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Added 1 min ago
Senior Software Engineer, Marketing Technology
Airbnb
San Francisco, CA
As a Senior Software Engineer on the Segmentation & Insights Platform team, you’ll lead projects end-to-end and help shape how Airbnb reaches its guests and hosts. Our team builds the…
Added 4 mins ago
Chief Engineer, USMC
Anduril Industries
Irvine, CA
As Chief Engineer, you're the single technical authority across both. You own the architecture and technical performance of everything Anduril delivers or proposes to the Marine Corps: our…
Added 6 mins ago
Software Engineer (Back-end)
Cisco Systems, Inc.
Seattle, WA
The Platform Experience Backend team builds the APIs and durable workflows behind Splunk's data management products. We enable customers to route, transform, and process their data at the…
Added 7 mins ago
Senior Director, Graphics Systems Software
NVIDIA USA
CA
We are seeking a deeply technical Senior Director of System Software Engineering to lead a world class software organization, bringing sound judgment and a steady hand as our technology and…
Added 7 mins ago
Senior Software Engineer, Distributed Systems - NIM Factory
NVIDIA USA
Remote, United States
NVIDIA is the platform upon which every new AI-powered application is built. We are seeking a senior engineer to design and build factory infrastructure and automation for NVIDIA Inference…
Added 7 mins ago
Senior AI Engineer
NVIDIA USA
CA
…develop the future of agentic AI at scale. As the Senior AI Engineer in Operations, you implement our vision for codifying our decision logics and implement decision intelligence ensuring…
Added 7 mins ago
Senior AI Engineer, Forward Deployed Engineering
NVIDIA USA
CA
…our supply chain on Palantir Foundry and AIP. As a Senior AI Engineer and Forward Deployed Engineer, you will work directly with planners and supply-chain experts to turn their decision…
Added 7 mins ago
Principal Engineer - AV Simulation and Evaluation
NVIDIA USA
CA
We are seeking a Principal Software Engineer to architect and build core platform systems to accelerate Physical AI development, such as Autonomous Driving (AV) & Robotics. This is a…
Added 8 mins ago
Principal Forward-Deployed Engineer
Docusign
Remote, United States
…time, money, and opportunity. Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and…
Added 8 mins ago
Principal Forward-Deployed Engineer
Docusign
Remote, United States
…time, money, and opportunity. Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and…
Added 10 mins ago
Distinguished Hardware Engineer
Cisco Systems, Inc.
San Jose, CA
As a Distinguished Engineer, you will serve as a technical visionary and advisor to Cisco’s engineering business and senior management. You will lead and influence key industry boards,…
Added 15 mins ago
Senior IAM & Information Security Engineer
Caris MPI, Inc.
Irving, TX
We are seeking a Senior IAM & Information Security Engineer with deep, hands-on experience to lead the design, implementation, and management of enterprise-level Identity and Access…
Added 21 mins ago
Principal Forward-Deployed Engineer
projects/helpful-passage-853/companies/9810ab3a-d8cd-4ba4-9ee5-ca421241fe3c
United States
Added 21 mins ago
Principal Forward-Deployed Engineer
projects/helpful-passage-853/companies/9810ab3a-d8cd-4ba4-9ee5-ca421241fe3c
United States
Added 24 mins ago
O
Senior Systems Software Engineer
Oracle
Nashville, TN
- $102,300 to $209,500 USD / year
Designs and delivers features for provisioning, onboarding, and platform services; owns small-to-medium components end-to-end. Performs cross-layer debugging spanning kernel/user space,…
Added 25 mins ago
TF
Mgr, Engineering - Integration & Engineering
Thrivent Financial for Lutherans
United States
- $139,455 to $188,676 USD / year
You will lead a team of employees and contractors, fostering ownership, continuous learning, and thoughtful experimentation while balancing technical guidance with engineer autonomy. You…
Added 26 mins ago
AI
Senior Software Engineer – Developer Studio
Applied Intuition
Sunnyvale, CA
- $255,653 to $265,000 USD / year
- Lead architectural design efforts for major platform components, including system redesigns, technical tradeoff analysis, and long-term scalability planning.
Added 27 mins ago
Senior Data Scientist
Capgemini
Seattle, WA, WA
- Lead and mentor multidisciplinary teams of AI engineers, data scientists, platform engineers, and domain experts while driving continuous innovation and adoption of emerging AI…
Added 27 mins ago
GenAI Lead / GCP AI Engineer Lead
Capgemini
New York, NY, NY
Google Cloud Associate Cloud Engineer or Professional Cloud Developer
Added 28 mins ago
Staff Site Reliability Engineer
Veeam Software
Remote, United States
…product delivery safe and fast. As a Staff Site Reliability Engineer, you’ll lead by building reliable-by-default platforms, tooling, and patterns that product teams adopt at scale. You…
Added 28 mins ago
Senior Flight Software Engineer
Planet
San Francisco, CA
…the success of Planet’s missions. As a Senior Flight Software Engineer for Superdove, you will lead ongoing development, verification, and on-orbit anomaly escalation for Planet’s core…
Added 42 mins ago
A
Senior PCB Layout Engineer
Actalent
Waukesha, WI
- $50 to $75 USD / hour
…high-speed printed circuit board layout for an Intel-based compute platform, taking complex designs from schematic handoff through fabrication release using Cadence Allegro. You will…
Added 42 mins ago
Senior Data Analyst
Marsh Agency LLC
Remote, United States
…more about what makes us different and how you can thrive as a Platform Engineer at…
Added 55 mins ago
Senior iOS Engineer - Identity & Access Management
onX
Missoula, MT · Austin, TX · Bozeman, MT · Denver, CO · Minneapolis, MN · Portland, OR · Salt Lake City, UT · Seattle, WA
onX is seeking a Senior iOS Engineer who will contribute to meaningful, real-world outcomes that have a lasting impact for customers and the business. In this role, as part of the Identity…
Added 1 hour ago
*Engineering Lead Analyst - CONVERSION*
Citibank, N.A.
United States
As a Cloud Security Controls Engineer at Citi, you will operate at the intersection of security architecture, software engineering, and cyber defense to safeguard our global multi-cloud…

