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QA Automation Technical Lead
Lehi, UT
Track record of improving reliability and reducing flaky tests in large-scale, asynchronous, event-driven automation suites.
Added just now
Senior Data Engineer (Remote Opportunity)
Hyatt
Chicago, IL
As a Senior Data Engineer, you will take on big data challenges in an agile way. In this role, you will build data pipelines that enable engineers, analysts, and other stakeholders across…
Added 1 min ago
QA Automation Technical Lead
NRG
Lehi, UT
Track record of improving reliability and reducing flaky tests in large-scale, asynchronous, event-driven automation suites.
Added 1 min ago
Engineer I - Electrical (Engineering Development Program 2027)
Vermeer Corporation
Pella, IA
Collaborate with cross-functional teams to support hardware-in-the-loop (HIL) testing and ensure system reliability.
Added 1 min ago
Test Engineering - Software Engineer (Hybrid)
BAE Systems
Cedar Rapids, IA
Seeking a highly motivated and skilled Test Software Engineer to join our dynamic team. You will play a critical role in ensuring the quality and reliability of our cutting-edge GPS…
Added 1 min ago
KS
Automotive Quality Engineer (APQP / PPAP)
Kelly Services
Bowling Green, OH
- $38 USD / hour
Kelly is seeking an experienced Automotive Quality Engineer to join a premier manufacturing client. This is an excellent opportunity for a quality professional with a strong background in…
Added 1 min ago
Regulatory Compliance Engineer
Re:Build Manufacturing
Kalamazoo, MI
The Regulatory Compliance Engineer is responsible to complete tasks as directed by Tekna’s quality assurance framework. This supports New Product Development and ensures product safety,…
Added 1 min ago
Server Engineer - NBA 2K
Visual Concepts
Irvine, CA · CA
We’re seeking a Engineer with a passion for server-side development to join the NBA 2K team! In this role, you’ll take ownership across a broad technical landscape- working in distributed…
Added 1 min ago
Senior Server Engineer
Visual Concepts
Irvine, CA
We’re seeking a Senior Engineer with a passion for server-side development to join the NBA 2K team! In this role, you’ll take ownership across a broad technical landscape- working in…
Added 1 min ago
Software Test Engineer
WCG Clinical
Des Moines, IA
The Software Test Engineer is a member of the Quality Engineering team, responsible for supporting the testing, validation and delivery of WCG namedproducts and systems.The role applies…
Added 1 min ago
Principal Mechanical Design Engineer
Aerospace
Phoenix, AZ
As a Principal Mechanical Design Engineer here at Honeywell Aerospace, you will be a key contributor to the design and development of cutting-edge mechanical solutions. You will play a…
Added 2 mins ago
A
Senior Automation Scientist/Engineer - Biologics Engineering
AstraZeneca
Gaithersburg, MD · Gaithersburg
- $124,000 to $171,000 USD / year
We are seeking a Senior Automation Scientist/Engineer to help drive this transformation by embedding laboratory automation and robotics into our workflows and shaping the future of…
Added 2 mins ago
UG
Senior Java Backend Engineer
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
As a Senior Software Engineer, you will play a key role in designing, developing, and maintaining high-performing Java/Spring Boot enterprise applications and microservices. Our team is…
Added 3 mins ago
Project Manager
Solaris Oilfield Infrastructure, LLC
Houston, TX
…budget, and to the highest standards of safety, quality, and reliability. You will manage cross-functional teams, EPC contractors, vendors, and stakeholders while driving successful…
Added 3 mins ago
Cloud Systems Engineer
Neptune
Altoona, PA
As a Cloud Systems Engineer you will be responsible for the implementation, maintaining, and supporting cloud infrastructure that powers our software platforms. You will handle…
Added 4 mins ago
SI
Critical Facility Engineer I (CFE I)
Salute Inc.
Dallas, TX · Royse City, TX
- $27.98 to $31.51 USD / hour
…ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Critical Facility…
Added 4 mins ago
IG
Principal Software Architect
Insight Global
Smyrna, GA
- $140,000 to $240,000 USD / year
- 6+ years as a principal-level software engineer or architect, with the ability to lead technical design and architecture decisions
Added 4 mins ago
Senior Software Engineer - Service Observability & Detection
Apple
Cupertino, CA
…secure at massive scale. We are looking for a Senior Software Engineer to join the Service Observability & Detection team within Wallet, Payments, and Commerce (WPC). In this role, you will…
Added 5 mins ago
Senior AI Operations Engineer
Robinhood
Bellevue, WA · Menlo Park, CA · NY
As a Senior AI Operations Engineer, you'll play a key role in building, operating, and improving the infrastructure behind Robinhood's enterprise AI capabilities. You'll work across AI…
Added 5 mins ago
Data Engineer
Primoris Services Corporation
Remote, United States
We are seeking a skilled, execution-focused Data Engineer to join our Data & Analytics team. This role is responsible for designing, building, and maintaining scalable, production-grade…
Added 5 mins ago
Data Engineer
Southern Company
Birmingham, AL · Atlanta, GA
The Electric Operations Technology Solutions (EOTS) Data Engineer is responsible for building, operationalizing, and maintaining data pipelines to support data, analytics, and AI use cases…
Added 6 mins ago
IAM Engineer
First National Bank Of Pennsylvania
Pittsburgh, PA
Position Title: IAM (Identity and Access Management) Engineer
Added 6 mins ago
Senior ASIC Verification Engineer
Hewlett Packard Enterprise
Sunnyvale, CA
…switches for the internet. We keep the world connected with speed, reliability, security, and ease of use. At HPE Networking Silicon group, we push the boundaries of what is possible in a…
Added 6 mins ago
Electrical Engineer, Specialist
L3Harris Technologies
Yorba Linda, CA
L3Harris is seeking a Electrical Engineer with knowledge of job area in Analog, Digital, or RF engineering. Participate in complex projects or processes with general oversight. Communicates…
Added 7 mins ago
Principal Robotics Engineer - R&D
Boston Engineering Corporation
Waltham, MA
Boston Engineering is seeking a Principal Robotics Engineer - R&D to join our team in Waltham, MA!

