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Added 4 mins ago
Industrial Engineer Supervisor | Flex Location)
UPS
LOUISVILLE, KY
…the newly developed processes and standards to ensure post implementation success and continued process improvement. This position supports operations over multiple states and shifts,…
Added 9 mins ago
GC
Senior Business Systems Engineer - SimCorp
Gulf Coast Automation Group
Madison · Madison, WI
- From $90,000 USD / year
Job Title: Senior Business Systems Engineer - SimCorp
Added 11 mins ago
Electrical Engineer (Thermal Chilled Water Systems)
Vertiv Corporation
Westerville, OH
Job Description Job Summary The Electrical Engineer will contribute to the release of new, best in class Chiller and CW Systems products; will work in a cross-functional development group;…
Added 12 mins ago
Staff Software Engineer, WarehouseOS
HOJ INNOVATIONS, INC
Salt Lake City, UT
We are hiring our first Staff Software Engineer to lead WarehouseOS workstreams, from clarifying ambiguous problems through rollout and production follow-through.
Added 12 mins ago
Maintenance Supervisor
Graham Packaging Company
Mason, OH
…Maintenance Supervisor will assist in the coordination and the implementation and continuous improvement of the plant’s Preventative Maintenance Program. The primary duties of a Maintenance…
Added 12 mins ago
Solution Engineer
Snowflake Inc.
Darbydale, OH
…future of how work gets done. We are looking for a Solution Engineer who is accustomed to solving customer's most complex problems and closing large deals. In this role you will work…
Added 12 mins ago
A
PCB Layout Design Engineer
Actalent
Cincinnati, OH
- $75 to $85 USD / hour
We are seeking an experienced PCB Layout Design Engineer to support the development of advanced, high-reliability electronic hardware for mission-critical applications.
Added 12 mins ago
Info Security Engineer II - Cloud Platform Security Engineer
U.S. Bank
Cincinnati, OH
U.S. Bank is seeking an engineer to join our Identity and Access Management (IAM) Cloud Platform Security Engineering team. In this role, you will be part of a team dedicated to enabling…
Added 12 mins ago
Lead Solution Architect with AI Experience
Deloitte
Cleveland, OH · Cincinnati, OH · Columbus, OH
…with cross-functional teams to shape solution strategy, guide implementation, and deliver business outcomes at scale using technologies including Amazon Web Services and generative…
Added 15 mins ago
AU
Project Manager - Power
AtkinsRealis USA Inc.
United States
- $130,000 to $160,000 USD / year
Full project life cycle ownership: successful project delivery will include full implementation from initiation to delivery of one or major or several minor initiatives simultaneously.
Added 16 mins ago
Systems Engineer II
Mass General Brigham Incorporated
United States
…networks, hardware, and databases. Responsible for the independent implementation and support of technical solutions, including platform systems that require critical aspects of…
Added 21 mins ago
Mechanical Systems Engineer IV
California Institute Of Technology Jet Propulsion Laboratory
United States
You will be working as a Mechanical Systems Engineer within the Mechanical Engineering, Integration, and Test Section (352), which leads the design, analysis, development, integration, and…
Added 35 mins ago
Safety Management System (SMS) Specialist
General Electric Company
United States
The Senior SMS Engineer is responsible for developing, maintaining, assuring, and improving the organization’s Safety Management System (SMS) in line with aerospace regulatory requirements…
Added 37 mins ago
K
Customer Service Engineer (VA ESOM)
Kentro
San Antonio, TX
- $28 to $32 USD / hour
Kentro is hiring an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for…
Added 37 mins ago
K
Customer Service Engineer IRP (VA ESOM)
Kentro
Columbia, SC
- $28 to $32 USD / hour
Kentro is hiring an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for…
Added 37 mins ago
K
Customer Service Engineer IRP (VA ESOM)
Kentro
Reno, NV
- $28 to $32 USD / hour
Kentro is hiring an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for…
Added 37 mins ago
K
Customer Service Engineer (VA ESOM)
Kentro
Salt Lake City, UT
- $28 to $32 USD / hour
Kentro is hiring an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for…
Added 37 mins ago
K
Customer Service Engineer IRP Surge Support (VA ESOM)
Kentro
Washington
- $28 to $32 USD / hour
Kentro is hiring an experienced Surge Support Travel Team Customer Service Engineer to support our VA - End Point Support and Operations Monitoring (ESOM) contract across the United States.…
Added 47 mins ago
J
Staff Software Engineer – Mobile (Android)
United States
- $71 USD / hour
…you, and we’re here for you! We’re seeking a Staff Software Engineer – Mobile (Android) to work at a premier agriculture technology leader in St. Paul, MN. Sound good? Take a closer look…
Added 53 mins ago
2027 Summer Internship: Design Engineer- Air Systems Development
PACCAR
Denton, TX
…currently enrolled in college. This opening is for a Mechanical Engineer Intern to add to our Air Systems Development team in Denton,…
Added 54 mins ago
Sr SW Design Quality Assurance Engineer
DexCom Inc
Remote, United States
The Senior Software Design Assurance (Sr Software Design Quality) Engineer provides technical support and guidance to Software teams to ensure conformance to software development process…
Added 1 hour ago
SYSTEMS ENGINEER / ARCHITECT
Victor, NY
We are seeking a versatile design engineer to join our engineering team in the role of Systems Engineer / Architect to collaboratively guide the design and evolution of REDCOM’s software…
Added 1 hour ago
O
EDA Cloud & Developer Infrastructure Engineer
OpenAI
San Francisco, CA
- $287,000 to $485,000 USD / year
We’re looking for an Infrastructure Software Engineer to build and scale the infrastructure and developer workflows that power OpenAI’s custom silicon development. You’ll work closely with…
Added 1 hour ago
Information Systems Engineer Senior
Amerihealth Caritas
United States
The Platform Automation Engineer Senior is responsible for designing, implementing, automating, and supporting our cloud and on-premises infrastructure platforms. The engineer should have…
Added 1 hour ago
Customer Success Engineer - Digital Production Solutions
NOV
Tulsa, OK
…account management, industrial automation, SCADA, IIoT, SaaS implementation, or a related…

