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Added 1 min ago
SM
Software Engineer
SEAGA MANUFACTURING INC 1
River Falls, WI
- $130,207 to $130,208 USD / year
…including intelligent kiosks, payment technologies, and integrated hardware systems; Analyze business and customer requirements to develop scalable, secure, and reliable software solutions,…
Added 2 mins ago
Network Engineer IV
Old Dominion Freight Line, Inc.
Thomasville, NC
…organization. Primarily responsible for all aspects of switching hardware from core to network edge, including documentation, monitoring, troubleshooting and change control. Working with a…
Added 3 mins ago
Staff Hardware Test Engineer
Boston Dynamics, Inc.
Waltham, MA
Boston Dynamics is looking for a Staff Hardware Test Engineer to join our Central Hardware Team. The Hardware Test Engineer will be working side-by-side with our design engineers to…
Added 3 mins ago
Senior Engineer
Mission Support & Test Services, LLC (MSTS)
North Las Vegas, NV · Mercury, NV
This position will report to the Data and Diagnostics (D&D) Manager. The Senior Engineer serves as the Subject Matter Expert (SME) within the D&D group, providing technical leadership…
Added 4 mins ago
TW
Desktop Support Engineer II
The Wonderful Company
Los Angeles, CA
- $30 to $33 USD / hour
The Wonderful Company is looking to add a dynamic Desktop Support Engineer II to our growing team! This person will be the front-line support in assisting with technical issues throughout…
Added 4 mins ago
Launch Vehicle Software Integration Engineer
MANTECH
El Segundo, CA
MANTECH seeks a highly talented Launch Vehicle Software Integration Engineer with skills, background, and experience related to Launch Vehicle (LV) systems, project management, and software…
Added 4 mins ago
Senior Windows Engineer
MANTECH
Laurel, MD
MANTECH is seeking a motivated, career and customer-oriented Senior Windows Engineer, to join our team in Laurel, MD.
Added 4 mins ago
System Administrator
MANTECH
Laurel, MD
Provide support for implementation, troubleshooting, and day-to-day operations of IT systems, client/server hardware, storage, and network devices.
Added 4 mins ago
SDE II, EC2 Instance Networking, EC2 Nitro
Amazon Development Center U.S., Inc.
Seattle, WA
You'll write low-level systems code in C and Rust running on custom hardware in a real-time
Added 4 mins ago
Senior Software Development Engineer, EC2 Instance Networking
Amazon Development Center U.S., Inc.
Seattle, WA
You'll write low-level systems code in C and Rust running on custom hardware in a real-time
Added 4 mins ago
Test Engineering Manager
Foxconn Industrial Internet - FII
Houston, TX
…testing activities to ensure that products - whether software, hardware, or physical systems - meet quality standards, regulatory requirements, and project deadlines. Define testing…
Added 6 mins ago
IF
AI Frameworks Engineer
Intel Federal LLC
CA · TX · OR
- $149,750 to $275,580 USD / year
…(AI) and High-Performance Computing (HPC). As an AI Frameworks Engineer, you will design, build, and optimize AI software frameworks that enable breakthrough scientific discoveries and…
Added 6 mins ago
Airworthiness Engineer, Magnum
Anduril Industries
Costa Mesa, CA
Anduril is seeking a Senior Airworthiness Engineer to join the Group 4 & 5 Maneuver Dominance team at our Costa Mesa HQ. The mission is to revolutionize the DoD capabilities at a pace never…
Added 6 mins ago
Z
Hardware Software Integration Engineer
Zoox
Foster City, CA
- $138,000 to $222,000 USD / year
Zoox's Hardware Software Integration team is responsible for ensuring various hardware subsystems work reliably on our vehicle platform on a day-to-day basis. You will oversee the…
Added 7 mins ago
Process Engineer - Ion Implant
Axcelis Technologies, Inc.
Beverly, MA
The Process Engineer supports the characterization, documentation, and application of ion implant equipment to meet customer and product requirements. They act as the internal customer…
Added 8 mins ago
Systems Engineer - Hardware/Software Integration
KBR Wyle Services, LLC
Albuquerque, NM
As a Systems Engineer focused on Hardware/Software Integration, you will support the design, development, integration, and testing of complex airborne and mission systems composed of…
Added 8 mins ago
Senior Electrical Test Engineer
Stryker
San Jose, CA
We are seeking a Senior Electrical Test Engineer to support the development, verification, and ongoing improvement of complex electromechanical medical devices. In this hands-on engineering…
Added 9 mins ago
J
Controls Engineer
Jobot
Odessa, TX
- $90,000 to $125,000 USD / year
We are partnering with an established industrial manufacturing company seeking an experienced Controls Engineer to support plant automation, electrical infrastructure, and manufacturing…
Added 10 mins ago
QA Automation Technical Lead
Lehi, UT
…closely with camera firmware, video platform, cloud, mobile, QA, hardware, and product teams to shape test strategy, raise the technical bar across the automation function, and deliver…
Added 10 mins ago
Sr. Controls Engineer
Corning
Hickory, NC
Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading…
Added 11 mins ago
QA Automation Technical Lead
NRG
Lehi, UT
…closely with camera firmware, video platform, cloud, mobile, QA, hardware, and product teams to shape test strategy, raise the technical bar across the automation function, and deliver…
Added 11 mins ago
Systems Engineer
UnityPoint Health
Anamosa, IA
Installs, troubleshoots, and commissions hospital BAS hardware and networking systems.
Added 11 mins ago
Engineer I - Electrical (Engineering Development Program 2027)
Vermeer Corporation
Pella, IA
Collaborate with cross-functional teams to support hardware-in-the-loop (HIL) testing and ensure system reliability.
Added 11 mins ago
Test Engineering - Software Engineer (Hybrid)
BAE Systems
Cedar Rapids, IA
…fronts. BAE Systems is looking for an experienced Software Engineer with a passion for engineering and the desire to be part of an innovative, dedicated team responsible for designing,…
Added 12 mins ago
MS
Senior Network Systems Engineer - Lorton, VA
Military Spouse Jobs & VetJobs
United States
- $130 to $150 USD / hour
Suvi, an Akima Company, is looking for a Network Systems Engineer to support a mission-oriented, Law Enforcement organization in National Capital Region. This individual will serve as a…

