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Added 17 mins ago
BD Support Senior Manager
Orrick Herrington & Sutcliffe LLP
Any US Office · UNAVAILABLE · New York, NY · San Francisco, CA
…incoming requests through workflow tools and systems (including ServiceNow or equivalent) so the right resource is assigned and work is prioritized and delivered to a high…
Added 1 hour ago
End User and Systems (AV/VTC) Technician
CACI International
Pensacola, FL
Added 1 hour ago
EG
Senior Software Engineer
Eliassen Group
Orlando, FL
- $86.96 to $90.31 USD / hour
…The role focuses on secure, permission-aware solutions across ServiceNow, Workday, Azure Entra ID, and related content systems. You will partner with platform vendors and internal teams to…
Added 2 hours ago
Cloud Solutions Architect
Rapid Cycle Solutions, LLC
Springfield · Springfield, VA
…products. Additionally, the position requires support for a ServiceNow platform deployed across an enterprise…
Added 2 hours ago
GA
Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
Providence, RI
- $131,000 to $174,000 USD / year
Automation and CI/CD experience (Python, Bash, PowerShell, Jenkins, Artifactory, Ansible) and ITSM tools such as ServiceNow.
Added 2 hours ago
Senior Cloud Engineer
CACI International
Bethesda, MD
Integrate CloudDoors workflows with customer request, approval, and identity services, including ServiceNow, UView, single sign-on (SSO), and role-based access control (RBAC), as applicable.
Added 2 hours ago
M
FLEX Manager, Hotel Transitions
Marriott
Bethesda, MD
- $31.73 to $49.95 USD / hour
Act as point of escalation for owners/franchisees to assist with access issues to systems, inclusive of ServiceNow (SNOW) ticket management.
Added 2 hours ago
J
Risk Management Specialist (Austin)
Austin, TX
- $5,687.5 USD / month
- Direct working experience handling incident response and case ticketing workflows using ServiceNow or comparable platforms.
Added 2 hours ago
ServiceNow Developer Senior – Electronic Health Records – Remote!
GD Information Technology, Inc.
Remote, United States
Our work depends on a ServiceNow Developer Senior joining our team to support the Indian Health Service (IHS) Electronic Health Records Modernization (EHRM) program. As a ServiceNow…
Added 3 hours ago
Customer Experience Management Consultant, Medallia
Deloitte
Austin, TX · Dallas, TX · Houston, TX
…platform support, such as API-based integrations (Salesforce, ServiceNow, Adobe, Snowflake), SSO/OIDC setup, and data ingestion/export…
Added 4 hours ago
IT Deskside Support Specialist
Xanterra Travel Collection
Eau Claire, WI
Added 6 hours ago
BN
Supervisor, Student Services
Boldyn Networks US Operations LLC
Remote, United States
- $20 to $22 USD / hour
Proficiency with support and workforce management systems such as ServiceNow and Workday.
Added 6 hours ago
Governance, Risk, and Compliance Administrator - Cyber and Enterprise Risk Management
Penn State Health
Hershey, PA
Minimum two (2) years GRC Platforms (Riskonnect, Archer, ServiceNow, or equivalent).
Added 7 hours ago
Principal Enterprise Architect
Wolters Kluwer United States Inc.
Wichita, KS · Coppell, TX · Riverwoods, IL · Kennesaw, GA
Added 7 hours ago
SAP GRC Lead
GAF
Parsippany, NJ
Experience integrating GRC workflows with ITSM platforms (ServiceNow, Jira) for automated access requests
Added 8 hours ago
Senior Salesforce Developer (Remote - US)
ICF Incorporated, LLC
Reston, VA
…world’s leading and most innovative companies like Salesforce, ServiceNow, Microsoft, and UiPath. We focus on offering a full range of architecture and planning, system implementation,…
Added 8 hours ago
Quality Assurance Analyst (Remote - US)
ICF Incorporated, LLC
Reston, VA
…world’s leading and most innovative companies like Salesforce, ServiceNow, Microsoft, and UiPath. We focus on offering a full range of architecture and planning, system implementation,…
Added 8 hours ago
Sr. Production Support Engineer
Retail Services & Systems, Inc
United States
…operational alerts, reports, and metrics), specifically in Jira, ServiceNow, Confluence, or equivalent; Issue tracking and knowledge management tool (Jira, ServiceNow, Confluence, or…
Added 8 hours ago
EF
Senior IT Asset Management Analyst
Exeter Finance Corp
Irving, TX
- $92,200 to $126,800 USD / year
6 to 8 years expertise in using asset management tools and software (e.g., ServiceNow, Ivanti, or similar platforms).
Added 8 hours ago
EF
Senior Modern Work Engineer
Exeter Finance Corp
Irving, TX
- $101,500 to $139,600 USD / year
Deliver high-impact builds that span disciplines, such as enterprise agents, cross-platform automation, and integrations between Microsoft 365, AI platforms, and ServiceNow.
Added 8 hours ago
Development Product Owner Senior - GRC Technology
USAA
San Antonio, TX
…technology solutions, two or more years of experience delivering ServiceNow implementations, enhancements, or technology initiatives, and eight years of experience working within Agile…
Added 8 hours ago
Sr. Solution Sales Executive – State & Local Government (OT / Cyber-Physical Systems), US West (Armis/Veza)
ServiceNow, Inc.
Dallas, TX
…from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and…
Added 8 hours ago
ServiceNow Developer
Deloitte
Dallas, TX
As a Delivery Senior Consultant, Configuration and Integration Solutions on the GPS ServiceNow team, you will be responsible for:
Added 8 hours ago
ITSM Program Manager
Baylor Scott & White Health
Dallas, TX
Knowledge of ServiceNow ITSM capabilities, workflows, and Knowledge Management.
Added 8 hours ago
MA
Manager, HR Service Center - HR Service Center
MD Anderson Cancer Center
Houston, TX
- $51.2 to $76.68 USD / hour
…call center operations. Experience utilizing Genesys Cloud, ServiceNow, HRIS systems, workforce management tools, knowledge management platforms, employee self-service technologies, and…

