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Steel Project Manager
GPAC
Fort Smith, AR
- $75,000 to $115,000 USD / year
Proficient in project management and construction software, including Tekla, AutoCAD, Bluebeam, Fabtrol (or similar).
Added 1 min ago
Draftsman
BENEDETTINI CABINETS LP
Rosenberg, TX
Able to operate Cabinet Vision Software, Insight, Microsoft.
Added 1 min ago
Electrical Engineer I (For SNC Summer 2026 Interns Only)
Sierra Nevada Corporation
Plano, TX
Bachelor’s degree in Electrical Engineering or related field.
Added 1 min ago
Tech Lead Manager | Growth & Transformation
Red Ventures
Charlotte, NC · NY · 1101 Red Ventures Drive Fort Mill, SC
6+ years of software engineering experience, including 1+ years leading engineers as a manager, tech lead, or mentorship experience.
Added 1 min ago
Director of Engineering | Growth & Transformation
Red Ventures
Charlotte, NC · NY · 1101 Red Ventures Drive Fort Mill, SC
10+ years of software engineering experience, including 4+ years leading engineering teams and at least 2 years managing managers or tech leads.
Added 1 min ago
G
Steel Estimator
GPAC
Fort Smith, AR
- $60,000 to $100,000 USD / year
Utilize industry-standard estimating software to generate proposals and bid packages.
Added 1 min ago
A
Wire Harness/ Bench Build Technician
Actalent
Warren, MI
- $28 to $35 USD / hour
…advanced electrical and infotainment test benches used for software integration and validation of automotive systems. This role focuses on building new and retrofit electrical test benches,…
Added 1 min ago
Project Manager
Actalent
Miramar, FL
Experience using construction management software is a plus.
Added 1 min ago
Mechanical Engineer
Actalent
Bedford, OH
Create and maintain 3D models, engineering drawings, bills of material, and technical documentation.
Added 1 min ago
A
Embedded Software Engineer
Actalent
Tucson, AZ
- $67.31 to $95 USD / hour
Job DescriptionWe are seeking a talented Software Engineer to join our team, focusing on the design and implementation of software solutions for mission-critical, real-time systems. You…
Added 1 min ago
Solidworks Drafter
Actalent
Cary, IL
…libraries, and file structures. The position manages SolidWorks software installations, licensing, permissions, security, upgrades, and troubleshooting. Additionally, the drafter provides…
Added 1 min ago
A
Validation Engineer
Actalent
Saint Paul, MN
- $40 to $52 USD / hour
…processes, materials, equipment, cleaning, and computerized…
Added 1 min ago
A
Supplier Quality Engineer
Actalent
Maple Grove, MN
- $40 to $60 USD / hour
Previous experience as a Supplier Quality Engineer, Quality Engineer, or in a similar quality-focused engineering role.
Added 1 min ago
A
Software Engineer
Actalent
Maple Grove, MN
- $50 to $70 USD / hour
Sr Software Engineer Hard Real-Time Embedded C++ (Maple Grove, MN)OverviewSr-level individual contributor role (90% hands-on development, 10% technical leadership) focused on designing and…
Added 1 min ago
A
Manufacturing Engineer
Actalent
Brooklyn Park, MN
- $48 to $60 USD / hour
Solid understanding of software capabilities and business applications relevant to manufacturing and engineering.
Added 1 min ago
A
Systems Manager
Actalent
Minneapolis, MN
- $42 to $60 USD / hour
Job Title: Engineering Systems Administration ManagerJob DescriptionThe Engineering Systems Administration Manager oversees the analysis, coordination, and processing of engineering change…
Added 1 min ago
A
Systems Manager
Actalent
Minneapolis, MN
- $42 to $60 USD / hour
Job Title: Engineering Systems Administration ManagerJob DescriptionThe Engineering Systems Administration Manager oversees the analysis, coordination, and processing of engineering change…
Added 1 min ago
A
Document Control Specialist
Actalent
Minneapolis, MN
- $30 to $35 USD / hour
…Device Regulations. The ideal candidate will have experience in engineering and/or Product Data Management (PDM) systems, as well as a strong work history in implementing and delivering…
Added 1 min ago
A
Test Engineer
Actalent
Burnsville, MN
- $38 to $47 USD / hour
Job Title: Test EngineerJob DescriptionThe Test Engineer performs end-to-end test engineering activities across all product test stages, from requirements definition and test planning to…
Added 1 min ago
A
Electrical Drafter
Actalent
Saint Louis, MO
- $27 to $32 USD / hour
…drafting, modeling, and analysis support using STAAD and Trek software…
Added 1 min ago
A
Electrical Engineer
Actalent
Sioux Falls, SD
- $38 to $45 USD / hour
…maintain electrical scope of work documents, oversee third-party engineering firms, and specify and design electrical systems. This role requires strong coordination and project management…
Added 1 min ago
Mechanical Engineer
KOCH Finishing Systems
Caledonia, MI
Proficiency with CAD software (SolidWorks, Autodesk Inventor, or similar) as an engineering tool; PLM/PDM experience a plus
Added 1 min ago
Mechanical Engineer
Koch Enterprises Family of Companies
Caledonia, MI
Proficiency with CAD software (SolidWorks, Autodesk Inventor, or similar) as an engineering tool; PLM/PDM experience a plus
Added 2 mins ago
Senior Forward Deployed Engineer (FDE Lead
ewminds consulting Services
East Pittsburgh, PA
14+ years of software engineering and technical leadership experience, including ownership of production systems and large-scale delivery initiatives.
Added 2 mins ago
Full Stack Engineer
ewminds consulting Services
Clairton, PA
· 10+ years of experience in software engineering with significant responsibility for production systems