Closed listing

Google

Supportability Technical Lead, AI/ML, Google Cloud

Austin, TX, United States

This opening has closed.

The original listing is kept below for reference.

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Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Supportability Technical Lead, AI/ML, Google Cloud

Share Supportability Technical Lead, AI/ML, Google Cloud

corporate_fare Google place Austin, TX, USA; Sunnyvale, CA, USA

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Share Supportability Technical Lead, AI/ML, Google Cloud

info_outline

XIn most instances, this position requires in-person interviews as part of the hiring process.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Sunnyvale, CA, USA .

Minimum qualifications:

Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
9 years of experience in a technical role (e.g., Technical Solutions Engineer, Software Engineer, Customer Engineer, Professional Services, or Technical Program Management), troubleshooting or triaging technical issues.
Experience in Google Cloud Platform, ADK, Generative AI and with AI model training, testing, evaluation, and tuning processes.
Experience with web technologies (e.g., HTTP, HTML, DNS, TCP).
Experience leveraging AI to build, read, and debug code (any language).

Preferred qualifications:

Experience leading projects or initiatives from design/concept through to delivery (e.g., driving a major feature improvement or new internal tool).
Ability to analyze and influence systems architecture and design patterns to improve supportability, debuggability, and diagnosability across the AI/ML product suite.
Ability to grow in changing environments and requirements.
Effective leadership and influencing skills in the application of AI or Machine Learning, with the ability to lead the design and implementation of AI-based solutions, web services, debugging tools, with a proven ability to work across Support and Product Engineering teams to align priorities and drive outcomes.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $150000 - $217000 (USD) + 15% bonus target + equity + benefits

Learn more aboutbenefits at Google (https://www.google.com/about/careers/applications/benefits/) .

Responsibilities

Partner with Support, Engineering, and other cross-functional leadership to define and drive the roadmap for technical support innovation and agility across the AI/ML product portfolio.
Understand customer issues, advocate for their needs with internal teams, including product and engineering teams, to find ways to deliver support and products.
Resolve technical troubleshooting and mitigating complex systemic problems faced by our customers.
Design the future state of technical support and customer experience by defining and advocating new standards for support processes, telemetry, tooling, and operational readiness.
Oversee support launch readiness and excellence for new AI/ML products and identify targeted opportunities to transform the support experience.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .

If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

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Skills

ML
Google Cloud
Program management
Troubleshooting
HTML
DNS
Leadership
Technical support
Customer experience
Recruitment

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