Senior Systems Engineer (MTR SME)

Alexandria, Virginia

Secret

Hybrid schedule

Information Technology

Overview

GovCIO is seeking a Senior Systems Engineer to serve as our Microsoft Teams Room (MTR) SME supporting the U.S. Coast Guard (USCG). This role is responsible for driving MTR projects and delivering comprehensive administrative and engineering support across Microsoft Intune and Microsoft DoD 365 environments. The SME will specialize in developing customized Intune policies, automating compliance frameworks, and designing engineering test plans to ensure seamless, secure collaboration capabilities across the enterprise. The position is located in Alexandria, VA, and operates on a hybrid schedule.

Responsibilities

As a Senior Systems Engineer, you will serve as the primary technical resource managing device lifecycles, configuration automation, and cloud engineering policies. Key responsibilities include:

• MTR Lifecycle Engineering: Serve as the core engineering lead for MTR hardware and software environments, managing device enrollment, pilot testing, and overall deployment strategies.
• Intune & Cloud Administration: Provide hands-on administration within Microsoft Intune and Microsoft DoD 365 environments, building, testing, and pushing customized modern device management profiles.
• Security & STIG Automation: Automate device policy applications to guarantee strict compliance with DISA Security Technical Implementation Guides (STIGs) and federal baseline security standards.
• Testing & Quality Assurance: Define engineering testing criteria, author rigorous pilot test plans, conduct validation cycles on hardware endpoints, and produce comprehensive QA reports.
• Technical Documentation: Research, write, and maintain high-quality system engineering documentation, including Standard Operating Procedures (SOPs), administrator configuration guides, and end-user job aids.
• Technical Discovery: Collaborate closely with USCG teams to research emerging technical solutions, translate operational objectives into discrete requirements, and maintain a project requirements matrix.

Qualifications

High School with 9+ years (or commensurate experience)

Required Skills & Experience

• Certification: DoD 8570 IAT Level II Certification (e.g., Security+ CE, CySA+).
• MTR Mastery: Proven engineering and deployment experience with Microsoft Teams Room hardware baselines, device profiles, and specialized room system features.
• Intune & DoD 365 Expertise: Advanced hands-on experience managing mobile device management (MDM) / mobile application management (MAM) infrastructures via Microsoft Intune in a secure government cloud tier.
• Compliance Automation: Direct experience translating and automating DISA STIG parameters into operational Intune configurations and automated compliance policies.
• Systems Validation: Demonstrated capability defining test matrices, running multi-device pilot programs, and completing structured hardware/software quality assurance pipelines.
• Technical Writing: Proficient in drafting engineering-level technical documentation, system architecture flows, and baseline installation guides.
• The candidate must proactively and accurately pass relevant information to peers. This includes:
• Sharing update, instructions and feedback in a timely manner.
• Ensuring information is clear, complete, and accessible to all team members.
• Utilizing appropriate channels (email, meetings, chat, documentation) to facilitate knowledge transfer.
• Collaborating with colleagues to resolve issues and maintain transparency across projects

Clearance Level: Must have an active Secret clearance

Preferred Skills & Experience

• Experience supporting the U.S. Coast Guard, or Department of Homeland Security (DHS) enterprise infrastructure frameworks.
• Relevant Microsoft certifications highly preferred (e.g., Microsoft 365 Certified: Endpoint Administrator Associate or equivalent MTR certifications).
• Understanding of how secure video teleconferencing infrastructure aligns with broader federal network boundaries and zero-trust principles.

#USCG #JP #DICE

Posted Salary Range

USD $120,000.00 - USD $145,000.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview
• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.