YouTube Partner Suite Experience Manager

YouTube Partner Suite Experience Manager

Share YouTube Partner Suite Experience Manager

corporate_fare YouTube place San Bruno, CA, USA

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Share YouTube Partner Suite Experience Manager

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 6 years of experience within one or more of the following fields: program management, executive administration, management consulting, business operations, or corporate strategy

Preferred qualifications:

• Experience delivering exceptional service and creating positive, lasting experiences for creators, artists, and key external partners.
• Experience operating an event venue, conference facility, or executive meeting center within a large organization.
• Experience with process design and continuous improvement, including establishing operational protocols from scratch and refining workflows over time.
• Ability to manage competing priorities and adapt effectively to unexpected operational challenges while ensuring seamless execution.
• Ability to build collaborative relationships, engage stakeholders, and drive alignment across teams without formal authority.
• Demonstrated written and verbal communication skills, including developing clear messaging and operational guidance for various partner audiences.

About the job

The Strategic Planning and Business Operations team is responsible for ensuring our teams are responsibly resourced to execute against YouTube’s most important priorities, enabling our executive team to lead their organizations effectively, and driving key cross-business initiatives globally.

As the Experience Manager for YouTube’s Partner Suite in San Bruno, you will work closely with our Partnerships teams to operationalize our space reserved for meetings among YouTube leadership, top creators and artists, and senior partner executives.

You will approach with a partner-centric perspective to ensure the on-site operations are exceptional through establishing and overseeing reservation protocols and prioritizing inbound requests, partnering with on-site teams (e.g., catering, facilities, tech support, security) to ensure the space is always partner-ready, and remaining agile and responsive to last minute changes and adjustments.

Your broad understanding of YouTube’s business and partnership priorities, and your ability to identify creative solutions and influence without authority will help land these critical creator and partner moments. You are comfortable with ambiguity and you effortlessly adapt your approach to reconcile with changing priorities, direction, and guidance.

You are comfortable working cross-functionally in a results-driven environment, have a proven track record of managing competing priorities, and want to be part of an innovative global team forging new ground in the world of technology and entertainment.

Note: This role is required to be in-person in our San Bruno office up to five days a week, depending on partner meeting schedules.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $152000 - $221000 (USD) + 15% bonus target + equity + benefits

Learn more aboutbenefits at Google (https://www.google.com/about/careers/applications/benefits/) .

Responsibilities

• Manage the creator and partner experience and oversee daily operations, including reservations, escalations, operational support (e.g., catering, tech, facilities, security), access rights, budget support, etc.
• Own ‘air-traffic control’ for the YouTube Partner Suite, including reviewing and approving all engagements hosted in the space and being mindful of concurrent or conflicting usage.
• Serve as the primary point of contact for questions about meeting rooms, parking, and other logistics; approach internal and external communications with a sense of hospitality, responsiveness, and professionalism.
• Develop and socialize operating procedures and guidelines for using the space; gather feedback from users and stakeholders and drive continuous improvement as needed.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .

If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.