Closed listing

Google

Supportability Technical Lead, AI/ML, Google Cloud

Austin, TX, United States

This opening has closed.

The original listing is kept below for reference.

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Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Supportability Technical Lead, AI/ML, Google Cloud

Share Supportability Technical Lead, AI/ML, Google Cloud

corporate_fare Google place Austin, TX, USA; Sunnyvale, CA, USA

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Share Supportability Technical Lead, AI/ML, Google Cloud

info_outline

XIn most instances, this position requires in-person interviews as part of the hiring process.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Sunnyvale, CA, USA .

Minimum qualifications:

Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
9 years of experience in a technical role (e.g., Technical Solutions Engineer, Software Engineer, Customer Engineer, Professional Services, or Technical Program Management), troubleshooting or triaging technical issues.
Experience in Google Cloud Platform, ADK, Generative AI and with AI model training, testing, evaluation, and tuning processes.
Experience with web technologies (e.g., HTTP, HTML, DNS, TCP).
Experience leveraging AI to build, read, and debug code (any language).

Preferred qualifications:

Experience leading projects or initiatives from design/concept through to delivery (e.g., driving a major feature improvement or new internal tool).
Ability to analyze and influence systems architecture and design patterns to improve supportability, debuggability, and diagnosability across the AI/ML product suite.
Ability to grow in changing environments and requirements.
Effective leadership and influencing skills in the application of AI or Machine Learning, with the ability to lead the design and implementation of AI-based solutions, web services, debugging tools, with a proven ability to work across Support and Product Engineering teams to align priorities and drive outcomes.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $150000 - $217000 (USD) + 15% bonus target + equity + benefits

Learn more aboutbenefits at Google (https://www.google.com/about/careers/applications/benefits/) .

Responsibilities

Partner with Support, Engineering, and other cross-functional leadership to define and drive the roadmap for technical support innovation and agility across the AI/ML product portfolio.
Understand customer issues, advocate for their needs with internal teams, including product and engineering teams, to find ways to deliver support and products.
Resolve technical troubleshooting and mitigating complex systemic problems faced by our customers.
Design the future state of technical support and customer experience by defining and advocating new standards for support processes, telemetry, tooling, and operational readiness.
Oversee support launch readiness and excellence for new AI/ML products and identify targeted opportunities to transform the support experience.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .

If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

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Skills

ML
Google Cloud
Program management
Troubleshooting
HTML
DNS
Leadership
Technical support
Customer experience
Recruitment

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