysis and trend identification for operational insights
Integration with external BI tools and data warehouses
Development Skills: Proficiency in:
JavaScript, Glide APIs, and ServiceNow scripting
ServiceNow Flow Designer and Workflow
REST/SOAP web services and integrations
HTML, CSS, and UI customization
Database concepts and ServiceNow data modeling
A deep understanding of Secure Development Life Cycle (SDLC)

Preferred Skills and Experience

Certifications
ServiceNow Certified System Administrator (CSA)
ITIL Foundations
Experience with DOD Networks (NIPR, SIPR, JWICS)

#NSS

#AR

#mav002

Posted Salary Range

USD $120,000.00 - USD $150,650.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

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