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Added 7 mins ago
Cloud Platform Administrator (Mid-Level, Senior or Lead) **Sign on Bonus Potential**
The Boeing Company
Berkeley, MO · Seattle, WA · Daytona Beach, FL
The Infrastructure team is seeking a skilled platform engineer to help build and operate the cloud platform services that host critical enterprise applications and software toolchains. In…
Added 9 mins ago
J
Senior Software Engineer
Jobot
Philadelphia, PA
- $150,000 to $200,000 USD / year
We are seeking a Senior Full Stack Engineer to design, build, and scale modern web applications across both frontend and backend environments. This individual will play a key role in…
Added 9 mins ago
Senior Associate, Infrastructure Engineer
KPMG LLP
McLean, VA · Washington, DC
KPMG is currently seeking a Senior Associate, Infrastructure Engineer to join our Federal Services organization.
Added 10 mins ago
Senior Data Engineer, Data Platforms and Integrations
Global Partners
Newton, MA
Added 10 mins ago
Director of Engineering
Pennant Services, Inc.
Remote, United States
Partner with IT on shared environments, security review, identity, and the boundary between the application platform and enterprise infrastructure
Added 12 mins ago
IG
Sr. DevOps Engineer - GCP
Insight Global
Remote, United States
- From $68 USD / hour
We are seeking a Senior DevOps Engineer with strong Google Cloud Platform (GCP) experience to design, implement, automate, and support scalable cloud infrastructure. This role will work…
Added 15 mins ago
UG
Senior Information Security Engineer
UnitedHealth Group
Plymouth, MN
- $91,700 to $163,700 USD / year
As a Senior Information Security Engineer on our Security Operations Engineering team, you will play a critical role in designing, deploying, and maintaining enterprise web application…
Added 16 mins ago
Software Development Engineer, Eva Development Team
Amazon Data Services, Inc.
Bellevue, WA
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all…
Added 17 mins ago
Professional Services Staff Consultant
Palo Alto Networks, Inc.
Remote, United States
The Professional Services Consultant for Cloud Security delivers hands-on architecture, deployment, integration, and configuration services for Palo Alto Networks virtualized security…
Added 28 mins ago
Windows Systems Engineer, RSCI Collaborative Services
Amazon
Jessup, MD
Do you have a passion for operating enterprise infrastructure that enables thousands of builders to accomplish their mission in secure, air-gapped environments? Would you like to be the…
Added 28 mins ago
Cloud Systems Engineer II, ADC System Security Engineering, ADC System Security Engineering
Amazon
Jessup, MD
You’ll love the ADC System Security Engineering team if you are passionate about security, and curious how we design security into the cloud and Amazon infrastructure from the minute a…
Added 28 mins ago
Senior Software Systems Engineer
SAIC
Silver Spring, MD
Cloud & Platforms: AWS (ECS/Fargate, Lambda, SQS, SNS, S3, CloudFront, RDS, EC2), Azure (App Services, Functions, Blob Storage, Key Vault, Azure SQL, AI Search), Infrastructure as Code…
Added 28 mins ago
Database/Systems Engineer - TS/SCI w/Poly
Parsons Corporation
Baltimore, MD
…they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take…
Added 28 mins ago
Network and Systems Lab Engineer, Mid
BOOZ, ALLEN & HAMILTON, INC.
Aberdeen Proving Ground, MD
As a network engineer on our team, you'll use your skills in network design and architecture, system interoperability, OSI model, network transport layers, multi-protocol label switching,…
Added 29 mins ago
SI
Staff Security Engineer, Identity Access Management
Snap Inc.
Los Angeles, CA · Palo Alto, CA · San Diego, CA · Bellevue, WA
- $213,000 to $377,000 USD / year
We’re looking for a Staff Security Engineer to serve as the technical lead for SnapIAM, Snap’s identity and access management platform. SnapIAM provides a centralized platform for managing…
Added 29 mins ago
SI
Application Engineer, CRM Technology, Level 4
Snap Inc.
Los Angeles, CA · Seattle, WA · San Francisco, CA · Palo Alto, CA · Austin, TX · NY
- $133,000 to $235,000 USD / year
…used by our business teams. You'll work across Snap's internal infrastructure, Salesforce, and cloud services to develop reliable systems that help teams operate more efficiently and…
Added 34 mins ago
EW
Senior Cloud Systems Engineer
East West Bank
El Monte, CA
- $175,000 USD / year
We are seeking a hands-on Cloud Engineer to design, build, automate, and support secure, reliable, and scalable cloud infrastructure. This role will primarily focus on Microsoft Azure and…
Added 34 mins ago
EW
Senior Site Reliability Engineer
East West Bank
El Monte, CA
- $175,000 USD / year
We are seeking an experienced Cloud Site Reliability Engineer (SRE) to improve the reliability, availability, performance, and operational efficiency of enterprise services running in…
Added 34 mins ago
EW
Fabric and Data Engineer
East West Bank
Pasadena, CA
- $30 to $34 USD / hour
Partner with Cloud, Infrastructure, Security, Data, Application Development, and business teams.
Added 35 mins ago
Principal Software Engineer
Pearson
Hoboken, NJ
…interfaces, workflow orchestration, AI, backend services, and cloud infrastructure. You will stay deep in design and implementation while raising the technical judgment and execution of the…
Added 35 mins ago
O
Senior Software Engineer - AI Oversight
OpenMined
Remote, United States
- $125,000 to $220,000 USD / year
Experience with CI/CD, debugging complex systems, and working with cloud infrastructure
Added 41 mins ago
CI
SRE Systems Engineer (TS/SCI Clearance)
Computable Insights LLC
VA
- $117,200 to $176,700 USD / year
Join our Site Reliability Engineering (SRE) team, where you work alongside Infrastructure and Research and Development partners to keep Salesforce cloud services available for customers…
Added 41 mins ago
SI
Security Governance Engineer - Secure, Build & Change
Salesforce, Inc.
WA · VA · CA
- $117,200 to $194,200 USD / year
As a Sr. Security Governance Engineer, you'll translate enterprise security policies, regulatory requirements, and risk expectations into measurable, technically actionable controls. You'll…
Added 41 mins ago
SI
Software Engineer
Salesforce, Inc.
CO
- $117,200 to $176,700 USD / year
Experience with AWS, Terraform, Kubernetes, Cloudflare, or related cloud infrastructure.
Added 45 mins ago
Senior Staff Backend Software Engineer, Grid Applications
Tapestry
Mountain View, CA
…electric grid. We are tackling one of the world’s most important infrastructure challenges: helping the energy system become more visible, understandable, reliable, affordable, abundant,…

