GovCIO is currently hiring an IAM Sr. SQA Engineer to lead software quality assurance and test strategy for the enterprise Identity, Credential, and Access Management (ICAM) program supporting the Department of Veterans Affairs. This senior role designs and oversees test strategy, test architecture, and deep technical validation across ICAM products - including Internal/External Single Sign-On (SSO), Microsoft Entra ID (Azure AD), Identity Governance and Administration (IGA), Privileged Access Management (PAM), and the Master Person Index (MPI) - to support agile sprint delivery, system reliability, and Section 508 compliance. The IAM Sr. SQA Engineer brings deep, protocol-level testing expertise in federated authentication (SAML/OAuth/OIDC), identity resolution and person-matching validation, and Entra ID conditional access and identity governance scenarios, and works closely with the IAM engineering, architecture, and release management teams - mentoring junior SQA staff and ensuring releases meet quality, performance, and accessibility standards prior to production. This is a fully remote position located within the United States. Please note: The contract has not been awarded; this position remains unfunded and is contingent upon the award of the contract.
Responsibilities
- Defines and leads test strategy, test architecture, and test planning for ICAM products (SSO, Entra ID, IGA, PAM, MPI, VHIC, Active Directory), establishing standards and best practices for the broader SQA team.
- Designs and executes test plans, test scripts, and test scenarios - including functional, regression, integration, security, and deployment testing - for complex, multi-system ICAM capabilities.
- Performs protocol-level validation of federated authentication and SSO flows, including SAML assertions, OAuth 2.0/OIDC token issuance and validation, and multi-factor authentication (MFA) scenarios.
- Designs and executes test cases validating Microsoft Entra ID (Azure AD) configurations, including conditional access policies, identity governance workflows, app registrations, and federation/hybrid identity scenarios.
- Develops and executes test strategies for Master Person Index (MPI) identity resolution and person-matching logic, including match/no-match decisioning, duplicate record detection, and data reconciliation accuracy.
- Validates user stories and acceptance criteria each sprint in support of the program's story-completion targets, working directly with developers and product owners in an Agile/SAFe environment.
- Leads integration testing for new application onboarding, verifying functionality within CI/CD pipelines and configuration-as-code deployments across roughly 70 new application integrations annually.
- Conducts system reliability, performance, and load testing to support SSO/identity datastore and other ICAM product availability targets (99.99%/99.9% uptime).
- Performs Section 508 and WCAG 2.2 accessibility testing and human-centered design validation across ICAM applications and interfaces.
- Leads Tier 3 incident response support, reproducing, triaging, and validating fixes for high- and critical-severity defects to help meet ticket SLA targets.
- Mentors and provides technical guidance to junior and mid-level SQA engineers, reviewing test plans and test coverage for complex identity and access scenarios.
- Logs, tracks, and reports defects and test metrics - including failure, throughput, and yield analysis - using enterprise tools such as Jira; drives continual test-process improvement.
- Leads release testing and regression validation in coordination with the IAM Release Manager prior to production deployment.
- Contributes testing status, defect trends, and quality metrics to monthly program reporting.
- Maintains and oversees test documentation, including test plans, scripts, and traceability to requirements and acceptance criteria.
Qualifications
Required Skills & Experience
- Bachelor's degree in Computer Science, Information Systems, or a related technical field, and 12+ years of experience in software quality assurance/testing, including senior or lead-level test responsibilities (or commensurate combination of education and experience).
- Demonstrated, hands-on technical experience testing Master Person Index (MPI)/identity resolution and person-matching capabilities, including match logic, data reconciliation, and duplicate-record validation.
- Demonstrated technical experience testing Microsoft Entra ID (Azure AD), including conditional access policies, identity governance workflows, and hybrid/federated identity configurations.
- Strong, protocol-level experience testing Single Sign-On (SSO) and federated authentication, including SAML, OAuth 2.0, OIDC, and MFA flows.
- Experience designing and leading test strategy and test architecture across the software development lifecycle (SDLC) for complex, multi-system environments.
- Experience using Jira or comparable tools in an Agile/SAFe delivery environment.
- Experience mentoring or providing technical leadership to other QA/test engineers.
- Strong written and verbal communication skills, including defect reporting, test-metric documentation, and presenting test strategy to technical and non-technical stakeholders.
Clearance Required: Must be able to obtain and maintain a suitability/public trust clearance. Preferred Skills & Experience
- Experience supporting an IAM/ICAM or other IT program at the Department of Veterans Affairs or another federal civilian agency.
