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Lead/ Senior Machine Learning Scientist, Integrative Phenotyping
insitro
South San Francisco, CA
As a Lead/ Senior Machine Learning Scientist on the Integrative Phenotyping team, you will develop, productionize, and deploy cutting-edge ML approaches to build precise phenotypes from…
Added 1 min ago
Senior Engineer
Legend Biotech US
Raritan, NJ
Legend Biotech is seeking a Senior Engineer to provide technical leadership for facilities, utilities, and commercial cell therapy manufacturing process equipment, and technical support of…
Added 1 min ago
Systems Integration Engineer II, Automated Drive
Rivian
Palo Alto, CA
Added 2 mins ago
Senior Software Engineer, Marketing Technology
Airbnb
San Francisco, CA
As a Senior Software Engineer on the Segmentation & Insights Platform team, you’ll lead projects end-to-end and help shape how Airbnb reaches its guests and hosts. Our team builds the…
Added 4 mins ago
Senior Engineer, Field Services
Entegris, Inc.
Remote, United States
Lead field investigations and support timely resolution of equipment, reliability, and process-related issues.
Added 4 mins ago
DevOps Technical Engineer
AIRGAS Airgas, Inc.
Radnor, PA
The DevOps Technical Engineer will serve as a core infrastructure and operations subject matter expert who acts as a technical scout to quickly align projects to scalable Cloud/DevOps…
Added 5 mins ago
Chief Engineer, USMC
Anduril Industries
Irvine, CA
As Chief Engineer, you're the single technical authority across both. You own the architecture and technical performance of everything Anduril delivers or proposes to the Marine Corps: our…
Added 5 mins ago
DA
Audio Engineer
David AI
San Francisco, CA
- $120,000 to $160,000 USD / year
- Lead a team and calibrate them to the company's audio standards. Listen to problem batches, identify root causes (environment, hardware, settings, processing), and recommend fixes
Added 6 mins ago
Senior Supplier Technical Engineer
United States
Lead the PPAP (Production Part Approval Process) and develop the FAPITP (First Article Production Inspection Test Plan) with initial input from Design Engineering
Added 6 mins ago
Software Sales Associate Director - Procurement Software/Tech
Accenture LLP Company
NY
…to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We…
Added 6 mins ago
A
Quality Engineer
Actalent
Torrance, CA
- $45 to $65 USD / hour
Quality EngineerJob DescriptionWe are seeking a dedicated and detail-oriented Quality Engineer to ensure the highest standards of product quality and customer satisfaction. The ideal…
Added 7 mins ago
Software Engineer (Back-end)
Cisco Systems, Inc.
Seattle, WA
…management products. We enable customers to route, transform, and process their data at the edge and in the cloud, and to store and query it at massive scale in a modern data lake. We're…
Added 7 mins ago
AVD Steering Design Release Engineer
General Motors LLC
Warren, MI
At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be…
Added 7 mins ago
Compartment Integration Design Engineer – 2D/3D Math and VR/MR
General Motors LLC
Warren, MI
At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be…
Added 7 mins ago
Senior Studio Design Quality Engineering
General Motors LLC
Warren, MI
The Studio Design Quality Engineer serves as the craftsmanship-quality representative for interior and exterior vehicle integration. This customer-facing surface integration role partners…
Added 8 mins ago
Staff Electrical Engineer Multiport NPD
Intuitive
Sunnyvale, CA
We are seeking a Senior Electrical Engineer to contribute towards complex mixed signal designs for next-generation surgical robotic systems. The person in this position will work closely…
Added 9 mins ago
Senior Product Development Engineer
NVIDIA USA
CA
Looking for a skilled and motivated Product Development engineer to drive bring up of state-of-the-art SOCs through collaboration with architecture, software, test and hardware teams.
Added 9 mins ago
Senior AI Engineer
NVIDIA USA
CA
…develop the future of agentic AI at scale. As the Senior AI Engineer in Operations, you implement our vision for codifying our decision logics and implement decision intelligence ensuring…
Added 9 mins ago
Principal Forward-Deployed Engineer
Docusign
Remote, United States
…over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes…
Added 9 mins ago
Principal Forward-Deployed Engineer
Docusign
Remote, United States
…over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes…
Added 9 mins ago
Counter Sales Representative
US LBM Service Co
Houston, TX
The Counter Sales Representative is responsible for assisting customers and contractors with the sales process by taking orders over the counter, answering questions, and receiving payment…
Added 9 mins ago
Counter Sales Representative
US LBM Service Co
Gatesville, TX
The Counter Sales Representative is responsible for assisting customers and contractors with the sales process by taking orders over the counter, answering questions, and receiving payment…
Added 10 mins ago
Leader, Hardware Engineering
Cisco Systems, Inc.
San Jose, CA
The Leader, Hardware Engineer is a key member of the Cisco Purpose Built Switch hardware team. The team is expected to bring up the system to work with multiple groups including ASIC, DFT,…
Added 11 mins ago
Distinguished Hardware Engineer
Cisco Systems, Inc.
San Jose, CA
As a Distinguished Engineer, you will serve as a technical visionary and advisor to Cisco’s engineering business and senior management. You will lead and influence key industry boards,…
Added 15 mins ago
Senior IT Systems Engineer I
Rocket Lab Corporation
Long Beach, CA
Based onsite at Rocket Lab's global headquarters in Long Beach, CA, the Senior IT Systems Engineer will join a fast-paced, team-oriented manufacturing environment. This role will be…