Closed listing

Google

Supportability Technical Lead, AI/ML, Google Cloud

Austin, TX, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Supportability Technical Lead, AI/ML, Google Cloud

Share Supportability Technical Lead, AI/ML, Google Cloud

corporate_fare Google place Austin, TX, USA; Sunnyvale, CA, USA

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Share Supportability Technical Lead, AI/ML, Google Cloud

info_outline

XIn most instances, this position requires in-person interviews as part of the hiring process.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Sunnyvale, CA, USA .

Minimum qualifications:

Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
9 years of experience in a technical role (e.g., Technical Solutions Engineer, Software Engineer, Customer Engineer, Professional Services, or Technical Program Management), troubleshooting or triaging technical issues.
Experience in Google Cloud Platform, ADK, Generative AI and with AI model training, testing, evaluation, and tuning processes.
Experience with web technologies (e.g., HTTP, HTML, DNS, TCP).
Experience leveraging AI to build, read, and debug code (any language).

Preferred qualifications:

Experience leading projects or initiatives from design/concept through to delivery (e.g., driving a major feature improvement or new internal tool).
Ability to analyze and influence systems architecture and design patterns to improve supportability, debuggability, and diagnosability across the AI/ML product suite.
Ability to grow in changing environments and requirements.
Effective leadership and influencing skills in the application of AI or Machine Learning, with the ability to lead the design and implementation of AI-based solutions, web services, debugging tools, with a proven ability to work across Support and Product Engineering teams to align priorities and drive outcomes.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $150000 - $217000 (USD) + 15% bonus target + equity + benefits

Learn more aboutbenefits at Google (https://www.google.com/about/careers/applications/benefits/) .

Responsibilities

Partner with Support, Engineering, and other cross-functional leadership to define and drive the roadmap for technical support innovation and agility across the AI/ML product portfolio.
Understand customer issues, advocate for their needs with internal teams, including product and engineering teams, to find ways to deliver support and products.
Resolve technical troubleshooting and mitigating complex systemic problems faced by our customers.
Design the future state of technical support and customer experience by defining and advocating new standards for support processes, telemetry, tooling, and operational readiness.
Oversee support launch readiness and excellence for new AI/ML products and identify targeted opportunities to transform the support experience.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .

If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

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Skills

ML
Google Cloud
Program management
Troubleshooting
HTML
DNS
Leadership
Technical support
Customer experience
Recruitment

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