- Familiarity with Privileged Access Management (PAM) and Identity Governance and Administration (IGA) platforms and concepts.
- Working knowledge of Section 508 and WCAG 2.2 accessibility testing and standards.
- Experience with CI/CD pipelines and configuration-as-code testing practices.
- Experience with test automation frameworks and tools.
- Relevant certifications (e.g., ISTQB Advanced/Expert Level, Microsoft Certified: Identity and Access Administrator Associate).
Posted Salary Range
USD $130,000.00 - USD $150,000.00 /Yr.
- Defines and leads test strategy, test architecture, and test planning for ICAM products (SSO, Entra ID, IGA, PAM, MPI, VHIC, Active Directory), establishing standards and best practices for the broader SQA team.
- Designs and executes test plans, test scripts, and test scenarios - including functional, regression, integration, security, and deployment testing - for complex, multi-system ICAM capabilities.
- Performs protocol-level validation of federated authentication and SSO flows, including SAML assertions, OAuth 2.0/OIDC token issuance and validation, and multi-factor authentication (MFA) scenarios.
- Designs and executes test cases validating Microsoft Entra ID (Azure AD) configurations, including conditional access policies, identity governance workflows, app registrations, and federation/hybrid identity scenarios.
- Develops and executes test strategies for Master Person Index (MPI) identity resolution and person-matching logic, including match/no-match decisioning, duplicate record detection, and data reconciliation accuracy.
- Validates user stories and acceptance criteria each sprint in support of the program's story-completion targets, working directly with developers and product owners in an Agile/SAFe environment.
- Leads integration testing for new application onboarding, verifying functionality within CI/CD pipelines and configuration-as-code deployments across roughly 70 new application integrations annually.
- Conducts system reliability, performance, and load testing to support SSO/identity datastore and other ICAM product availability targets (99.99%/99.9% uptime).
- Performs Section 508 and WCAG 2.2 accessibility testing and human-centered design validation across ICAM applications and interfaces.
- Leads Tier 3 incident response support, reproducing, triaging, and validating fixes for high- and critical-severity defects to help meet ticket SLA targets.
- Mentors and provides technical guidance to junior and mid-level SQA engineers, reviewing test plans and test coverage for complex identity and access scenarios.
- Logs, tracks, and reports defects and test metrics - including failure, throughput, and yield analysis - using enterprise tools such as Jira; drives continual test-process improvement.
- Leads release testing and regression validation in coordination with the IAM Release Manager prior to production deployment.
- Contributes testing status, defect trends, and quality metrics to monthly program reporting.
- Maintains and oversees test documentation, including test plans, scripts, and traceability to requirements and acceptance criteria.
Required Skills & Experience
- Bachelor's degree in Computer Science, Information Systems, or a related technical field, and 12+ years of experience in software quality assurance/testing, including senior or lead-level test responsibilities (or commensurate combination of education and experience).
- Demonstrated, hands-on technical experience testing Master Person Index (MPI)/identity resolution and person-matching capabilities, including match logic, data reconciliation, and duplicate-record validation.
- Demonstrated technical experience testing Microsoft Entra ID (Azure AD), including conditional access policies, identity governance workflows, and hybrid/federated identity configurations.
- Strong, protocol-level experience testing Single Sign-On (SSO) and federated authentication, including SAML, OAuth 2.0, OIDC, and MFA flows.
- Experience designing and leading test strategy and test architecture across the software development lifecycle (SDLC) for complex, multi-system environments.
- Experience using Jira or comparable tools in an Agile/SAFe delivery environment.
- Experience mentoring or providing technical leadership to other QA/test engineers.
- Strong written and verbal communication skills, including defect reporting, test-metric documentation, and presenting test strategy to technical and non-technical stakeholders.
Clearance Required: Must be able to obtain and maintain a suitability/public trust clearance. Preferred Skills & Experience
- Experience supporting an IAM/ICAM or other IT program at the Department of Veterans Affairs or another federal civilian agency.
- Familiarity with Privileged Access Management (PAM) and Identity Governance and Administration (IGA) platforms and concepts.
- Working knowledge of Section 508 and WCAG 2.2 accessibility testing and standards.
- Experience with CI/CD pipelines and configuration-as-code testing practices.
- Experience with test automation frameworks and tools.
- Relevant certifications (e.g., ISTQB Advanced/Expert Level, Microsoft Certified: Identity and Access Administrator Associate).
