Administrative Assistant - Order Processing

Benefits:

• Employee Assistance Program (EAP)
• Disability Insurance
• Life Insurance
• Employee Stock Ownership Plan (ESOP)
• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• Dental insurance

Position Overview We’re seeking a highly organized, proactive, and energetic Administrative Assistant to support our order processing team in Bossier City, LA. This role plays a key part in daily business operations and customer support. Primary responsibilities include:

• Accurately entering and managing customer orders
• Handling incoming customer calls with professionalism and efficiency
• Processing and maintaining essential paperwork and documentation
• Supporting internal teams to ensure smooth workflow and communication

The ideal candidate thrives in a fast-paced environment, communicates clearly, and takes ownership of their work while delivering outstanding service to both internal and external stakeholders.

Education & Experience

• High School Diploma required
• Experience in Manufacturing, Architecture, Construction, or a related field preferred

Knowledge, Skills & Abilities

• Proficient in Microsoft Office Suite
• Strong organizational skills with the ability to prioritize and manage multiple tasks
• Detail-oriented with a high level of accuracy
• Excellent written and verbal communication skills
• Strong presentation and interpersonal skills

Customer-Focused Mindset

• Demonstrates a commitment to exceptional service
• Takes ownership in resolving customer concerns (or ensures proper follow-up)
• Actively listens, asks clarifying questions, and confirms understanding
• Follows up promptly and consistently
• Builds positive connections through professionalism, warmth, and respect

Work Style & Professional Attributes

• Strong sense of accountability and reliability
• Positive attitude and team-oriented mindset
• Able to work independently while also collaborating effectively
• Comfortable working autonomously with guidance on complex matters
• Open to feedback and adaptable to change
• Actively supports and engages in company culture