Google

Supportability Technical Lead, Billing, Google Cloud

Boulder, CO, United States
Sunnyvale, CA, United States
Austin, TX, United States

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Job details

Experience: 13 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
Posting language: English

Original job description

For Canada Applicants: This is role a new vacancy. Google utilizes AI tools to assist in assessing candidates in our hiring processes.

In most instances, this position requires in-person interviews as part of the hiring process.

For US Applicants: The application window will be open until at least November 19, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

Minimum qualifications:

Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
13 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
Experience leading projects or initiatives from design/concept through to delivery (e.g., driving a feature improvement or new internal tool).

Preferred qualifications:

Experience querying, analyzing, and interpreting large datasets using SQL and other data storage/analysis tools (e.g., NoSQL, logs analysis, protocol buffers, MapReduce).
Experience with public cloud services (Google Cloud Platform), Machine Learning, Generative AI, model evaluation, and supporting hosted applications or FinOps/billing systems.
Proficiency in coding, debugging, or system design with general-purpose programming languages (e.g., Java, C, C++, Python, Go, Shell, JavaScript, Perl, .NET) and core web technologies, networking, or Linux/Unix administration.
Proven leadership and technical communication skills to create documentation, influence system architecture, and collaborate across Support and Product Development teams.
Strong computer fundamentals in web technologies (e.g., HTTP, HTML, DNS, TCP, etc.).

Cloud Billing Support resolves Billing issues by driving improvements at scale across all Cloud customers. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

In this role, you will be responsible for designing the future state of technical support and customer experience for Billing. You will partner with GCP Product teams, Support teams, Development, and other cross-functional leadership to define and drive the strategic roadmap for technical support innovation and agility. You will focus on leading projects to integrate supportability requirements throughout the product life-cycle and defining new standards for support processes, tooling, and operational readiness.

You will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. You will own large and important customer issues in addition to providing level two support to other support teams, troubleshooting technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. You will make products easier to adopt and use by making improvements to the product, tools, processes and documentation.

You will work regular hours, with some flexibility to collaborate with other geographical locations. You will also join an on-call rotation roughly once a quarter (subject to change), covering a 48-hour weekend Tier1 shift with a 5-minute response Service Level Objective (SLO). Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $176000 - $256000 (USD) + 20% bonus target + equity + benefits Canada: $174000 - $178000 (CAD) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

Partner with Development Directors, Product Management, and Support leadership to define and execute the technical supportability roadmap across Google Cloud's portfolio including automated deflection and self-service diagnostics.
Analyze fleet-wide incident telemetry and recurring customer failure modes to author technical proposals that influence Product Development roadmaps driving upstream improvements in API design, quota governance, error observability, and platform guardrails.
Understand customer issues, advocate for their needs with internal teams, including product and development teams, to find ways to deliver support and products.
Design and deploy internal diagnostic tools, SQL/telemetry pipelines, and AI-driven triage automations that eliminate manual development toil and accelerate root-cause identification across global support teams.
Lead production supportability reviews before launch sign-off.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Waterloo, ON, Canada; Boulder, CO, USA; Sunnyvale, CA, USA; Austin, TX, USA.

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More about this job

Skills

Google Cloud
Troubleshooting
SQL
Data storage
NoSQL
Debugging
Programming languages
Oracle Java
C
C++
Python
Go
JavaScript
Perl
.NET
Linux
UNIX
Leadership
Communication skills
Documentation
HTML
DNS
Technical support
Customer experience
Product life-cycle
System administration
API development

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