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Added 1 min ago
IT INFRASTRUCTURE SERVICES MANAGER
The GEO Group
Boulder, CO
The IT Infrastructure Services Manager leads the design, deployment, and support of cloud and on-premises infrastructure, including networks, servers, and telecom systems. Manages a team of…
Added 4 mins ago
TU
Sr Regional Marketing Manager: Marketing Operations & Field Programs Manager
T-Mobile USA, Inc.
Denver, CO
- $82,300 to $148,500 USD / year
- Travel required: This is a remote role with occasional travel for vendor site visits, field team onboarding, or program activations.
Added 4 mins ago
ServiceNow Developer Senior – Electronic Health Records – Remote!
General Dynamics Information Technology
Fairfax, VA
Experience supportingfederalcontract program manager.
Added 5 mins ago
Pharmacy Technician Home Delivery Call Center
Intermountain Health
Richmond, VA
Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
Added 5 mins ago
Agentic Operations Site Reliability Engineer
BOOZ, ALLEN & HAMILTON, INC.
McLean, VA
Experience with AWS Systems Manager Patch Manager, image pipelines, and certificate automation in GovCloud
Added 15 mins ago
IT SECURITY LEAD ANALYST
All Kingspan and Affiliate Companies
Deland, FL
This is an In-office position (no hybrid or remote).
Added 28 mins ago
IT SECURITY LEAD ANALYST
Kingspan Insulated Panels - Open
Deland, FL
This is an In-office position (no hybrid or remote).
Added 57 mins ago
IT & Security Operations Manager
Clearstory
Remote, United States
Clearstory is looking for an IT & Security Operations Manager to manage and improve the day-to-day operations of our IT, security compliance, and corporate systems infrastructure.
Added 59 mins ago
MS
Health Career Navigator - Temporary Pool
Metropolitan State University
Denver, CO
- $40,123 USD / year
Temporary Health Career Navigators work with the Healthcare Careers Opportunity Program (HCOP) in the MSU Denver Gina and Frank Day Health Institute. Health Career Navigators (HCN) work…
Added 59 mins ago
SV
Surgery Scheduler III, Neuroscience
Sutter Valley Medical Foundation
United States
- $28.53 to $39.94 USD / hour
…sheet. Performs additional associated duties as requested by manager, while simultaneously ensuring the accuracy of the…
Added 1 hour ago
Physician Assistant
Federal Aviation Administration
Oklahoma City, OK
Added 1 hour ago
Project Manager, Settlements
Clean Power Alliance
Remote, United States
CPA seeks an experienced, highly organized, detailed-oriented, and enthusiastic Project Manager, Settlements to provide operational, analytical, compliance, and other support to our growing…
Added 1 hour ago
FF
Senior Project Manager
FOUNDATION FINANCE COMPANY, LLC
ROTHSCHILD, WI
- $105,000 USD / year
Added 1 hour ago
Program Manager-New Product Introduction
LATITUDE CORP.
VERONA, WI
Added 1 hour ago
CC
City Cast DC, Events Manager
City Cast
Remote, United States
- $80,000 to $105,555 USD / year
City Cast is hiring an Events Manager to build and run City Cast DC’s live events program. We’re DC’s fastest-growing local news operation, with a daily podcast, web articles, email…
Added 1 hour ago
Advanced Practice Provider, Employee Health Services
BHS Baptist Healthcare System
Lexington, KY
…assistants and nurses within the Employee Health Services (EHS) program under the supervision of a program manager, delivering clinical services for various components of the program such…
Added 2 hours ago
Territory Manager, Pioneer (TX)
Pioneer Hi-Bred International, Inc
TX
Pioneer Seeds has an exciting opportunity for a Territory Manager serving Central Texas, including the areas of Temple, Waco, Hillsboro, Waxahachie, and Comanche. Candidate should reside…
Added 2 hours ago
Construction Project Manager
BGIS GLOBAL INTEGRATED SOLTUTIONS US LLC
SALT LAKE CITY, UT
Added 2 hours ago
Corporate Banking Senior Relationship Manager
TD Bank
Chicago, IL
The Corporate Banking Senior Relationship Manager proactively executes integrated sales, service and relationship strategies to support growth and retention of corporate business customers.
Added 2 hours ago
Senior Sourcing Agent , Procurement - Materials & Equipment (Hybrid Schedule)
Eversource Energy
Berlin, CT
…department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to…
Added 3 hours ago
Territory Manager, Pioneer (TX)
Vylor
TX
Pioneer Seeds has an exciting opportunity for a Territory Manager serving Central Texas, including the areas of Temple, Waco, Hillsboro, Waxahachie, and Comanche. Candidate should reside…
Added 3 hours ago
Payroll Systems and Financial Operations Specialist
Defense Microelectronics Activity
McClellan, CA
…Recruitment incentive may be authorized if determined by the Hiring Manager to be in the best interest of the Agency. Telework is available in accordance with DOD Policy basis. Remote work…
Added 3 hours ago
T
People Services Associate
TEKsystems
Santa Monica, CA
- $28 to $34.47 USD / hour
HR support: answering employee and manager questions about HR policies and processes
Added 3 hours ago
CR
Long-Term Temporary Remote Database Analyst Position- Must Live in Florida
Carrie Rikon & Associates
Remote, United States
- $20 USD / hour
The Database Analyst works closely with the Producer and Account Manager during the implementation phase of new groups.
Added 3 hours ago
CC
Case Manager - 2004290
Catholic Charities, Archdiocese of New York
Remote, United States
- $27.73 USD / hour
Job Title: Case Manager/Family Development Coach

