Food Server

•

•

Food Server Responsibilities:

• Performing opening duties such as setting tables, polishing glasses, folding napkins, and replenishing condiments
• Attending pre-shift and general meetings to gain knowledge of special offers and stock-related issues, and to discuss service and product matters
• Assisting management and hosts/hostess to meet, greet, and seat guests, and issuing them food and wine menus
• Providing introductions to guests, and informing them of special offers and stock shortages before they select items off the menu
• Ensuring beverages are served swiftly and replenished continuously
• Ensuring accuracy when entering orders into the point of sale (POS) system
• Following up on food and beverage orders with the back of house (BOH)
• Checking on guests to establish satisfaction with the product and overall experience, and providing management with feedback
• Issuing guests with their check on request, and greeting and thanking them sincerely upon departure
• Performing closing duties such as sweeping and vacuuming, and preparing linens for collection by laundry service
• Providing the highest level of service to guests, patrons and team members

Food Server Requirements:

• 3+ years of work experience in an upmarket or high-volume restaurants
• Completion of product knowledge training, and written and verbal exams
• Proficient with maintaining a solid customer base.
• Excellent verbal communication skills
• Outstanding people skills
• Well-groomed, professional appearance
• Available to work shifts, extended hours, over weekends and holidays
• Physically fit, agile, and dexterous
• Ability to stand and walk for extended periods
• Proficient time-management skills
• High level attention to detail and excellent memory
• Ability to serve high profile clientele exercising great discretion