Closed listing

Google

Supportability Technical Lead, AI/ML, Google Cloud

Austin, TX, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Supportability Technical Lead, AI/ML, Google Cloud

Share Supportability Technical Lead, AI/ML, Google Cloud

corporate_fare Google place Austin, TX, USA; Sunnyvale, CA, USA

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Share Supportability Technical Lead, AI/ML, Google Cloud

info_outline

XIn most instances, this position requires in-person interviews as part of the hiring process.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Sunnyvale, CA, USA .

Minimum qualifications:

Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
9 years of experience in a technical role (e.g., Technical Solutions Engineer, Software Engineer, Customer Engineer, Professional Services, or Technical Program Management), troubleshooting or triaging technical issues.
Experience in Google Cloud Platform, ADK, Generative AI and with AI model training, testing, evaluation, and tuning processes.
Experience with web technologies (e.g., HTTP, HTML, DNS, TCP).
Experience leveraging AI to build, read, and debug code (any language).

Preferred qualifications:

Experience leading projects or initiatives from design/concept through to delivery (e.g., driving a major feature improvement or new internal tool).
Ability to analyze and influence systems architecture and design patterns to improve supportability, debuggability, and diagnosability across the AI/ML product suite.
Ability to grow in changing environments and requirements.
Effective leadership and influencing skills in the application of AI or Machine Learning, with the ability to lead the design and implementation of AI-based solutions, web services, debugging tools, with a proven ability to work across Support and Product Engineering teams to align priorities and drive outcomes.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $150000 - $217000 (USD) + 15% bonus target + equity + benefits

Learn more aboutbenefits at Google (https://www.google.com/about/careers/applications/benefits/) .

Responsibilities

Partner with Support, Engineering, and other cross-functional leadership to define and drive the roadmap for technical support innovation and agility across the AI/ML product portfolio.
Understand customer issues, advocate for their needs with internal teams, including product and engineering teams, to find ways to deliver support and products.
Resolve technical troubleshooting and mitigating complex systemic problems faced by our customers.
Design the future state of technical support and customer experience by defining and advocating new standards for support processes, telemetry, tooling, and operational readiness.
Oversee support launch readiness and excellence for new AI/ML products and identify targeted opportunities to transform the support experience.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .

If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

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Skills

ML
Google Cloud
Program management
Troubleshooting
HTML
DNS
Leadership
Technical support
Customer experience
Recruitment

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