Closed listing

GovCIO

Data, Communications, and Policy Analyst (Remote)

Boston, MA, United States

USD $80,000.00 - USD $90,000.00 /Yr.

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: USD $80,000.00 - USD $90,000.00 /Yr.
Experience: Bachelors with 5+ years of work experience (or commensurate experience)
Posting language: English
Posted: Oct 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

United States

Suitability/Public Trust

Fully remote

Information Technology

Overview

GovCIO is currently hiring for a Data, Communications, and Policy Analyst to support program management, tasking execution, strategic planning, policy review, metrics generation and reporting activities at Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE). This role will be responsible for providing support to a unit specific data that executes numerous data analytics productions and executive tasking responses on a daily basis. This position is fully remote and available to candidates within the Continental United States (CONUS) but there is ability to work in person in DC on an as-needed basis.

Responsibilities

Provide data analysis and communications support on an array of activities including , drafting responses to congressional correspondence, requests for information, unit specific taskings and documentation for senior leadership.
Pull data from data systems including but not limited to ServiceNow, MS SharePoint and MS Power Applications.
Use tools like Power BI to build data sets, dashboards, and responses to data specific taskings.
Build and maintain collaborative and strategic relationships with federal law enforcement managers and subject matter experts.
Quickly analyze, interpret, and convey complex and technical mission-related policies, procedures, and programs using clear and succinct language.
Track and report the progress of fluid and high-profile written tasks, subtasks, and reports.
Assist clients and team members with ad hoc requests including research, process improvement, and a variety of fast-moving special projects.
Collaborate with multiple stakeholders, such as mission leadership, external organizations, and other internal program teams to collect and compile information to ensure timely responses to requests and ad hoc assignments.
Facilitate the needs, issues, and challenges faced by the clients; perform gap analysis and recommend solutions.
Support to cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
Develop, gather and disseminate information and documentation among both customers and external stakeholders in support of the program.

Qualifications

Qualifications:

Required Skills and Experience:

Bachelors with 5+ years of work experience (or commensurate experience)
Experience with Microsoft Power BI
Experience working in a dynamic, quick turn US government environment

Preferred Skills and Experience:

Ability to translate mission needs into tactical execution of visual artifacts, reports, taskings and overall policy analysis.
Excellent oral communication skills.
Strong problem-solving and organizational abilities.
Ability to work independently in an extremely fast-paced environment.
Ability to foster collaborative relationships with other team and external stakeholders.
Be flexible to change direction on a moment’s notice while also tracking/executing tasks in progress.
Ability to think “outside of the box” while communicating or dealing with a variety of situations.
Possess clear understanding of the activities, roles, and responsibilities on large scale projects.

Clearance Required: Ability to attain and maintain DHS clearance (US citizenship required)

Posted Salary Range

USD $80,000.00 - USD $90,000.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

About employer

More about this job

Skills

Program management
ICE
Data analysis
Documentation
ServiceNow
Microsoft SharePoint
Microsoft Power BI
Law enforcement
Research
Process improvement
Leadership
Process qualitative information
Circulate information
Policy development
Communication skills
Problem solving
Work independently

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