Closed listing

Google

Supportability Technical Lead, AI/ML, Google Cloud

Austin, TX, United States

This opening has closed.

The original listing is kept below for reference.

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Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Supportability Technical Lead, AI/ML, Google Cloud

Share Supportability Technical Lead, AI/ML, Google Cloud

corporate_fare Google place Austin, TX, USA; Sunnyvale, CA, USA

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Share Supportability Technical Lead, AI/ML, Google Cloud

info_outline

XIn most instances, this position requires in-person interviews as part of the hiring process.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Sunnyvale, CA, USA .

Minimum qualifications:

Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
9 years of experience in a technical role (e.g., Technical Solutions Engineer, Software Engineer, Customer Engineer, Professional Services, or Technical Program Management), troubleshooting or triaging technical issues.
Experience in Google Cloud Platform, ADK, Generative AI and with AI model training, testing, evaluation, and tuning processes.
Experience with web technologies (e.g., HTTP, HTML, DNS, TCP).
Experience leveraging AI to build, read, and debug code (any language).

Preferred qualifications:

Experience leading projects or initiatives from design/concept through to delivery (e.g., driving a major feature improvement or new internal tool).
Ability to analyze and influence systems architecture and design patterns to improve supportability, debuggability, and diagnosability across the AI/ML product suite.
Ability to grow in changing environments and requirements.
Effective leadership and influencing skills in the application of AI or Machine Learning, with the ability to lead the design and implementation of AI-based solutions, web services, debugging tools, with a proven ability to work across Support and Product Engineering teams to align priorities and drive outcomes.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $150000 - $217000 (USD) + 15% bonus target + equity + benefits

Learn more aboutbenefits at Google (https://www.google.com/about/careers/applications/benefits/) .

Responsibilities

Partner with Support, Engineering, and other cross-functional leadership to define and drive the roadmap for technical support innovation and agility across the AI/ML product portfolio.
Understand customer issues, advocate for their needs with internal teams, including product and engineering teams, to find ways to deliver support and products.
Resolve technical troubleshooting and mitigating complex systemic problems faced by our customers.
Design the future state of technical support and customer experience by defining and advocating new standards for support processes, telemetry, tooling, and operational readiness.
Oversee support launch readiness and excellence for new AI/ML products and identify targeted opportunities to transform the support experience.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .

If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

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Skills

ML
Google Cloud
Program management
Troubleshooting
HTML
DNS
Leadership
Technical support
Customer experience
Recruitment

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