Closed listing

Google

Supportability Technical Lead, AI/ML, Google Cloud

Austin, TX, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Supportability Technical Lead, AI/ML, Google Cloud

Share Supportability Technical Lead, AI/ML, Google Cloud

corporate_fare Google place Austin, TX, USA; Sunnyvale, CA, USA

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Share Supportability Technical Lead, AI/ML, Google Cloud

info_outline

XIn most instances, this position requires in-person interviews as part of the hiring process.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Sunnyvale, CA, USA .

Minimum qualifications:

Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
9 years of experience in a technical role (e.g., Technical Solutions Engineer, Software Engineer, Customer Engineer, Professional Services, or Technical Program Management), troubleshooting or triaging technical issues.
Experience in Google Cloud Platform, ADK, Generative AI and with AI model training, testing, evaluation, and tuning processes.
Experience with web technologies (e.g., HTTP, HTML, DNS, TCP).
Experience leveraging AI to build, read, and debug code (any language).

Preferred qualifications:

Experience leading projects or initiatives from design/concept through to delivery (e.g., driving a major feature improvement or new internal tool).
Ability to analyze and influence systems architecture and design patterns to improve supportability, debuggability, and diagnosability across the AI/ML product suite.
Ability to grow in changing environments and requirements.
Effective leadership and influencing skills in the application of AI or Machine Learning, with the ability to lead the design and implementation of AI-based solutions, web services, debugging tools, with a proven ability to work across Support and Product Engineering teams to align priorities and drive outcomes.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $150000 - $217000 (USD) + 15% bonus target + equity + benefits

Learn more aboutbenefits at Google (https://www.google.com/about/careers/applications/benefits/) .

Responsibilities

Partner with Support, Engineering, and other cross-functional leadership to define and drive the roadmap for technical support innovation and agility across the AI/ML product portfolio.
Understand customer issues, advocate for their needs with internal teams, including product and engineering teams, to find ways to deliver support and products.
Resolve technical troubleshooting and mitigating complex systemic problems faced by our customers.
Design the future state of technical support and customer experience by defining and advocating new standards for support processes, telemetry, tooling, and operational readiness.
Oversee support launch readiness and excellence for new AI/ML products and identify targeted opportunities to transform the support experience.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .

If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

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Skills

ML
Google Cloud
Program management
Troubleshooting
HTML
DNS
Leadership
Technical support
Customer experience
Recruitment

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