Closed listing

GovCIO

Production Training Support Specialist

Washington, DC, United States

USD $83,000.00 - USD $87,000.00 /Yr.

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: USD $83,000.00 - USD $87,000.00 /Yr.
Experience: 1+ year of experience in software industry using AGILE methods
Posting language: English
Posted: Oct 28, 2026

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Original job description

Archived listing. The details below describe a past opening.

United States

Suitability/Public Trust

Fully remote

Information Technology

Overview

GovCIO is currently hiring a Production Training Support Specialist to assist with communicating training materials and problem-solving system issues for customers for the Department of VA Veteran Readiness and Employment (VR&E) Readiness and Employment System (RES). This position will be in the United States and will be a fully remote position.

Responsibilities

The Production Training Support Specialist will be a subject matter expert on the VA Vocational Readiness & Employment (VR&E) Rehabilitation and Employment Services (RES) system. They will build strong functional knowledge of processes supported by the system. To be effective, this individual should be knowledgeable about training delivery systems, skilled in delivering interactive, virtual technical training sessions, highly organized and detail oriented, and able to collaborate with clients and team members at all levels of an organization.

Primary Objectives

Communicate complex ideas in easy-to-understand terms with both technical and non-technical learners
Maintain subject matter expertise on system platform and changes
Provide best-in-class customer service and resolution to client and internal team member questions and requests
Actively participate in system enhancement meetings and as needed to serve as subject matter expert on updates to systems
Analyze data discrepancies, identify root causes, and reported findings to management for resolution
Research and resolve customer requests related to RES
Provide production support for RES, ensuring accurate interpretation and application of program guidelines
Create any training materials needed based on customer support needs and requests

Qualifications

Required Skills and Experience

Bachelor’s degree in communications, or commensurate experience with training and support systems and 5 - 8 yrs of experience. (or commensurate experinece)
Ability to convey complex technical concepts in simple, easy-to-understand language
Strong relationship building skills
Strong organization skills and efficient time and priority management
Excellent verbal and written skills with exceptional attention to detail
Self-directed and proactive, anticipating learner questions and customer needs
Knowledge and proficiency in adult learning
Ability to handle confidential and sensitive information with the appropriate discretion

Preferred Skills and Experience

Software expertise in Office 365 (including Teams and SharePoint)
1+ year of experience in software industry using AGILE methods

Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance.

Posted Salary Range

USD $83,000.00 - USD $87,000.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

About employer

More about this job

Skills

Customer service
Research
Relationship building
Attention to detail
Adult education
Microsoft 365
Microsoft Teams
Microsoft SharePoint

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